MAKING THE MOST OF YOUR MEMBERSHIP

Membership Guide

MAKING

THE MOST

OF YOUR

MEMBERSHIP

9.10.21

Welcome to AAA Colorado.

AAA has a tradition of delivering world-class Roadside Assistance to members, as well as a package of other benefits and services designed to provide you

with safety, security, and peace of mind.

This guide offers an overview of your Roadside Assistance benefits and the many other member benefits, products, and services from which you and your

family can receive significant value and unique savings opportunities. As you use these services, you will gain an appreciation for the value of AAA and will

want to renew your membership year after year.

Visit your local AAA location and get to know our friendly, courteous, and knowledgeable employees. The locations are listed on the back cover of this guide.

In addition, please take a few minutes to visit our website, AAA.com, where you will discover a wealth of information and the ability to take advantage of

many AAA services, 24 hours a day, 7 days a week.

Thank you for your membership.

Jim Ejupi

Vice President, AAA Membership

Membership Benefit Highlights. ........................................................page 4

AAA Colorado offers three membership levels – Basic, Plus, and Premier.

Membership Services .................................................................page 6

Information helps members get the most out of their AAA Colorado membership.

Roadside Assistance ..................................................................page 8

Benefits include bicycle assistance and the Vehicle Battery Service program.

Automotive Services ................................................................. page 16

You also receive a variety of automotive resources to help keep you on the go.

Financial Services ....................................................................page 18

With AAA, you have access to an array of financial products that can help you plan,

spend, and save wisely.

Insurance Services .................................................................. page 19

AAA Colorado’s independent insurance agency can provide you with expert advice on

the auto, home, and life insurance best suited for you.

Member Savings ....................................................................page 20

It pays to belong to AAA. Receive special AAA member savings at over 160,000

locations nationwide.

Travel Services .......................................................................page 21

AAA Travel offers a wide range of travel agency services with agents ready to help you plan and book

your next trip, whether you wish to travel locally, nationally, or internationally.

Glossary ...........................................................................page 27

Safety & Community .................................................................page 28

Since AAA was founded in 1902, improving traffic safety has been among our primary goals.

Contact ......................................................................... back cover

Find our locations, telephone numbers, website, social media, and mobile access information.

Visit AAA.com for the most complete and up-to-date information about your member benefits. You can access

AAA information and services on your mobile phone or GPS; for more about these mobile solutions, go to

AAA.com/Mobile and AAA.com/GPS. AAA Colorado member benefits valid through December 31, 2021.

TABLE OF CONTENTS

Major Service Areas Auto Essentials Fuel Delivery

Auto Locksmith

Service

***

Bicycle Assistance Home Locksmith Service

***

Extricating/Winching

***

E.V. Charging Towing

***

Free Car Rental Travel Services and Beneﬁts

AAA Discounts & Savings - Receive special

AAA member savings at over 160,000

locations nationwide.

Automotive Services - From auto buying

to maintenance to repairs, enjoy access to

numerous automotive resources.

Travel Services - Free maps, hotel

discounts, and the AAA Travel Agency, let

our experts plan it all.

Insurance Services - Auto, home, and life

insurance products with expert advice from

the people you trust.

Financial Services - Access to a variety of

ﬁnancial products that can help you plan,

spend, and save wisely.

Battery Service - Jump starts,

free battery testing, delivery,

installation, and recycling.

Flat Tire Change - Spare tire

will be installed to enable the

vehicle to be driven.

Auto Lockout Service - If keys

are locked inside the vehicle,

the service provider will attempt

to gain entry to the passenger

compartment of the vehicle.

Mechanical First Aid - An

attempt may be made to get

your vehicle operational.

Enough fuel will be

delivered to enable

the vehicle to reach

the nearest open

service station.

Speciﬁc brands

or octane ratings

cannot be promised.

Requests for diesel

fuel must be made

during a member’s

call for service; diesel

may not be available

in all locations.

If the key that

operates or

provides access

to the passenger

compartment of

the vehicle is lost,

broken, or the

service provider

cannot gain entry,

AAA will provide

locksmith service.

AAA will provide

service to a m

ember

whose bicycle has

become disabled or

inoperable and is

near a paved roadway

(can be reached

safely from a normally

traveled road in

Colorado; may not

be available outside

of Colorado, so

please call to inquire).

Transportation will

be provided to the

member and the

disabled bicycle.

Entry to the member’s primary

residence via use of locksmith

services with proof of primary

residence. Reimbursement

up to $100 per household in

commercial locksmith services,

once per membership year.

Attempt will be made to extricate/

winch the vehicle when it can be

safely reached from a normally

traveled road or established

thoroughfare. If special equipment,

more than one truck, or more than

one person is required, the associated

cost will be at the member’s expense

and payable at time of service. If the

vehicle is unable to be operated after

extrication, the towing beneﬁt will

apply.**

AAA Colorado’s Electronic

Vehicle Mobile Charging

Unit is the ﬁrst of its kind

in Colorado and can

quickly charge virtually all

types of electric vehicles.

One 15-minute Quick

Charge equates to 10

driving miles. Capable

of super charging high-

performance electric

vehicles with Level II

charge of 240 Vat 30

Amps.

The disabled vehicle will

be towed from the point of

disablement, when it can

be safely reached from a

normally traveled road or

established thoroughfare,

to the member’s destination

of choice or back to the

responding facility, where

available. Additional mileage

will be at the member’s

expense and payable to the

service provider at the time

of service. The prevailing

contractor mileage rate of

the geographic area will be

charged.

Receive one day of car

rental for free (up to

full-size vehicle) one per

household, once per

membership year. Beneﬁt

coverage applies when the

member’s car is inoperable

in conjunction with a

breakdown (non-collision)

and towed through AAA.

Car rental must be booked

through AAA.

There is no limit to the beneﬁt usage

of AAA’s full-service travel agency.

Exclusive member beneﬁts with

Preferred Partners, Hotel discounts,

Free AAA maps, TourBooks®, TripTik®

travel planner, EnCompass member

magazine, Travel Store discounts,

Travel Accident Insurance.

