3.2.2. Monthly Policy: Your Policy duration is one (1) month. Your Policy will automatically renew each
month beginning from the date You purchase Your first Monthly Policy as reflected on the original
sales receipt for Your Policy. In the event Apple is no longer able to service Your Covered
Equipment or any Apple-branded device of equivalent functionality, Apple will provide you with
one month advance written notice of cancellation, or as otherwise required by law, after which
Your Policy will cease to renew.
3.3. Your coverage under both Policy types may end earlier if You have exercised Your right to cancel
under clause 10 or if it is cancelled by AIG in accordance with the terms of this Policy. If You are
no longer eligible to make a claim for Accidental Damage, Your Hardware Coverage for Battery
Depletion and Technical Support will continue throughout Your Coverage Period.
3.4. This Policy does not cover You for damage to the Covered Equipment from an Insured Event
which occurred before this Policy was purchased.
4. Cover
4.1. Hardware Coverage. If You make a valid claim under the Hardware Coverage element of this
Policy, AIG will arrange for Apple either:
4.1.1. to repair the Covered Equipment using new or refurbished parts that are equivalent to new in
performance and reliability; or
4.1.2. if it would not be practical or economically viable to perform a repair, to supply a replacement for
the Covered Equipment with a new Apple-branded device or an Apple-branded device that is
equivalent to new in performance and reliability, and of the same type as the original. If an Apple-
branded device which matches Your Covered Equipment is not available, an Apple-branded
device which is at least functionally equivalent to the original Covered Equipment (subject to
applicable Consumer Software updates) will be supplied. For Beats-branded headphones, all
replacements will be supplied with Beats-branded devices in line with this clause 4.1.2. The
replacement Apple- or Beats-branded device will become the new Covered Equipment under this
Policy. In the event of a replacement, Apple or the Apple Authorised Service Provider will keep the
original Covered Equipment.
The Covered Equipment can only be repaired or replaced and no cash benefit will be payable by
AIG if You make a claim.
4.2. If a replacement is provided to You under clause 4.1.2, Apple, or the Apple Authorised Service
Provider, may install the latest software and operating system that is applicable to the Covered
Equipment (if any) as part of cover provided by this Policy. If applicable, third-party applications
installed on the original Covered Equipment may not be compatible with the Covered Equipment
as a result of the software and operating system update. If You make a claim in a different country
from that in which You bought or leased the Covered Equipment, Apple or the Apple Authorised
Service Provider may repair or exchange products and parts with locally comparable products
and parts.
4.3. Policy Excess. In relation to each valid claim for Accidental Damage that You make under this
Policy, before You are entitled to the benefits in clause 4.1, You will have to pay the applicable
Policy Excess towards the cost of the claim. The Policy Excess can be paid to Apple or the Apple
Authorised Service Provider in cash or by debit or credit card.
4.4. Claims Limit. A maximum of two claims for Accidental Damage can be made during each 12-
month period, commencing at the start of Your Coverage Period as reflected on Your original