Direct mail marketing can range from a simple postcard with a QR code for
discounted grocery delivery to a perfume catalog, with samples, that includes a
discount code for online checkout.
"The effectiveness of a direct mail campaign, or any sort of direct marketing
strategy, depends on the quality of the data that you're using to develop target
lists," Rapp said. "So if you can develop smart tools to target households
through physical mail and link those to consumer identities in digital
environments, that's where direct mail is more and more effective."
Monomoy too plans to invest in data and analytics to help Japs-Olson tap new
customers, increase customer wallet share and develop new products. The firm
will also build out finance operations and invest in equipment and digital
capabilities to boost production capacity in the company's existing footprint.
Japs-Olson makes over one billion personalized direct mailers such as booklets
and popups annually. The platform's clients include Fortune 500 companies in
industries including financial services, insurance, healthcare and large non-
profits, among others. The company, which has over 600 employees and a
704,000 square-foot facility outside of Minneapolis, ships the mailers either to
its clients or mails them directly to households.
Backed by Numbers
Direct mail has an open rate of 90% among consumers according to Data and
Marketing Association, now part the Association of National Advertisers, or
ANA. Email marketing has an open rate of just 21.3% per Mailchimp data. In a
2022 survey by ANA, marketers who sent letter-sized envelopes to prospective
customers through direct mail reported the highest return on investment out of
all marketing channels at 43% in 2021.