 

 Fuel will be

delivered to the

vehicle at current

retail prices.

 Up to $50 or

reimbursement of

commercial locksmith

services up to $50.

Covered mileage:

up to 7 miles per

service event.

N/A



 One 15- minute Quick

Charge (Equates to 10

driving miles)

 Covered mileage: Up to 7

miles per service event.

N/A

 Hertz Gold Plus Rewards

 

 Fuel will be

delivered to the

vehicle at no charge.

 Up to $100 or

reimbursement of

commercial locksmith

services up to $100.

 Covered mileage:

up to 100 miles per

service event.

N/A

 Includes the delivery of services

by a second truck and operator

for one (1) hour at the disablement

scene.

 One 15- minute Quick

Charge (Equates to 10

driving miles)

 Covered mileage: Up to

100 miles per service event.

N/A

 Trip Interruption beneﬁt and Hertz

Gold Plus Rewards

 

 Fuel will be

delivered to the

vehicle at no charge.

Up to $100 or

reimbursement of

commercial locksmith

services up to $100.

 Covered mileage:

up to 100 miles per

service event. One

event may be extended

to a total of 200 miles

(one per household per

membership year).

 Up to $100 or

reimbursement of commercial

locksmith services up to

$100. The call does not count

as one of the four allowed

service events.

 Includes the delivery of services

by a second truck and operator for

two (2) hours at the disablement

scene.

One 15- minute Quick

Charge (Equates to 10

driving miles)

 Covered mileage: Up to

100 miles per service event.

One tow may be extended

to a total of 200 miles. (One

extended tow per household,

per membership year.)

 Call and a AAA member

service representative will

initiate this free one-day

car rental with Hertz for

you.

 Enhanced Services: Concierge

Services, Enhanced Trip Interruption,

Vehicle Return, 24-Hour Travel

Assistance, AAA Air Ticketing Fees

Waived, Free Passport Photos, Free

Enhanced Hertz Gold Plus Rewards.

Service Descriptions*

Basic

Plus

Plus/RV**

Premier or

Premier/RV**

Extricating/Winching

***

E.V. Charging Towing

***

Free Car Rental Travel Services and Beneﬁts

An attempt will be made to

extricate winch the vehicle

when it can be reached safely

from a normally traveled road

or established thoroughfare. If

special equipment, more than one

truck, or more than one person is

required, the associated cost will

be at the member’s expense and

payable at time of service. If the

vehicle is unable to be operated

after extrication, the towing

beneﬁt will apply.**

AAA Colorado’s Electronic

Vehicle Mobile Charging

Unit is the ﬁrst of its kind

in Colorado and can

quickly charge virtually all

types of electric vehicles.

One 15-minute Quick

Charge equates to 10

driving miles. Capable

of super-charging high-

performance electric

vehicles with Level II

charge of 240 volts at 30

amps. Available in the

front range only.

The disabled vehicle will

be towed from the point of

disablement, when it can

be reached safely from a

normally traveled road or

established thoroughfare,

to the member’s

destination of choice or

back to the responding

facility, where available.

Additional mileage will be

at the member’s expense

and payable to the service

provider at the time of

service. The prevailing

contractor mileage rate of

the geographic area will

be charged.

Receive one day of car

rental for free (up to a

full-size vehicle) one

per household, once

per membership year.

Beneﬁt coverage applies

when the member’s car is

inoperable in conjunction

with a breakdown (non-

collision) and towed via

AAA. Car rental must be

booked through AAA.

There is no limit to the beneﬁt usage

of AAA’s full-service travel agency.

Exclusive member beneﬁts with

Preferred Partners, hotel discounts,

free AAA maps, TourBooks®, TripTik®

travel planner, EnCompass member

magazine, Travel Store discounts, and

Travel Accident Insurance.

 Includes the delivery of services

by one truck and operator for one

hour at the disablement scene.

 One 15 minute Quick

Charge (equates to 10

driving miles).

 Covered mileage: up to 7

miles per service event.

N/A

 Hertz Gold Plus Rewards.

 Includes the delivery of services

by a second truck and operator

for one hour at the disablement

scene.

 One 15 minute Quick

Charge (equates to 10

driving miles).

 Covered mileage: up to

100 miles per service event.

N/A

 Trip Interruption beneﬁt and Hertz

Gold Plus Rewards.

 Includes the delivery of

services by a second truck and

operator for two hours at the

disablement scene.

One 15 minute Quick

Charge (equates to 10

driving miles).

 Covered mileage: up to

100 miles per service event.

One tow may be extended

to a total of 200 miles. (One

extended tow per household,

per membership year.)

 Call and a AAA

member service

representative will

initiate this free one-day

car rental with Hertz

for you.

 Enhanced services: Concierge

Services, Enhanced Trip Interruption,

Vehicle Return, 24-Hour Travel

Assistance, AAA Air Ticketing Fees

Waived, Free Passport Photos, Free

Enhanced Hertz Gold Plus Rewards.

* Each member is

entitled to four service

events per membership

year. See eligible

vehicles details in the

Roadside Assistance

section for information

concerning the types of

vehicles covered within

Basic, Plus, Plus RV/

Motorcycle, Premier and

Premier RV/Motorcycle.

** Additional beneﬁt

details are in the

Roadside Assistance and

Travel Services sections.

*** Additional costs

beyond this coverage

will be the responsibility

of the member and will

be payable at time of

service.

Service Descriptions*

Basic

Plus

Plus/RV**

Premier or

Premier/RV**

AAA membership provides a range of benefits, services, and

products - along with expertise and knowledge in automotive,

travel, and insurance. AAA membership covers you, whether you

are a passenger or a driver in any eligible vehicle.

You’ll also receive EnCompass magazine, a guide to great local,

national, and international travel destinations created exclusively

for our members. It contains tips on getting the most value from

your AAA Colorado membership and provides information on

discounts and automotive tips. EnCompass is published six times

a year, and members can view online-only articles and digital

versions of the magazine at AAA.com/EnCompass.

You can also sign up to receive our email newsletters. They are

packed with local Colorado information, car care tips, road safety

news, discounts, and travel specials. To register, go to AAA.com/

MyAccount, then to ‘Manage Email Preferences.’

