&_
SANTA
ROSA
~
JUNIOR
COLLEGE.
Career Hub Services
Lawrence A. Bertolini Student Center, Third Floor
Hours: Monday - Thursday 8:00 a.m.-5:00 p.m.
Friday: 8:00 a.m.-12:00 p.m. (Closed Fridays June & July)
(707) 527-4329
R
ESUME
S
AMPLES
Chronological Resume – Garamond Font
Charmian London (123) 456-7890
1111 Wild Road, Santa Rosa, CA 95401 4CharmianLondon@email.com
OBJECTIVE: Re
servation Desk Associate at Marriott
QUALIFICATIONS
•
Three+ years of customer service experience
•
Good organization, communication and multi-tasking skills
•
Work extremely well in team-based environments, while requiring very little supervision
•
Computer proficient in Windows XP/2000, Microsoft Office Suite (Word, Excel and PowerPoint) and the Internet
E
DUCATION
Sa
nta Rosa Junior College, Santa Rosa, CA August 2015 – May 2017
Hospitality Career Certificate in Business Administration
Santa Rosa High School, Santa Rosa, CA
Graduate
EX
PERIENCE
Customer Service/Sales
Royal Cinemas, Santa Rosa, CA June 2013 – May 2017
•
Managed ticket box sales with no supervision, including computer data entry, cash management, and customer
services.
•
Worked concession stand and provided assistance in food and beverage service, inventory management, various
machine operations, register and cash intake, and stand maintenance.
Sales Representative
The Clothing Shop, Santa Rosa, CA September 2011 – June 2013
•
Managed sales, customer services, inventory and store closing operations.
•
Assisted customers in clothing selections and returns.
•
Created and set up floor displays and seasonal promotions.
CO
MMUNITY INVOLVEMENT
Volunteer
Reins of Hope, Petaluma, CA Summers 2013-2015
•
Provided voluntary support services in the care and grooming of horses, maintenance of equipment, and hands-on
guidance to disabled individuals utilizing program’s services.
•
Communicated with riders and caregivers in issues regarding general facility operations, safety procedures, and rider
care. Trained various individuals in horse care and safe riding procedures.
The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group
identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic
information or sexual orientation in any of its policies, procedures or practices, not does the District discriminate against any employees or applicants on the
basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities – including but not limited to
academic admissions, financial aid, education, services and athletics – and application for District employment.
Chronological Resume (Times New Roman Font)
Jane Smith
(987) 654-3210
333 Francisco Way
Rohnert Park, CA 94928
jane@email.com
OBJECTIVE: Office Assistant
QUALIFICATIONS
•
PC proficiency (Word, Excel) in the preparation and formatting of spreadsheets, reports, databases and
correspondence.
•
Two+ years office experience
•
Attention to detail and accuracy
•
Excellent written/verbal communication
•
Ability to work independently, prioritize urgent issues, and cooperate as a team member
EXPERIENCE
6/
17 – present Santa Rosa Junior College, Santa Rosa, CA
Advanced Office Assistant, Career Center
•
Handle incoming phone calls, relay messages to staff and schedule appointments.
•
Manage projects, prioritize tasks, order graphics, maintain files, and answer student
inquiries.
6/15 – 6/17 Fastek Technical Services, Petaluma, CA
Office Administrative Support
•
Front desk reception - took messages and greeted customers
•
Coordinated staff meetings, conference calls and managed calendar
•
Prepared reports using MS Word and Excel
•
Assisted with faxing and filing
•
Sorted, prioritized and replied to correspondence received
•
Organized reference materials
9/13 – 6/15 Countrywide Home Loans, Cotati, CA
Administrative Assistant
•
Provided administrative support to assistant manager
•
Provided telephone and walk-in customer service
•
Typed and sent letters to clients
•
Processed reports
E
DUCATION
2017
to Present
Santa Rosa Junior College, Santa Rosa, CA
Certificates in Administrative Support I & II
Graduate
Santa Rosa High School, Santa Rosa, CA
Functional Resume – Garamond Font
Jesse Chen (123) 456-7890 (H)
123 Street Road (987) 654-3210 (Cell)
San Rafael, CA 94900 [email protected]
OBJECTIVE: Human Resource Assistant
QUALIFICATIONS SUMMARY:
•
Two+ years office experience
•
Current knowledge of human resources practices and guidelines
•
Ability to multi-task and work as a team member
ACCOMPLISHMENTS:
•
Organized training program for supervisors to provide excellent customer service
•
Created database to track employees’ compensation and complaints
HUMAN RESOURCE SKILLS:
•
Reconcile and process monthly premium invoices
•
Verify employee eligibility for benefits and answer benefits questions
•
Communicate employee status changes to insurance carriers
•
Monitor and coordinate processing of forms such as job announcements and Personnel Action Forms
COMPUTER SKILLS:
•
MAC and PC proficient
•
Microsoft Office (Word and Excel)
•
MS Outlook and Internet
ADMINISTRATIVE SKILLS:
•
Perform detailed tasks with accuracy
•
Communicate and write effectively
•
Distribute materials, file, fax, copy, order supplies, prepare and ship materials
•
Schedule meetings, compose correspondence, and plan events
EXPERIENCE
201
6-2018 JJ Enterprises, San Rafael, CA
Human Resources Clerical Assistant
2014-2016 New York Camera, San Rafael, CA
Assistant Manager
EDU
CATION
Completed 10 u
nits of the Human Resource Administration Certificate
Santa Rosa Junior College, Santa Rosa, CA
San Rafael High School, San Rafael, CA – Graduate
