Frequently Asked Questions
1. Contact information
Telephone: 203-263-3912
Email: taxcollectormail@woodburyct.org
Mail: 281 Main Street South
Woodbury, CT 06798
2. What are the office hours?
Monday – Friday
8 a.m. – 12 p.m., 1 – 4 p.m.
3. Can I check online to see if Real Estate, Personal Property, or Motor Vehicle tax has been paid?
To make a tax payment or check to see if taxes have been paid online, click the link to View & Pay
Taxes.
4. Where can I find out how much I paid last year in property tax?
Prior year payments can be searched through the link to View & Pay Taxes. After entering search
criteria, check “IRS Payment Records” and then Search. Records displayed can be printed as a
report.
5. What is a Mill Rate?
A mill is equal to $1 of tax for each $1,000 of assessed value. To calculate property tax, multiply
the assessment of the property by the mill rate, then divide by 1,000. For example, real estate
with an assessed value of $350,000 ($500,000 fair market value) located in a municipality with a
mill rate of 29.17 would be taxed at $10,209.50 per year. A motor vehicle with an assessed value
of $19,600 ($28,000 fair market value) located in a municipality with a mill rate of 29.17 would be
taxed at $571.73 per year.
6. How is the Mill Rate determined?
Following budget votes for both the Town and Regional School District, the Woodbury Board of
Finance sets the mill rate for the upcoming fiscal year (all Connecticut municipalities have a
uniform fiscal year which runs from July 1 through the following June 30). The mill rate is
determined by dividing the amount of revenue required for the upcoming fiscal year by the total
assessed value of all taxable property.
7. When is tax payment due?
Tax bills due July 1 must be paid on or before August 1 to avoid interest. Tax bills due January 1
must be paid on or before February 1 to avoid interest. If August 1 or February 1 fall on a
weekend or holiday, payment may be made without interest on the following business day.
Real Estate and Personal Property taxes over $100 are due in two installments on July 1 and the
following January 1. Motor Vehicle tax is due in one installment on July 1. Supplemental Motor
Vehicle tax (vehicles registered after October 1 and before the following August 1) is due in one
installment on January 1.
8. When are tax bills mailed?
Tax bills becoming due July 1 (Real Estate, Personal Property, and Motor Vehicle) are mailed each
year at the end of June. Duplicate bills and reminders are not mailed for the January portion of
bills due in two installments. Real Estate and Personal Property tax bills over $100 are sent in
three-part forms, including copies for the July installment, January installment, and taxpayer’s
record. Supplemental Motor Vehicle bills are mailed in December and become due January 1.
9. What is the envelope included with tax bills and is the address correct?
The Town of Woodbury utilizes a lockbox during the months of July and January to assist with
collections, facilitated through a vendor for the Town and the Town’s banking institution.
Payments may be mailed to either the lockbox or directly to the office. The lockbox address is as
follows:
Town of Woodbury
Dept. 1620
P.O. Box 4110
Woburn, MA 01888-4110
10. Can I get email reminders of upcoming taxes due?
Yes, you can register to receive electronic reminders on Invoice Cloud, the online bill pay vendor
for the Town of Woodbury, through the View & Pay Taxes link.
11. What if I have not received a tax bill?
Failure to receive a tax bill does not exempt you from liability (CGS 12-130). Taxpayers are
encouraged to contact the office or check online for any possible outstanding balances due.
12. What if my payment is late?
There is a one-month grace period, from the due date of the bill, to pay without penalties. Late
payment is subject to interest at the rate of 1.5% per month, 18% per annum, from the due date
of the bill, on outstanding tax balances (CGS 12-146). As an example: a tax becoming due on July
1, but paid after the grace period on August 2, would be considered two months late and have an
interest charge of 3%. Minimum interest is $2 per account. Late payments received will be
applied to interest and fees first, followed by remaining tax balances. Interest charges cannot be
waived or reduced, per State Statute.
13. Can I pay tax online?
Online payments are processed by Invoice Cloud, a vendor for the Town of Woodbury. Service
fees apply, depending on the type of payment, and are displayed before final payment
processing. There are two ways to pay online through the Town of Woodbury website:
Credit Card: There is a convenience fee of 2.99% per transaction, dependent on the amount
being paid. The convenience fee goes directly to the vendor. It does not go to the Town of
Woodbury.