Membership Definitions

Primary Membership - The first person in a household who joins AAA is the

primary member. Other household members are not covered unless they are

added as associate members.

Associate Membership - Primary members can extend their AAA Colorado

membership to include associate members. Associate members can be anyone

residing in the primary member’s household, or children who are students away

at school. Associates must have the same membership level as primary members

and can be added at any time.

Gift Membership - You can give a AAA Gift Membership for any occasion. AAA

Colorado memberships are for Colorado residents. Purchase gift memberships for

residents of other states through the AAA affiliate that serves the area. Go to AAA.

com/Gift or call 800.915.1736 for more information.

Membership Levels

Membership Dues

Your AAA membership dues are billed annually. Membership cards are sent with your

renewal statement and are valid for one year once payment is received. AAA mem-

bership pricing is updated annually and at renewal; members may receive discounts

based on the value of products purchased and services used.

BASIC PLUS PREMIER PLUS/PREMIER RV

Benefits include

towing, battery

services, flat tire

changes, fuel

delivery, locksmith

services, bicycle

benefits, member

savings, access to

automotive, travel,

and insurance

experts, and so

much more.

Upgrades

the basic

membership

coverage.

Extended

benefits

for towing,

locksmith,

extrication/

winching, trip

interruption,

and more.

This is the

highest level

of service

offered. It

includes

extended

benefits

for towing

and trip

interruption,

home

locksmith

service, and

much more.

Optional

coverage that

extends AAA

benefits to

cover registered

motorcycles,

motorhomes,

pickup trucks

with campers,

and travel

trailers. See

pages 8-9 for

more detailed

information

on benefits by

membership

level.

MEMBERSHIP SERVICES

Payment Options

• Renew online at AAA.com.

• Mail in payment with your renewal notice.

• Call l.800.915.1736 or visit any location.

You can set up your AAA Membership with automatic renewal, your authorized credit card is charged

your renewal dues 30 days in advance of your membership expiration date. Go to AAA.com/Renew or call

1.800.915.1736 to set up automatic renewal.

Membership Renewals

To ensure uninterrupted benefits, AAA recommends paying membership dues prior to your

membership’s expiration date. Prior to the expiration date, you will receive a renewal notice for dues

and a new membership card for the subsequent 12-month membership period. Renewal membership

payment is due before your current membership expiration date. Membership dues paid during the

90-day period after the expiration date renews your membership for 12 months from the original

membership expiration date. Memberships renewed 91 days or more after the expiration date will be

charged new member rates and given a new expiration date that is 12 months after the date of renewal.

Replacement Cards and Moving Out of State

If you lose your card or are moving out of state and need to transfer your membership, call

l.800.915.1736 or mail a written request to:

AAA Colorado

Attn: Membership Services

6061 S Willow Dr, Ste 100

Greenwood Village, CO 80111

You may also order a replacement card online at AAA.com/MyAccount or download the AAA

app to get a digital version.

8 9

ROADSIDE ASSISTANCE

Same Day Service

Plus and Premier members will be charged an additional fee for immediate Road-

side Assistance service (same day as join/upgrade service). RV’s are not eligible

for same day as join/upgrade service, a 24-hour wait period for service applies.

Plus, Plus RV, Premier and Premier RV members who have selected the Monthly

Payment option for dues are not eligible for same day as join/upgrade roadside

service in excess of 7 miles for towing (charges will be assessed for each addi-

tional mile).

Roadside Assistance Coverage

Basic, Plus, and Premier Membership Levels

AAA membership covers you, the member, and not a particular vehicle. Coverage

applies to the member as a driver, and as a passenger in someone else’s car. AAA

provides up to four service calls for each primary and associate member during a

membership year.

AAA members are covered in all four-wheeled passenger vehicles, light pickup

trucks, SUVs, vans, and even on their bicycles. AAA members are also covered in

rental cars and some commercial vehicles. AAA members are not covered in taxi

cabs, limousines, box trucks, semi-trucks, or flatbed vehicles.

Coverage for RVs and Motorcycles: Recreational vehicles and motorcycles require

special transport equipment. Members with these types of vehicles must add RV/

Motorcycle coverage at the Plus or Premier membership levels to receive tow services

for the vehicles. Other roadside services, such as battery boosts, lockouts, and tire

service, are available under general Basic, Plus, and Premier membership levels. Vehicles

How to Obtain Roadside Assistance

AAA Colorado members can access service many ways:

• Call us at 800.AAA.HELP (800.222.4357).

• Use the free AAA iPhone or Android app (go to AAA.com/Mobile for more info).

• Go online to AAA.com.

When calling for Roadside Assistance, please have the following information ready:

• Your name and membership number.

• The make, model, and color of the vehicle.

• Exact location of your vehicle.

• Nature of trouble - flat tire, won’t start, in ditch, etc.

• Phone number where you can be reached.

When assistance arrives, please note:

• For identification, safety, and security purposes, we request that you be with the vehicle

at the time of disablement and when the service vehicle arrives.

• A valid membership card and identification will be requested at the time of service.

• Service may include an attempt to make the vehicle operable.

• Our smart phone app has GPS capabilities to help you determine your exact location.*

Payment Options at Roadside

If your vehicle must be towed and you choose a destination that exceeds the

mileage limit of your membership level, the towing contractor will accept your valid

credit card or personal check for up to $250.

A valid membership card and identification must be presented at the time of

payment. The name on the check must match the member name.

*Our smart phone app has GPS capabilities to help you determine your exact location.

Service Highlights

Roadside Assistance includes the following service events:

minor mechanical adjustment, jumpstart, flat tire change, fuel delivery,

lockout or locksmith service, extrication, and towing.

must be safely accessible from a normally maintained road.

Vehicles eligible for tow service under RV/Motorcycle coverage include

motorcycles, motorhomes, pickup trucks with campers, camper vans, cab-

over campers, and travel trailers, such as tent trailers, fifth-wheel trailers,

and horse trailers with living quarters.

