A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437
A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4a
J3
J4
H
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L L
O
W
AY
L A
N
E
H
A
T
C
H
L
A N
E
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A
D
B A T H
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B
A T
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R O
A
D
S T A I N E
S
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O
A
D
G
R
E AT S O U T H W E S T R O A D
T
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W
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F
A
G G
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S
R
D
T
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C
A
U
S
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W
A
Y
T U N N E L
T1, T2 & T3
Business
T5
Long Stay
T5
Short Stay
T4
Short Stay
T2
Short Stay
T1
Short Stay
T3
Short Stay
Pod
Parking
T4
Long Stay
& Business
Terminal 1
Terminal 4
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2
Central
Bus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T1, T2 & T3
Long stay
Heathrow Airport
London
Slough
Reading
The West
N
0km
0mi 1mi
0.5mi
0.5km 1.5km
1km
Hertz
Enterprise
Europcar
National
Alamo
Dollar
Thrifty
Avis
Budget
Avis
Budget
Sixt
Heathrow Airport
Overview
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
Terminal 2
Check-in
Level 5
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Food and drink
Cafés
Costa Coffee 1
Bars and restaurants
The Flying Chariot 12
by JD Wetherspoon
Shopping
Excess Baggage Company 2
Services
Airline ticket desk 13–16
Bureau de change
Travelex 9
Check-in
Customs cash declarations 4
Customs commercial exports 4
Information
Meeting point
Outsize Baggage 6, 10
Postbox
Premium check-in 5, 7, 11
Repack area
Seating
Special assistance 8
Telephone
Toilets
Accessible toilet All
Baby care 17, 18
Trolleys
VAT
refunds
VAT refunds 3
managed by Travelex
Free Wi-Fi is available throughout the terminal.
Network name: �Heathrow Wi-Fi
Security
1
12
2
16
17
18
3
5 7 11
4
98
6 10
131415
Departures
Entrance Entrance
Ticket desks
Aegean Airlines
14
Aer Lingus 15
Air Canada 16
Air China 16
Air New Zealand 14
ANA 14
Asiana Airlines 14
Austrian 15
Avianca 13
Brussels Airlines 15
Croatia Airlines 15
Egypt Air 13
Ethiopian Airlines 13
EVA Air 16
LOT Polish Airlines 15
Lufthansa 15
SAS – Scandinavian Airlines 14
Singapore Airlines
16
South African Airways
14
Swiss International Air lines
15
TAP Portugal
14
Thai Airways
16
Turkish Airlines
16
United Airlines
13
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
Security
Entrance
from Check-in
Along to
9
Commercial exports
8
Terminal 1 Departures
Food and drink
Shopping
Gates A1–A26 10 mins
Gates B28–B49 20 mins
Down to
7 Plaza Premium
lounge
Lounges A3, B1, B3
Gates A1–A26 10 mins
Gates B28–B49 20 mins
Food and drink
Shopping
18
19
20
1 212223
4
5
6
11
12
13
14 15
23
16
17
10
Terminal 2
Departures
Level 5 (Check-in level)
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Services
Airline lounges
Lounge A1 17
Lufthansa Senator
lounge
Lounge A2 16
Aer Lingus
Gold Circle lounge
Lounge A3 7
Plaza Premium lounge
paid facilities include
shower, bedroom
and spa
Bureau de change
Moneycorp 10
Travelex 23
Commercial exports 9
Escalator
Information
Internet facility
Lift
Pharmacy 19
Postbox
Seating
Stairs
Toilets
Accessible toilet All
Baby care All
Drinking fountain All
VAT
refunds
VAT refunds 8
managed by Travelex
Food and drink
Cafés
EAT. 5
Bars and restaurants
London’s Pride by Fuller’s 18
The Gorgeous Kitchen 15
The Perfectionists’ Café 13
Wondertree 12
YO! Sushi 14
Shopping
Boots 19
Case 21
Cath Kidston 3
Dixons Travel 6
John Lewis 4
Sunglass Hut 1
Ted Baker 2
Thomas Pink 22
WHSmith 11
World Duty Free 20
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
1
1
2
3
7
9
4
5
6
24
8
10
11
13
12
15
14
16
17
1819202122
23
Gates A21–A26
10 minutes walk
Multi-faith prayer room
Terminal 1
Departures
Up to
A1–A5
Down to
Gates B28–B49
