Accessing UK Government services in Hong Kong and Macao – a quick
reference guide (updated August 2020)
Services provided by the British Consulate General’s consular section:
Assistance if you are:
Hospitalised, a victim of crime, arrested/detained, destitute, otherwise distressed.
Emergency Travel Documents (ETD)
If your passport is lost, stolen, damaged, full, expired, or has fewer than 6 months’ validity.
Notarial services
Certified true copies, letters for Certificate of No Criminal Conviction from Hong Kong Police,
oaths, declarations and affidavits, witness signatures (NB – we cannot issue notarial acts in
certain cases, e.g. if for use in Hong Kong. If in doubt, please call or email us for advice.)
Note that you must make an appointment to obtain an ETD or notarial service.
To make an appointment and/or see a full list of consular services, please see:
www.gov.uk/world/hong-kong
Contact us on: +(852) 2901 3000 or email [email protected]
Other common services and how to access them
Passports
www.gov.uk/overseas-passports
Advice: +44 300 222 0000 (paid line) or www.gov.uk/passport-advice-line
Visas
www.gov.uk/check-uk-visa
Advice: Paid Service +44 203 481 1736 (English) or +44 203 481 1739 (Cantonese)
or email enquiry at https://www.gov.uk/contact-ukvi-inside-outside-uk/
Visa Application Centre (VAC) in Hong Kong: www.vfsglobal.co.uk/hongkong/
Births, marriages and deaths
www.gov.uk/register-a-birth
www.gov.uk/register-a-death
www.gov.uk/marriage-abroad
To apply for a replacement of UK birth, death or marriage certificate - www.gro.gov.uk
Nationality /registration as a British Citizen
www.gov.uk/guidance/home-office-registrations
Advice: +44 300 123 2253 (paid line) or email [email protected]