Dual-wheel loaded pickup trucks are provided all services except tire service;

exclusions include non-travel trailers, such as utility, motorcycle, lawn

equipment, and automobile trailers.

Bicycle Assistance

AAA Colorado covers you on your bicycle, too!

Service is provided to a member whose bicycle has become disabled or

inoperable and can be reached safely from a normally traveled road only

in the state of Colorado, using normal servicing equipment. This service

applies to all bicycles and tandems, including rental bicycles and bicycle

trailers.

Service vehicles are not equipped to repair a member’s bicycle or change

a flat tire. However, transportation is provided to the member and the

disabled bicycle to the member’s destination of choice within the mile

radius limits of the coverage level of the membership. Additional mileage

will be at the member’s expense and payable to the service provider at the

time of service.

Bicycle transportation service is counted toward your four road service

calls per member, per membership year.

**Bicycle Assistance may not be available outside of Colorado.

On-the-Go Roadside Assistance

When assistance arrives, an attempt may be made to identify the problem and

get your vehicle operational. AAA aims to keep you on the go. If the problem is

a flat tire, the spare tire will be installed to enable the vehicle to be driven. If

your vehicle has run out of gas, enough fuel will be delivered to get you to the

nearest open service station.

Mobile Vehicle Battery Service

***

Members are entitled to jumpstarts and free electrical system and battery

testing, delivery, and installation at home, work, or other location of their

choice. AAA offers a 6-year limited warranty (3-year full replacement) on

batteries as well as exclusive AAA member pricing. If your battery is found

to be faulty or failing, you can choose to buy and have one installed on the

spot; we even recycle your old one. Only AAA brings convenient battery

service to your door! Don’t wait for your battery to fail; call and AAA will

come to you and test it. It’s one more benefit of AAA.

Towing

Covered towing mileage is up to 7 miles for Basic membership and 100

miles for Plus and Premier members per service event. For Premier

members, one tow may be extended to a total of 200 miles (one extended

tow per household, per membership year). If your vehicle cannot be made

operational, it will be towed to your choice of destination, or AAA will assist

in finding a place of repair, lodging, or alternate transportation. Additional

mileage is at the member’s expense and payable to the service provider at

the time of service. The prevailing contractor mileage rate of the geographic

area will be charged.

*** Mobile Vehicle Battery Service is currently available along the Front Range.

Service Tracker

Through the AAA app, the service tracker allows you to watch the progress of the

responding service vehicle in real-time as it makes its way to your location.

Auto Lockout and Locksmith Service

If keys are locked inside the vehicle, the service provider will attempt to gain entry

to the passenger compartment of the vehicle.

If the key that operates or provides access to the passenger compartment of the

vehicle is lost or broken, or the service provider cannot gain entry, AAA will provide

locksmith service up to $50 for Basic members or up to $100 for Plus and Premier

members, or reimbursement of commercial locksmith services up to $50 (Basic) or

$100 (Plus and Premier). Auto lockout or locksmith service will count as one of the

four allowed service events.

Electronic Vehicle Mobile Charging

AAA Colorado’s Electronic Vehicle Mobile Charging Unit is the first of its kind in Colorado

and can quickly charge virtually all types of electric vehicles. A 15-minute Quick Charge,

or longer if necessary, is provided to allow for sufficient range to reach the closest

charging point. Our EV unit is capable of super-charging high-performance electric

vehicles with a Level II charge of 240 volts at 30 amps. Electric Vehicle Charging will

count as one of the four allowed service events.

Home Locksmith Service

If you are a Premier member and you are locked out of your home, you can receive

reimbursement for locksmith costs up to $100 to gain access to your home.

Any charges in excess of $100, as well as all charges associated with any other

residential locksmith services, are at the expense of the AAA Premier member.

Home lockout service is reserved for a AAA Premier member’s primary residence in

Colorado and excludes all other buildings or locked areas. Home lockout service is

limited to one usage per AAA Premier household per membership year. Home lockout

service will not count as one of the four allowed service events.

Extricating/Winching

If your vehicle needs to be extricated or winched out, a truck will be sent to provide

service. Basic members can receive the service of one truck for one hour. Plus

members can receive the services of a second truck and operator if needed for

up to one hour. Premier members can receive the services of a second truck and

operator if needed for up to two hours.

Free One-Day Car Rental

Premier members who need a rental car because their vehicle has been towed by

AAA can get additional help from AAA. Premier members can receive a free, one-day

car rental. AAA member service representatives can coordinate this car rental with

Hertz.

Rental car benefits must be used in conjunction with a breakdown (non-

collision) and tow, which is one of the four allowable Roadside Assistance calls

in a membership year. If a Hertz vehicle is unavailable, you may later request

reimbursement as outlined below. Premier members are entitled to one free, one-

day car rental per household per membership year.

The Premier member has up to 48 hours from the time of the tow to call AAA and

request the one-day complimentary rental car. In the event the rental exceeds one

day, the member will be responsible for the cost of the rental for any time period

beyond the first day. All optional service charges, such as refueling and liability/

collision/comprehensive protection, are the member’s responsibility.

AAA Premier coverage will cover the cost of a standard full-sized vehicle for the

period of one 24-hour day.

Please present your AAA membership card at the time of rental. Normal rental qualifications and

other restrictions, including age, apply. Rental cars are subject to availability.

Alternate Service

If you have followed the procedure to obtain assistance, and AAA assistance is not

available, or AAA provider access is restricted (such as on toll roads or limited-

access highways), AAA will provide reimbursement for covered services at the

prevailing regional commercial rate.

12 13

AAA Roadside Service Reimbursement

4010 S 148th St

Omaha, NE 68137

Reimbursement Process

If AAA assistance was available but not requested, the assistance may be limited to

the amount AAA would normally have paid.

Proof of payment must be submitted within 90 days of service. AAA may adjust or

deny reimbursement for service provided by individuals or companies not normally

engaged in providing Roadside Assistance for AAA organizations. Members will not

be reimbursed for services for certain police-controlled tows involving violation of

laws.

Documentation needed for reimbursement: Itemized invoice and receipt, if the name

on the invoice or receipt is not that of the member, a brief explanation of why the

service was required, and if AAA was contacted, why another provider was used.