15 minutes walk
Lounges B1, B2, B3
Along to
25 Plaza Premium
lounge
Terminal 2
Departures
Level 4 (Gates A1–A26)
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Services
Airline lounges
Lounge A3 25
Plaza Premium lounge
paid facilities include
shower, bedroom and spa
Lounge B1 near Gate
Arrivals lounge B46
United Global
First lounge
Lounge B2 near Gate
Singapore Airlines B44
SilverKris lounge
Lounge B3 near Gate
Air Canada B44
Maple Leaf lounge
Airline service desk 24
Bureau de change
Moneycorp 8
Travelex 6
Escalator
Information
Lift
Multi-faith prayer room
Play area 5
Seating
Special assistance 4
Stairs
Ticket sales 24
Toilets
Accessible toilet All
Baby care All
Drinking fountain All
Food and drink
Cafés
Ca’puccino 9
Caviar House & Prunier 2
Bars & restaurants
Caviar House & Prunier Seafood Bar 7
La Salle 11
Leon 3
Shopping
Bottega Veneta 19
Burberry 21
Bvlgari 18
Gucci 20
Harrods 23
Harrods 12
The Fine Watch Room
Hugo Boss 16
Kurt Geiger 15
Michael Kors 14
Mulberry 22
Paul Smith 17
Smythson 13
WHSmith 10
World Duty Free 1
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
Terminal 2
Departures
Terminal 2B (Gates B31–B49)
Up to
5 United Club
lounge
Gates B38–B43 10 mins
Gates B48–B49 10 mins
Gates B31–B33 10 mins
Up to
9 Air Canada
Maple Leaf lounge
Gates B28, B29, B37
8
7
6
2
1
3
4
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Services
Airline lounge
Lounge B1 5
Arrivals lounge
Lounge B3 9
Air Canada
Maple Leaf lounge
Bureau de change
Moneycorp 2
Cash Machine
Escalator
Help point
Internet facility
Lift
Multi-faith 6
prayer room
Pharmacy 3
Seating
Special assistance
7
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking fountain All
Food and drink
Caffè Nero 8
Shopping
Boots 3
WHSmith 4
World Duty Free 1
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
Public area
Passenger area
2
1
3
4
9
13
16
17
1920
18
21
27
6
7
8
5
10
11
12
14 15
28
29
30
31
23
22
24
25
26
From
International
Arrivals
From UK
and Ireland
Arrivals
Entrance Entrance
Entrance from
Passport Control
Buses
Down to
Taxis
Terminals 1&3
Trains to London
& Terminal 4, 5
Short stay
entrance
T2
Terminal 2
Arrivals
Level 1
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Shopping
Boots 2
Excess Baggage Company 4
SIM Local 9
WHSmith 3
World Duty Free 13
Food and drink
Caffè Nero 1, 17
M&S Simply Food 16
Services
Airline lounge
Arrivals lounge 14
Plaza Premium 15
lounge
Airport 5, 8
Information
Baggage 22, 25, 26
enquiries
Baggage reclaim
Bureau de change
Moneycorp 19, 23
Travelex 21, 24
Car rental desk 11
Cash machine
Escalator
Help point
Internet facility
Lift
Meeting point
Pharmacy 2
Seating
Stairs
Telephone
Ticket sales
Heathrow 12
Express 18, 20
Hotel by Bus 7
National Express 10
Toilets
Accessible toilet All
Baby care 28–31
Drinking 29–31
fountain
Tourist information 6
Tourist services 6
by British Hotel
Reservation Centre
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
41 2 3
6 7 8 9
5
1210 11
14 15
22
13
20 2119
17 1816
1
2
Underground
Down to
Central Bus Station
Terminals 1&3
Trains to London
& Terminal 4, 5
Up to
Arrivals
Up to
T2 Short stay
car park
Terminal 2
Arrivals (onward travel)
Ground floor
Version 9 Heathrow T2 02/15 ©2015 LHR Airports Limited. Published February 2015.
Contents
Heathrow Airport overview 1
Check-in 2
Departures
Level 5 (Check-in level) 3
Level 4 (Gates A1–A26) 4
Terminal 2B (Gates B28–B49) 5
Arrivals
Arrivals 6
Onward travel 7
Services
Accessible toilet
Bus stop
Escalator
Help point
Lift
Smoking area
Stairs
Taxi rank 2
Ticket sales
Hotel Hoppa 1
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Bus and coach stop allocation
Hotel by bus
12
Hotel Hoppa
9–11
Staff buses
13–15
Airline crew
16–18
Group travel
1–3
Car rental (off airport)
22
Dollar, Thrifty, Sixt
Car rental (on airport)
6–8
Avis, Budget, Europcar, National,
Alamo, Enterprise, Hertz
Car parking (off airport)
19–21
NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds
Car parking (on airport)
4–5
Business, Business plus, Long stay, Help bus
