Scanner Holster Installation Procedure: This procedure is used to install or remove the barcode scanner holster and supporting gooseneck

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Welch Allyn Diagnostic Cardiology Suite Citrix XenApp Setup Procedure

This procedure is used for setting up the Welch Allyn Diagnostic Cardiology Suite as a Citrix

XenApp App.

Contents

1.0 Requirements: ..................................................................................................................................................... 1

2.0 Citrix XenApp Host Server Software Installation ............................................................................................ 2

2.1 Joint DDC And App Server VMs To The Same Domain ................................................................ 2

2.2 Install XenApp Enterprise Edition 7.18 On The DDC ..................................................................... 2

2.3 Install XenApp License on DDC .................................................................................................... 5

2.4 Create XenApp Site On DDC ...................................................................................................... 10

2.5 Install Virtual Delivery Agent (VDA) On Each App Server VM ...................................................... 14

2.6 Configure Remote Desktop Licensing On App Server ................................................................. 20

2.7 Enable USB Devices In App Server VMs ..................................................................................... 21

2.8 Disable Active Accessibility Hook In Citrix Diagnostics On App Server(s) .................................... 23

2.9 Install Desktop Experience on Server 2012 R2 App Server(s) ..................................................... 25

2.10 Install Welch Allyn Diagnostic Cardiology Suite Application(s) on App Server(s) ......................... 26

2.11 Create Machine Catalog on DDC ................................................................................................ 26

2.12 Create A Delivery Group On DDC And Add Application(s) .......................................................... 28

2.13 Create A StoreFront On The DDC ............................................................................................... 32

2.14 Configure Citrix Policies For Welch Allyn Diagnostic Cardiology Suite Display On DDC .............. 36

2.15 Install Connex Link On Client PCs ............................................................................................... 40

2.16 Test StoreFront On Client PCs .................................................................................................... 41

1.0 Requirements:

Requirements*

Client Machines that will run

Citrix XenApps via Citrix

Receiver

Microsoft® Windows® 7 Professional (64-bit and 32-bit)

Microsoft® Windows® 10 Professional (64-bit)

Citrix Receiver 4.12

Internet Browser – any that is supported by Citrix (see below)

Desktop Delivery Controller

(DDC)

Citrix XenApp Enterprise version 7.18

Any operating system supported by Citrix

Citrix App Servers

Microsoft® Windows® Server 2012 R2 (64-bit)

Microsoft® Windows® Server 2016 (64-bit)

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Requirements*

Citrix Virtual Delivery Agent 7.18

Welch Allyn Diagnostic Cardiology Suite Client software

Welch Allyn Diagnostic Cardiology Suite Manager Client and at

least one of:

Welch Allyn Diagnostic Cardiology Suite ECG

Welch Allyn Diagnostic Cardiology Suite Spirometry

Required for ECG or Spirometry

acquisition

Installation of Connex Link – found on Welch Allyn Diagnostic

Cardiology Suite Manager installation media

Internet Browser

Any browser supported by Citrix:

 Internet Explorer 11 or 10 (HTTP connections only)

 Safari 7

 Google Chrome 73 —

Requires enabling Netscape Plug-in API (NPAPI). See

http://support.citrix.com/article/CTX200889.

 Mozilla Firefox 65

2.0 Citrix XenApp Host Server Software Installation

2.1 Joint DDC And App Server VMs To The Same Domain

NOTE: If the App Server(s) are joined to a domain, this same domain MUST be used for

authentication in the StoreFront on the Desktop Delivery Controller (DDC). See section 2.13

below (Create A StoreFront).

2.2 Install XenApp Enterprise Edition 7.18 On The DDC

See https://www.linkedin.com/pulse/how-install-configure-citrix-xenapp-76-publish-

desktops-raza

2.2.1 Logon to the Desktop Delivery Controller (DDC) server as a Domain User with

Administrative rights (NOT a local admin user) and launch the Citrix Installer using Run

As Administrator. The Domain User is necessary for the final steps of configuration after

the reboot.