To request reimbursement, go to AAA.com/Reimbursement or mail request with

supporting documentation to:

What Is Not Covered

Vehicles not eligible for service under the membership benefits.

Member benefits or reimbursement will not be provided for vehicles that are:

• Used as transportation to the vehicle if you’re in a different location or

transportation to another location after a vehicle has been dropped.

• Abandoned, unlicensed, unattended, purchased in an inoperable condition, or can’t

be driven safely.

• Illegally parked or associated with an illegal activity.

• Being towed to or from a salvage yard, charitable organization, car show

exhibition, auto auction, or from one storage location to another.

• Loaded or modified, which alters the vehicle’s original weight, dimensions, or ground

clearance, creating a safety hazard or potential damage to the vehicle or servicing

equipment (battery, fuel-delivery, lock-out, and mechanical first aid services excluded).

• Driven off established roads or in areas unsuitable for vehicular traffic, which

includes, beaches, open fields, vacant lots, playgrounds, creek beds, golf courses,

forests, private roads, flooded roads or driveways, etc.

• Equipped with a snowplow (limited service may be provided, but you must remove

the snowplow before any towing, extrication, or tire service may be rendered) or

require shoveling of snow, etc. in order to render service.

• Taxis, limousines, buses (unless converted to a motorhome), semi-tractor trailers

(semi-trucks).

• Trailers that contain livestock, haul cars, exceed their maximum load capacity, are

unsecured, or contain uncovered debris and create a safety concern.

• Motorcycles that require a flat tire change, battery boost, or battery replacement service.

• Requiring service where appropriate identification, in addition to the membership

card, is not provided to the service technician.

• Service will be provided to an inoperable impounded vehicle if it is not under any

legal restraints and provided the vehicle is accessible.

Services not provided under the membership benefits:

• Service to a vehicle located in an area not regularly traveled by private passenger

vehicles (such as a beach, open field, creek bed, or private logging or forest

service road).

• Shoveling snow from around a vehicle or clearing a road or driveway.

• Servicing or extrication of vehicles on inaccessible streets, back roads, driveways,

parking lots, or alleys that become snowbound or flooded.

• Cost of vehicle locksmith services beyond what is necessary to place the vehicle in a

condition to be safely driven (such as duplicating keys, non-emergency lock repairs, and

re-keying of vehicle locks).

• Service in situations where appropriate identification in addition to the membership card

is not provided to the service driver.

• Use of two or more Roadside Assistance service calls to extend the member’s tow

mileage benefit for the same breakdown.

• More than 100 driving miles of towing per allowable Roadside Assistance service call for

AAA Plus members.

• More than 200 driving miles of towing on one allowable Roadside Assistance service

call per AAA Premier cardholder per membership year and more than 100 driving miles of

towing on the remaining allowable Roadside Assistance service calls.

• Towing to or from auto dismantlers or salvage yards, or from one storage location

to another.

• The installation or removal of snow tires or chains.

• Charges related to storage for an impounded or stolen vehicle.

• Installation of automotive parts not provided by the service provider.

• Vehicles in the process of being restored or modified are not covered.

Note: If because of illness or injury you can’t tell us what you’d like us to do with your vehicle, we may tow it and

keep it until we hear from you. Storage fees may apply.

The mileage fees for any excess mileage and the fees for additional towing services will be determined and billed

directly at the time of the disablement, and all payment of that additional mileage fee or additional towing service

will be paid by the member directly to the service provider.

14 15

There may be force majeure events (such as fire, flood, earthquake, elements of nature,

acts of war, terrorism, riots, civil disorders, or other events not within the reasonable

control of AAA) that could directly or indirectly delay, hinder, or prevent AAA or our service

providers from performing services for our members, and AAA is not obligated to perform

services in the event of such force majeure events.

AAA may use independent service providers to provide Emergency Road Service

to our members. While AAA and the service providers strive to provide prompt and

efficient service at all times, note that delays are sometimes unavoidable due to

weather, traffic or road conditions, or unusual service demands. Additionally, longer-

distance tows may be subject to longer delays.

Although AAA holds the service provider to high standards, AAA cannot control the

method, manner, and means in which independent service providers render services, and

AAA will not be liable for their misconduct, negligence, or other acts or omissions. AAA

will attempt to resolve any member’s vehicle repair and damage complaints resulting

from Emergency Road Service provided by our service providers. Member complaints

should be reported as soon as possible, and before additional repairs are made. Failure to

do so may limit our ability to assist.

AAA Emergency Road Service – Additional Terms and Conditions

The Membership must be active, and the member must be current on dues and

any other fees owed. A valid AAA membership card or digital membership card

and matching photo identification are required to receive all AAA Emergency Road

Services. Members without proof of membership or identification may be charged

for the service.

Certain restrictions apply to all services, including the availability of services in all

locations. Unless as otherwise specified, the terms and conditions apply to each

Membership year.

Safety of AAA members and AAA road service technicians is important to AAA. The

technician may assess the situation for safety, which may impact how or if certain

services will be available for each situation. AAA reserves the right to provide only such

services as are deemed safe and within the normal course of servicing, including using

ordinary servicing equipment and servicing vehicles that have not been loaded, altered

from their original manufacture, or custom manufactured in a manner that interferes with

safe and legal rendering of service.

AAA Emergency Road Service is provided to help our members get back on the

road. All vehicles to be serviced must be registered for highway or street use to be

eligible for services. Vehicles that are untagged, uninsured, or not otherwise legally

drivable (other than a vehicle involved in an accident that rendered it undrivable)

will not be eligible for services. AAA Emergency Road Service will not be rendered if

services are used as a substitute for regular maintenance. Service will be limited to

that which can be provided with equipment ordinarily used for Roadside Assistance

by the independent service provider serving the area. Service will not be provided

when the disabled vehicle cannot be safely reached or serviced without damage to

the vehicle or servicing equipment. Tows will not be provided for moving a vehicle

from one residence to another (unless directly related to the repair of such vehicle)

or from a road to a driveway. Fuel delivery is available only for vehicles that are

out of fuel. Vehicles will not be towed to/from a salvage yard. Service will not be

provided if the purpose of transporting a vehicle is in connection with a purchaser,

sales, auction, car show exhibition, donation, or relocation or similar situation.

Dismantled, stored, or abandoned vehicles or those purchased in an inoperable

condition will not be eligible for service. Tows are provided from impound lots

provided that the member’s vehicle is unable to be driven and is otherwise fit for

towing, and the member pays all impound fees.

Services May Be Rendered at Additional Cost to Members

• Members are responsible for any fees or services not covered by the stated coverages

under the membership; service providers may provide such services on a fee-for-service

basis. For certain covered services, members may need to pay the technician (at the

time of service) and submit for reimbursement. Forms of accepted payment may differ

depending on the service provider, which may include limits on the amount for a

personal check.

• AAA reserves the right to seek reimbursement, including any reasonable administrative

or processing fees, from members for any services provided for which the member was

not eligible or entitled, or for which the member was obligated to pay at the time of

service, including not sufficient funds (NSF) checks.

AAA Emergency Road Service – Location Services

When calling AAA Emergency Road Service, a member will be provided the option to

opt-in to allow AAA to identify the member’s location for purposes of dispatching

services

Protecting Your Privacy

AAA retains information received directly from its members when they call

to request Emergency Road Service. To dispatch a service provider, the AAA

representative must accurately capture the location of the vehicle requiring

service, based on the information that the member provides. Data a member

provides directly or confirms with the AAA representative, as it pertains to the

vehicle location, will be shared with a service provider and retained as part of the

member’s service request record with AAA.

Sharing of Information

Member location information may be shared with the appropriate authorized

service provider(s) to assist and may be viewed by other AAA authorized personnel

responsible for ensuring service delivery.

A Word About Roadside Assistance

Roadside Assistance should not be used as a substitute

for proper vehicle/bicycle maintenance. Each member

may request Roadside Assistance as often as needed.

AAA provides up to four (4) service calls for each primary

and associate member during a membership year,

except for charges required for certain services (as

explained in these guidelines). After four (4) service

calls, the member will pay at the scene or, at AAA’s

discretion, be billed for each additional call. A member

who does not pay this bill may become ineligible for

benefits, and membership may be canceled. Vehicles

must be safely accessible from a normally maintained

or traveled road. Roadside Assistance benefits are non-

transferable.

16 17

More than Roadside Assistance, you have access to a variety

of automotive resources to help keep you safe and “on the go.”

From auto buying to auto insurance and from maintenance to

repair, AAA stands behind you.

AAA Car-Buying Service

AAA Colorado AutoSource is here to help you buy your next new or used car, truck, or

van. With AAA Colorado AutoSource’s fleet-buying power, we can save you time and

money. AAA’s professional consultants are not tied to one make or model. They will

find you what you want, not what the dealer wants you to buy.

For an easy and hassle-free experience, allow AAA Colorado AutoSource to assist

you with auto shopping to guide you through the entire process.

To learn more about AAA Colorado AutoSource, go to AAA.com/CarBuying or call

800.915.1736.

Auto Insurance

AAA can also insure your vehicle. As a AAA member, you may be eligible for special

member-only savings. See page 19 for more details.

Approved Auto and Body Repair Facilities

Auto and Body Repair facilities that have passed rigorous inspections are permitted

to display the official AAA Approved Auto and Body Repair designation.

When you have your vehicle serviced at an Approved Auto or Body Repair facility,

you’ll receive a written estimate, a limited warranty on the repair(s) for 24 months

or 24,000 miles, whichever comes first, and AAA representation in any dispute

resolution. These facilities provide a 10% discount on labor (up to $50) and vehicle

triage within 60 minutes when towed in.

Go to AAA.com/Repair for the most up-to-date listing of AAA Approved Auto Repair

& Auto Body Repair facilities or check your most current issue of AAA Colorado’s

magazine, EnCompass.

Did you know?

There are nearly 7,900 Approved Auto/Body Repair facilities in the

US and Canada. Many Colorado facilities have discounts for AAA

members. Search for a facility near you at AAA.com/Repair.

Members save on auto parts and services at Discounts & Rewards

partners, such as Grease Monkey, NAPA Auto Parts, Peerless Tires,

BumperDoc, and Safelite Auto Glass.

AUTOMOTIVE SERVICES

Approved Driving Schools

Driving schools undergo a stringent inspection and approval program that

evaluates the curriculum, instructors, training vehicles and technology, reputation,

and customer service. Students will get the highest-quality driver education at a

fair rate, discounted for members. You can trust the driving schools we trust. Go to

AAA.com/DrivingSchool for more info.

AAA Extended Service Warranty

Even well-maintained, reliable vehicles may experience mechanical failures.

Older, higher-mileage vehicles are more likely to have a breakdown. Protect

your wallet from unexpected vehicle repair bills with an extended service

contract from AAA Colorado AutoSource! Go to AAA.com/Warranty for details.

More Automotive Resources at AAA.com:

• Car buying advice, research, and information

• Car safety information – evaluations from the Insurance Institute for Highway Safety

• N.A.D.A guides

• Vehicle repair and maintenance tips

• Diagnostic center – identify vehicle issues, browse by topic or

keyword search.

• Check fuel prices near you.

18 19

FINANCIAL SERVICES

Deposit Program

Members save more with the AAA Deposit Program. Special benefits include:

• Exclusive, member-only rates that consistently beat the national bank average.

• No minimum required to open a CD, IRA, or Money Market account (Money Market Accounts

require a minimum balance of $1,500 after 60 days).

• Quick account set-up by phone, mail, or online.

• Easy and secure access to your account information via AAA.com/Deposits.

Discover the AAA difference in high-yield savings accounts. Call 888.728.3230 or go

online to AAA.com/Deposits for more information.

Travel Money

AAA offers a Visa TravelMoney® card and other convenient foreign currency

products. See page 21 for more information on TravelMoney® products.