Electronic Fund Transfer (EFT): There is a convenience fee of $1.95 per transaction. The
convenience fee goes directly to the vendor. It does not go to the Town of Woodbury.
14. Can I pay through my bank’s bill pay service?
Yes, payments can be made by taxpayers using your personal bank’s online bill pay services.
Taxpayers are cautioned, however, that, while payments are made electronically, banks issue
actual checks which are then mailed to the Tax Collector. These checks may take several days to
generate and are often received without a postmark. Such payments are posted as of the date of
receipt in the Tax Collector’s office, regardless of when the bill payment transaction was initiated
by the taxpayer.
15. How does Motor Vehicle/Supplemental Motor Vehicle tax work?
Tax on motor vehicles registered on or before October 1 of the prior year with the Connecticut
Department of Motor Vehicles (DMV) will become due in full on July 1. Payment covers October
1 through September 30. Outstanding bills accrue interest at the rate of 1.5% per month from
the July 1 due date. The minimum interest due per account is $2.
Tax on motor vehicles registered with the DMV after October 1 of the prior year, called
Supplemental Motor Vehicles, will be due in full on January 1 of the following year. Payment
covers the month of registration through September 30. Outstanding bills accrue interest at the
rate of 1.5% per month from the January 1 due date. The minimum interest due per account is
$2.
16. What if I am delinquent on motor vehicle tax and need a DMV release?
If your name has been reported to the Connecticut Department of Motor Vehicles (DMV) as
being delinquent in payment of motor vehicle tax, you will not be able to register, or renew the
registration, of any motor vehicle until full tax payment in your name is made. If you need an
immediate DMV release, payment must be made in person by cash, money order or bank check,
for which clearance will be issued by the end of the day. All other payments will be cleared at the
end of the business week.
17. How do I check to see if a motor vehicle registration is current?
You can check the registration status of a motor vehicle online using the Connecticut Department
of Motor Vehicles website (ct.gov/DMV).
18. How do I change my motor vehicle billing address?
Address change for motor vehicles must be done through the Connecticut Department of Motor
Vehicles (ct.gov/DMV). The Tax Collector and the Assessor cannot change your address with the
DMV. If you do not change your address, you may not receive a future tax bill or DMV
registration and emission notices.
19. How do I check to see if there are outstanding DMV Compliance issues (Property Tax, Parking
Tickets, Emissions Testing, Insurance Requirements) before registration renewal?
You can check outstanding compliance issues (Property Tax, Parking Tickets, Emissions Testing,
Insurance Requirements) online using the Connecticut Department of Motor Vehicles website
(ct.gov/DMV).
20. What if I no longer own a motor vehicle for which I received a tax bill?
An adjustment can be made if your motor vehicle was sold, totaled, junked, registered out of
state, stolen and not recovered, or donated during the assessment period. Motor vehicle bills
will not be adjusted if you retain ownership of vehicle, regardless of registration status. Contact
the Assessor’s office at 203 263-2435 regarding possible adjustments.
21. How do I cancel my motor vehicle registration?
Registration cancellation for motor vehicles must be done through the Connecticut Department
of Motor Vehicles (ct.gov/DMV). Once the registration is cancelled, contact the Assessor’s office
at 203 263-2435 regarding possible adjustments. Failure to cancel registration may result in
continued taxation, regardless of whether a vehicle is no longer owned or registered in the State
of Connecticut. Plates no longer in use should be cancelled.
22. To what town do I pay motor vehicle tax if I move within the State of Connecticut?
Motor vehicle tax is due to the municipality where you lived on October 1 of the prior year. You
will receive a bill due the following July 1. You pay the town in which you resided on October 1.
No adjustment is made between municipalities within the State.
23. Can I pay multiple tax bills with one check?
Yes, multiple tax bills may be paid with one check. Post-dated and third-party checks will not be
accepted. Checks should be made payable to Tax Collector-Woodbury.
24. Does the Town of Woodbury offer property tax relief for senior residents?
The Town of Woodbury offers property tax relief for senior residents 65 and older who meet
annual income requirements. The filing period is February 1 through May 15 each year. For
more information contact the Assessor’s office at 203 263-2435.
25. Does the Town of Woodbury offer a tax exemption for veterans?
The Town of Woodbury offers a tax exemption for veterans who meet certain requirements. For
more information contact the Assessor’s office at 203 263-2435.