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2.2.2 Run AutoSelect.exe and click Start for XenApp and then click on Delivery Controller.

2.2.3 Accept the license agreement.

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2.2.4 Select all the Core Components and click Next. You will be using a local license server

installed on your server.

2.2.5 Uncheck Windows Remote Assistance but leave SQL Server 2014 checked.

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2.2.6 Accept the default of Configure Firewall Automatically

2.2.7 At the Summary screen click on Install. Note the server will restart several times.

2.2.8 At the Smart Tools screen select I do not want to connect to Smart Tools or Call

Home

2.2.9 Note that if you are logged in as a domain user you will get an additional checkbox at

the bottom to Launch Studio. Check the checkbox and click Finish.

Otherwise you must log out and log back in as a domain user to finish the

configuration.

Any user of Citrix Studio must be made an Administrator within Citrix Studio with appropriate

scope to accomplish the tasks in the remainder of this procedure.

2.3 Install XenApp License on DDC

2.3.1 Open your Mycitrix account and Allocate your license. Enter host name and click

continue.

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2.3.2 Click Confirm

2.3.3 Click OK to download and save your license file.

2.3.4 Back on the DDC server, click on Start > Citrix > License Administration Console

which will open in a web browser pointing to https://localhost:8082/ with an error

message complaining about the site’s security certificate. Click on Continue To This

Web Site.

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2.3.5 Click on Administration and login with Administrative credentials.

2.3.6 Click on Vendor Daemon Configuration

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2.3.7 Click on Import License.

2.3.8 Browse to the license file and click open, then click on Import License. After a

successful import click on OK, then click on Citrix.

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2.3.9 Click on Reread license file. Close the web page when done.

2.3.10 Now you must restart the Vendor Daemon. Open services.msc and restart following two

services. Close the Services applet when done.

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2.4 Create XenApp Site On DDC

2.4.1 Copy the following shortcuts to the desktop from Start > Citrix

Citrix Studio

Citrix StoreFront

Citrix Director

2.4.2 Open Citrix Studio and click on Deliver Applications And Desktops To Your Users

2.4.3 Accept the default of A fully configured, Production-ready Site and enter the Site

Name

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2.4.4 At the Databases screen accept the default database names and locations as well as

the default Create And Setup Databases From Studio.

2.4.5 At Licensing select Use An Existing License and Citrix Virtual Apps and Desktops

Advanced (User/Device)

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2.4.6 At the Connection page select No Machine Management (which is not the default)

and click Next

2.4.7 At the Additional Features page accept the default of no checkboxes checked and click

2.4.9 Back in the Site Setup screen click on Test Site Configuration. Verify all tests pass.

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Note: the installation above installs and configures IIS automatically.

2.4.10 Click on Licensing in the left pane, and then click on Add License. Browse to the

license file you downloaded from MyCitrix.

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2.5 Install Virtual Delivery Agent (VDA) On Each App Server VM

2.5.1 Insert the install media and double-click on AutoSelect.exe. Click on Start for XenApp

and then click on Virtual Delivery Agent for Windows Server OS

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2.5.2 Click "Enable Connections To Server Machine" (which is not the default). Click Next

2.5.3 Citrix Receiver is optional and is not needed. Click Next.

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2.5.4 At Additional Components accept the default (nothing selected) and click Next.

2.5.5 Enter the Fully Qualified Domain Name of the XenApp DDC server and click Test

Connection. Then click Add and Next.

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2.5.6 Optimize Performance is optional.

2.5.7 At the Firewall page click Next to automatically configure the Firewall.

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2.5.8 At the Summary page click Install

2.5.9 Midway through the process the installer will reboot the server. After the reboot the

setup continues. Smart Tools and Call Home are optional. Click on Next.

2.5.10 At the Finish Installation screen click Finish to restart the machine one more time.

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2.5.11 After rebooting, the Citrix Receiver Add Account window will appear (if you installed

Receiver above). Check the Do Not Show This Window Automatically At Logon

checkbox and Close.