Identity-Theft Monitoring

AAA Colorado members have a safeguard against identity theft. Available in

partnership with Experian, you have two options for coverage:

• ProtectMylD Essential - free product that includes basic ID theft monitoring and “Lost

Wallet” benefit that helps you report lost registered items like credit cards, driver licenses,

and health-insurance cards.

• ProtectMylD Deluxe - discounted monthly rate for adult members provides enhanced

protection, including $1 million in ID theft insurance and a benefit that monitors the Social

Security numbers of your children.

INSURANCE SERVICES

AAA Colorado Insurance Agency offers a wide variety

of products including auto, home, life, and commercial

products from trusted national insurers. Our insurance

experts provide members the best combination of price,

coverage, and service.

AAA Members May Be Eligible for the Following Discounts:*

• AAA member discounts

• Multi-car discounts

• Multi-policy discounts

• Good driver discounts

• Mature driver discounts

• Good student discounts

Automobile Insurance - Offered through some of the nation’s highest-rated,

most-competitive insurance companies.

Homeowner’s Insurance - Whether you need protection for a house,

condominium, or apartment, AAA will review your existing coverage and

show you how your current premium and coverage compares with plans

available from AAA Colorado Insurance Agency.

Life Insurance - A variety of life insurance plans are available, including

mortgage protection and coverage for spouse or children. AAA also offers life

insurance beyond these traditional areas.

Specialty Insurance - AAA Colorado Insurance Agency can help you

insure other items, too, including motorcycles, ATVs, “365” Travel accident

insurance, and more. Our insurance experts can review your current

coverage and suggest policies that fit your personal circumstances.

Flexible payment options are available. Call toll-free 800.915.1736. for a quote. Members

can also request quotes by visiting AAA.com/Insurance or any AAA location.

*Benefits and discounts vary from company to company, and some require purchase of certain coverages.

20 21

You can receive exclusive AAA member discounts at merchants

nationwide. With the Discounts & Rewards program, you can get

discounts on everything from shopping to dining, entertainment

to pet services, theme parks to lodging, automotive and home

services to member-only travel and insurance benefits. Members

have access to thousands of exclusive discounts, in-store and

online. You could save enough to pay for your membership each

year.

• Search for discounts across the country and around the world.

• Visit AAA.com/Discounts to learn about the AAA Discounts & Rewards program.

AAA Gift Card Center

Whether you’re looking for the perfect gift for that special someone, or treating

yourself, the AAA Gift Card Center has exactly what you’re looking for with over 70

name-brand gift cards to choose from. You’ll save 3% on every purchase! So, why buy

anywhere else? Stock up on gift cards for every occasion and make your purchases

count. Start shopping and earning today! Available in AAA Colorado retail stores.

MEMBER SAVINGS

AAA Members Saved More Than $2 Billion* On...

• Shopping

• Entertainment

• Services

• Health

• Automotive

• Travel

• Dining

• Lodging

Services and Benefits

Cruises/Tours - AAA Travel Consultants can help you book your dream vacation. Our

knowledgeable travel experts are here to answer questions, provide information on

destinations, and offer you a range of vacation options. Plus, AAA members receive

exclusive discounts and amenities you can’t get anywhere else.

Hotel/Motel Savings - AAA members get special rates at many hotels and motels.

Book your lodging on AAA.com or talk to a AAA Travel Consultant by visiting any of

our stores or calling 1.800.915.1736. If you’re on the go, call the reservation number

on the back of your AAA card!

Maps and Guides - AAA maps and TourBooks® are complimentary for members

(domestic only). The guides are packed with information about cities and attractions

and provide details on AAA-approved accommodations and restaurants throughout

the U.S. and Canada. These books, as well as city, state, or regional U.S. maps, are

available at your local AAA store, or you can order them on line at AAA.com.

TripTik® Travel Planner - As a member, you can receive a custom TripTik®

that includes address-to-address mapping and narrative directions,

restaurants, places to save, lodging, and attractions along the way;

TRAVEL SERVICES

AAA Travel provides unparalleled travel service and products to our

valued members. With stores in more than 900 cities throughout the

U.S. and Canada, AAA Travel is well-equipped to meet your travel needs.

Our travel consultants are experts in providing destination information

and travel advice tailored to meet your travel needs. No matter what

kind of vacation you’re interested in—an Alaskan cruise, a guided tour

through Europe, or a cross-country road trip—our agents are ready

with recommendations and options for a unique travel experience. As a

member, you have access to our exclusive AAA Vacations® packages,

offering special discounts and unique benefits provided by our preferred

and information on detours and road construction. Go to AAA.com or visit

AAA.com/Mobile to download the app, call 800.915.1736, or stop by any AAA

location.

Hertz Gold Plus Rewards

AAA members can join Hertz Gold Plus for free; after the first rental, Basic and Plus

members receive 675 bonus points, and Premier members receive 1100 bonus points,

enough for two free days! Go to AAA.com/HertzGold to sign up, and use CDP #6 if

prompted.

Fee-Free Ticketing

Premier members who plan and book their air travel through a AAA Travel Agent will

not pay a AAA air-ticketing fee.

Passport Photos

Get your passport photo at any AAA location. Premier members receive free

passport photos at AAA Colorado locations; limited to one free photo per member

(per membership year) living in the primary residence.

Travel Money

AAA Colorado recommends you travel with a mixed wallet. AAA Visa TravelMoney®

cards are pre-loaded with the amount you specify and can be used anywhere

Visa is accepted. They are reloadable and not attached to any personal accounts.

These are available at select AAA Colorado locations.*

Foreign currency banknotes can be ordered through your local AAA Colorado

location or online at AAA.com. More than 80 types of currency are available.

*TravelMoney products are not available at Durango or Grand Junction locations.

Mail reimbursement requests to:

AAA Colorado

Attn: Trip Interruption Benefit

6061 S Willow Dr, Ste 100

Greenwood Village, CO 80111

Travel Store/Luggage Discounts

Find discounts on luggage, travel accessories, safety products, and more.

Members can get substantial savings at the Travel Stores in select AAA

locations or online in the travel store at AAA.com/TravelStore. Receive

discounts on attraction tickets, movie tickets, and notary services in all AAA

Colorado locations. For a unique selection of travel accessories and apparel,

visit our Travel Store online at AAA.com/TravelStore.

Travel Accident & Trip Insurance

Unforeseen travel challenges can be eased with travel/trip insurance; protect

your investment and your peace of mind with trip insurance to cover canceled

plans, lost baggage, and travel delays. Purchase it through any travel agent

or online. AAA members also receive Travel Accident Insurance coverage

automatically when your trip is arranged and purchased through your AAA

Travel Agency. You’re covered up to $100,000 for Accidental loss of life, limbs,

sight, speech, or hearing while traveling in a common carrier. Visit AAA.com/

Travel and click on Travel Insurance or call your AAA Travel Agent at 800.915.1736.

Trip Interruption

Plus and Plus RV members are entitled to benefits when a trip is interrupted due

to a collision accident that occurs while driving an eligible vehicle that is 100 or

more miles away from home and is reported to the police (and/or your insurance

company). Members will be reimbursed up to $700 for one of the following,

provided the expense is incurred within 48 hours of the accident:

• Maximum 7-day rental of a replacement vehicle from the location of the accident to the

final destination or home.

• Lodging and meals at the location of the accident while your eligible vehicle is being

repaired.

• Commercial transportation from the location of the accident to one destination.

Reimbursement must be requested within 90 days of the accident. Member must

be currently active with AAA Colorado at the time of the accident and at the time

of the request. An official police report and/or an insurance company accident

report must accompany each reimbursement request. Not combinable with any

other trip interruption benefits.

International Driving Permit

Planning to drive while traveling abroad? Secure your International Driving

Permit (IDP) at any AAA location.

Exclusive Auto Travel Services for Premier

Members

The following benefits provide Premier members greater peace of mind and

convenience when on planned leisure driving trips of 100 miles or more away

from home.*

Trip Interruption

If your trip is delayed due to an accident, mechanical breakdown, car theft,

unexpected illness or injury, natural disasters, or severe weather, you can

be reimbursed up to $1,500 for covered out-of-pocket expenses, including

meals and accommodations; and/or substitute transportation to continue

your trip.

Vehicle Return

If your car trip cannot be completed because of illness or injury, this coverage

will reimburse up to $500 of the cost for the Premier member’s vehicle to be

returned home.

Concierge Assistance

While you are traveling, let us help you with the details like restaurant

and spa recommendations and services, event tickets, flower/ gift

arrangements, setting golf tee times, or filling special requests.

24-Hour Emergency Travel Assistance

Sometimes, emergencies happen when you are far from home. AAA

Premier coverage includes medical and legal referrals, emergency

messages, help with lost tickets and baggage, emergency airline/hotel

reservations, and even money transfers.

*Insurance coverage is underwritten by BCS Insurance Company under Form No. 233B. AGA Service

Company is the licensed producer and administrator for this plan.

24 25

Covered Travel

These benefit services are provided through ACA Service Company. AAA

Colorado retains the right to change providers. Please note that these

benefits apply only to planned leisure automobile trips in which the Premier

member is at least 100 driving miles from his or her primary residence when

the incident occurs. Trip must be intended to include at least one overnight

stay within the U.S. or Canada; and does not exceed, and was not planned to

exceed, 45 consecutive days. This is hereafter noted as Covered Travel.

Trip Interruption Coverage*

A Premier member may be reimbursed up to $1,500 per trip for out-of-

pocket expenses for the cost of reasonable additional accommodations and

meal expenses and/or the cost of substitute transportation to continue the trip,

incurred as a result of overnight covered trip delay. Only expenses for the first 96

hours from the initial delay are eligible for coverage. The coverage only extends

to Covered Travel in the United States and Canada. Premier-level Trip Interruption

benefits are not combinable with Plus-level Trip Interruption benefits.

*Insurance coverage is underwritten by BCS Insurance Company under Form No. 233B. AGA Service Company is

the licensed producer and administrator for this plan.

The covered reasons for delay are:

1. Vehicle disablement due to mechanical failure (excluding tire trouble) or an accident that

renders the vehicle inoperable at least overnight

2. Theft of a vehicle

3. Unexpected illness or injury requiring the Premier member to receive treatment by a

physician who advises delay of the trip

4. Natural disasters

5. Severe storms or unusual weather phenomena validated by National Weather Service

records

What Is Not Covered

Benefits are not payable for travel that does not meet the definition of Covered Travel,

and for any loss, injury, illness, delays, and/or expenses due to:

1. War (whether declared or undeclared), acts of war, military duty, or hostilities of any kind

(for example, invasion, rebellion, riots, or insurrections)

2. Tire trouble

3. Intentionally self-inflicted harm, including suicide

4. Normal pregnancy or childbirth

5. Mental or nervous health disorders

6. Alcohol or substance abuse, or related Illnesses

7. An accident occurring when the vehicle is being driven by an unlicensed driver or a driver

who is not a Premier member

8. Personal property that is damaged or destroyed

9. Any liability for injuries or property damage

10. The commission or attempted commission of an illegal act

11. The cost of repairs to the vehicle

12. Cost of fuel expenses

13. Air and/or sea travel

14. Carrier-caused delays

15. Participation in professional athletic events or motor competition (including training)

16. The cost of meals, accommodations, and substitute transportation resulting from delays

caused by routine maintenance or minor repairs to the vehicle

26 27

Benefits for Premier Members Limit

Trip Interruption $1,500

Vehicle Return $500

Concierge Included

24-Hour Global Travel Emergency Assistance Included

In cases where the Premier member rents a vehicle for Covered Travel and the

vehicle is disabled or stolen, the member must make immediate contact with the

rental company after the disablement or theft occurs to arrange replacement of

the vehicle. If such is not attempted, the member will not be reimbursed for any

expenses incurred as a result of the delay.

Rental car expenses incurred by the Premier member to continue the trip will

be reimbursed only if the member rents a vehicle of comparable or lesser class.

Rentals of expensive or exotic automobiles are excluded. Examples of such

automobiles include Aston-Martin, Bentley, Bricklin, Daimler, DeLorean, Excalibur,

Ferrari, Jensen, