Shared Hosting Geek Guide – cPanel Control Panel
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servers, however if suspicion occurs, GeekStorage.com reserves the right to investigate and
terminate the clients subscription to the service.
• Bandwidth Usage: GeekStorage.com offers a generous amount of data transfer per month.
Bandwidth is calculated on a recurring 30 days. Sites that use over the given limit in 30 days will
automatically be suspended until the cycle is reset. You can request that your site be allowed to
go over your bandwidth limit, however, a $1.00/per GB overage charge will be applied to your
account. You can upgrade your plan within seven (7) days of the end of the month to avoid
bandwidth overages.
• Excessive Resource Usage Policy: *Applies to shared and reseller accounts. Resources are
defined as CPU and/or RAM utilization. A website is considered using "excessive amounts of
resources" when it monopolizes the system resources available, using an average of 8% or more,
within a 24-hour period. There are numerous issues that could cause such problems, this
includes: cgi scripts, FTP, HTTP, etc. This policy is only implemented in extreme circumstances
and is intended to prevent the misuse of our servers. The client whom is using "excessive
resources" will be asked to upgrade his/her package to one of our virtual private servers or
dedicated server offerings or to seek alternative hosting arrangements. GeekStorage.com will be
the sole and final arbiter as to what constitutes a violation of this policy.
• Upstream AUP Violation: Accounts that house insecure scripts which result in an upstream AUP
violation will be charged a one-time fee of $10 for cleanup and reactivation. If your account
causes a second upstream AUP violation as a result of the same script, your account will then be
subject to termination at the sole discretion of GeekStorage.com.
• No "Spam": UCE/UBE or "Spam" originating from a server located on our network or associated
with a GeekStorage.com server is not tolerated. This includes any e-mail that promotes web
sites hosted on a server located on the GeekStorage.com network but is sent from an e-mail
address not associated with that GeekStorage.com account. Client shall not use their
GeekStorage.com services for chain letters, junk mail, bulk-email, or any use of distribution lists
to any person who has not given specific permission to be included in such a process.
GeekStorage.com reserves the right to deactivate or terminate any account(s) upon any
indication of such activity without notice. There will be a $500 clean up fee if an account was
suspended for a violation relating to our SPAM policy.
• False Information: You agree that you, as the person legally responsible for all use of this
account, are at least 18 years of age. If you are under 18 years of age, you need to have parental
consent in order to sign up, and the account must be ordered by a parent or guardian, in their
own name. You agree to supply GeekStorage.com with a current and truthful name, postal
address and telephone number for our records, and you have a continued obligation to keep
this information current. You also agree that you are an authorized user of any credit card or
PayPal account that you supply to us, and you understand and agree that we have an obligation
to fully investigate any possible fraudulent credit card or PayPal use and prosecute if wrong
doing is found.
• Licensed Software Only: Client agrees to use only properly licensed third party software in
connection with Client's use of the Services.
• Sharing of account space & resale restrictions: You agree and understand that the account you
purchase is purchased either for yourself or on behalf of a client if you are a reseller. You
understand that as a reseller, you are the individual solely responsible for all use of the account.
• Abusive behavior against staff: We believe in professional communication, no matter what the
issue is. We will not tolerate any abusive behavior, abusive language or threats against any
GeekStorage.com staff member(s). By violating this policy, we reserve the right to suspend or
permanently terminate your account(s) without prior notice and without any refund.