2.5.12 Start Control Panel > Windows Firewall > Allow a program or feature through

Windows Firewall. Verify that Citrix Virtual Desktop Agent is listed.

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2.5.13 Back in Windows Firewall click on Advanced Settings to start Windows Firewall

With Advanced Security. Verify that there are 6 Citrix-related exceptions enabled for all

Profiles.

2.6 Configure Remote Desktop Licensing On App Server

Note that installing Citrix VDA enables the Remote Desktop Session Host role in Server

Manager. You must install a Remote Desktop license (either per-user or per-device) or point

to a Remote Desktop Licensing Server within the 90 day grace period or Remote Desktop

Session Host and Citrix VDA will stop working. During the grace period you will be reminded

that “Remote Desktop Licensing Mode Is Not Configured” each time you log into the App

Server.

2.6.1 To install the Remote Desktop Licensing role on the App Server:

2.6.1.1 Open Server Manager on the App Server.

2.6.1.2 Click on Add Roles and Features.

2.6.1.3 Select Role-based or Feature-based

2.6.1.4 At Select Roles, expand the node for Remote Desktop Services. The Citrix

Installer already installed Remote Desktop Session Host. Check the checkbox for

Remote Desktop Licensing. This will trigger some other tools to come along

with it. Click on Add Features and finish the wizard.

2.6.1.5 When done, open Server Manager. Click on Tools > Terminal Services >

Remote Desktop Licensing Manager.

2.6.1.6 In RDP Licensing Manager, right-click on the server node and select Activate

Server.

2.6.1.7 At the end, accept the default Start Install Licenses Wizard Now

2.6.1.8 Follow the licensing wizard and enter your license key (either per-user or per-

device).

2.6.1.9 Close Server Manager and RDP Licensing Manager.

2.6.2 Configure Local Group Policy for Remote Desktop

2.6.2.1 Open an ELEVATED command prompt and type gpedit.msc

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2.6.2.2 Select Computer Configuration > Administrative Templates > Windows

Components > Remote Desktop Services > Remote Desktop Session Host

> Licensing.

2.6.2.3 Set Use The Specified Remote Desktop License Servers to Enabled and

enter the name of the licensing server (use localhost if you installed it locally).

2.6.2.4 Enable Hide Notifications About RD Licensing Problems That Affect The RD

Session Host Server.

2.6.2.5 Enable Set Remote Desktop Licensing Mode and set to either Per User or Per

Device corresponding to your license.

2.7 Enable USB Devices In App Server VMs

2.7.1 In the main vSphere Client window (with the list of all VMs) right-click on the App Server

VM and select Edit Settings.

2.7.2 If a USB 3.0 Controller is present, REMOVE IT by clicking on the ‘X’ to the right.

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2.7.3 If a USB Controller is not listed in the Hardware tab, select a New Device of type USB

Controller and click Add

2.7.4 Set the new USB Controller to USB 2.0. DO NOT use USB 3.0.

2.7.5 Click OK. It will take a few seconds for the VM to detect the change (if it’s running).

Once successful you should be able to select the device (e.g. Wireless Acquisition

Module) from the VM Menu of VM Workstation (if you are using it as a Remote

Console).

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2.7.6 Within the VM you should now see the device within Settings

and Device Manager

2.8 Disable Active Accessibility Hook In Citrix Diagnostics On App Server(s)

2.8.1 Log into your MyCitrix account and download the Citrix Diagnostics Toolkit from

https://support.citrix.com/article/CTX135075?download

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2.8.2 At a minimum you must select at least XenApp Tracing Tools and Install Extras.

2.8.3 On each App Server, from the Start menu run Citrix Diagnostics > Tools > Debug

Tools > Seamless Config Helper 6.x ELEVATED (As Administrator).

2.8.4 Check the Disable Active Accessibility Hook checkbox and click on Set Values.

Close the app.

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2.9 Install Desktop Experience on Server 2012 R2 App Server(s)

Note: this only applies to App Servers running on Windows Server 2012 R2 that will be

hosting the Spirometry modality. Server 2016 appears to install this by default.

2.9.1 Open Server Manager and click on Add Roles And Features.

2.9.2 In the Features dialog, select User Interfaces And Infrastructure > Desktop

Experience and finish the wizard. You will need to reboot.

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2.10 Install Welch Allyn Diagnostic Cardiology Suite Application(s) on App Server(s)

2.10.1 Remote Desktop into or open a vSphere console to the App Server VM(s) and install the

application(s). Follow the installation instructions for the product regarding security

settings (e.g. Firewall), etc.

2.10.2 Request the appropriate license code from Welch Allyn Technical Support

2.10.3 Note that the Applications must be installed identically on ALL App Servers within the

Citrix Delivery Group used to deploy the Applications.

2.11 Create Machine Catalog on DDC

2.11.1 Open Citrix Studio. Select Machine Catalogs in the left window. Click on Create

Machine Catalog.

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2.11.2 At the Introduction page check the Don’t Show This Again checkbox and click Next.

2.11.3 Accept the default of Server OS (since this server is running a server OS) and click

Next.

2.11.4 Accept the defaults of Machines are not power managed and Deploy Using Another

Service or Technology and click Next

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2.11.5 Click on Add Computers, and then add all App Servers. Click OK and then click Next.

2.11.6 At the Summary screen give the Machine Catalog a name.

2.12 Create A Delivery Group On DDC And Add Application(s)

2.12.1 Back in Citrix Studio select Delivery Groups in the left Window. Click on Create

Delivery Group.

2.12.2 At the Getting Started page check the Don’t Show This Again checkbox and click

Next.

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2.12.3 Select the Machine Catalog created above and the total number of App Server

Machines to use for the Delivery Group

2.12.4 At the Users page, accept the default to Allow any authenticated (domain) users to

use this Delivery Group. You can also limit the Delivery Group to specific users with

the second option. Click Next.

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2.12.5 If your application is already installed, click Add > From Start Menu, and then select the

desired application.

2.12.6 (Optional) You can change the name to be displayed for this application by selecting the

app and clicking Properties

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2.12.7 (Optional) You can assign the application to a folder by clicking on Change

2.12.8 At the Desktops page, click Next

2.12.9 At the Summary page enter a name and description for the Delivery Group and click

Finish.

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2.13 Create A StoreFront On The DDC

2.13.1 Open Citrix Studio and select the Citrix StoreFront node. Click on Create a Store.

2.13.2 At Getting Started click Next.

2.13.3 At Store Name, enter a name for the store. Optionally check the checkbox for Set this

Receiver for Web site as IIS default. Click Next.

2.13.4 At the Delivery Controller page, click Add.

2.13.4.1 Enter a display name

2.13.4.2 Select XenDesktop / XenApp

2.13.4.3 UNCHECK Servers are load balanced

2.13.4.4 Set the Transport Type to HTTP for now (which is not the default). Until you

install an SSL Certificate in IIS you must use HTTP.

2.13.4.5 Click on Add below the Servers list. Enter this server’s name and click OK, and

OK again.

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2.13.4.6 Click Next.

2.13.5 At the Remote Access page leave Remote Access disabled and click on Next.

2.13.6 At the Authentication Methods page accept the default of User Name And Password

(which will authenticate to the domain of this server). Optionally you can use Domain

Pass Through so that the credentials of the currently logged on user on a domain-joined

computer will automatically be used. Click Next.

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2.13.7 At the XenApp Services URL page, UNCHECK the Enable checkbox and click Create.

2.13.8 Click on Finish

2.13.9 Select Citrix StoreFront > Stores in the left pane and make note of the Store URL.

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2.13.10 Select Citrix Studio > Configuration > StoreFront in the left pane and click on Add

StoreFront Server. Enter a name and description and copy the URL from the previous

step. Click on OK.

2.13.11 Select Citrix Studio > Delivery Groups. Select the Delivery Group you created

previously and click on Edit Delivery Group.

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2.13.12 Select the StoreFront tab at the left. Select Automatically and check the checkbox

for the StoreFront you just created. Click on OK.

2.14 Configure Citrix Policies For Welch Allyn Diagnostic Cardiology Suite Display On DDC

Note on USB Redirection in Citrix and Windows Group Policy

You must NOT enable the following Citrix policies

1. Client USB Device Redirection policy within Citrix Studio > Policies on the DDC

2. Any of the items within Computer Configuration\Administrative Templates\Citrix

Receiver\Remoting client devices in the Citrix Local Group Policy template on the

Client PC.

USB device redirection is handled by the Connex Link application which must be installed

on each Client PC (see section 2.15 below). The Citrix policies above conflict with Connex

Link and will cause the devices to not perform correctly.

2.14.1 Open Citrix Studio and select Citrix Studio > Policies in the left pane. Click on Create

Policy in the Actions pane.

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2.14.2 In the All Settings listbox select the Graphics filter. Scroll to the bottom of the settings

list below it and click on Select next to the Use Video Codec For Compression setting.

2.14.3 Select Do Not Use Video Codec from the listbox at the top and click OK

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2.14.4 Back in the Create Policy dialog, scroll down in the All Settings listbox and select ICA

> Visual Display. Scroll to the bottom of the settings list below it and click on Select

next to the Visual Quality setting.

2.14.5 Select Always Lossless from the listbox at the top and click on OK.

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2.14.6 (Optional) Back in the Create Policy dialog, scroll down in the All Settings listbox and

select the following settings:

Disconnected Session Timer – Enabled

Disconnected session timer interval – 1 minute

2.14.7 Back in the Create Policy dialog, click on Next

2.14.8 At the Users And Machines page, select All Objects In The Site and click on Next.

Tip: Users may close

the published

XenApp when

finished with a

session but may

not remember to

log off, preventing

other users from

having access.

The recommended

settings will help to

minimize this

situation.

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2.14.9 Give the policy a reasonable name and then click on Finish.

2.15 Install Connex Link On Client PCs

Connex Link is REQUIRED for all Citrix and Remote Desktop clients of Welch Allyn Diagnostic

Cardiology Suite. It is responsible for redirecting USB device input between the Client PC and

the App Servers.

2.15.1 Insert the Welch Allyn Diagnostic Cardiology Suite Manager install media into each

Client PC.

2.15.2 Run the setup file \ConnexLink\ConnexLink.exe on the install media. This bootstrapper

will automatically detect 64-bit versus 32-bit Client PCs and install the appropriate driver.

NOTE: Connex Link can also be installed using:

 Group Policy using the appropriate MSI file from the x64 and x86 subdirectories.

 Deployment Tool Services

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2.16 Test StoreFront On Client PCs

2.16.1 Open Citrix Studio on the DDC and select Citrix StoreFront > Stores in the left pane.

Click on the Receiver For Web Sites tab. Make note of the URL. Note do NOT use the

Store URL for this test – it will get Access Denied.

2.16.2 Paste the URL into a browser on a Client PC. Click on Detect Receiver.

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2.16.3 Check I agree and press Install

2.16.4 Click Run when option to download CitrixReceiverWeb.exe appears

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2.16.5 Click Start, then check Agree, Next and Install.

2.16.6 If you enabled both Username And Password and Domain Pass Through authentication

methods and you are logged into a domain-joined machine, you will have a choice of

logon methods. Click Log On to use your existing domain credentials or click Switch To

User Name And Password to enter them manually.

Note: Although “Enable

single sign-on” is

not checked in this

example, it is also

an available option

for the installation.

Details in the

screen shot are

applicable.

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Login with your domain credentials (without the domain name).

2.16.7 Click on the Apps button in the toolbar at the top. The XenApps available to that user

will appear.

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2.16.8 Select an app and verify that it starts and displays correctly. Leave the app running for

the next step.

2.16.9 Back on the App Server, open Task Manager and select the Users tab. You should be

able to see the user session that has logged in via StoreFront with a Session name

similar to ICA-CGP #x. Close the application you just started.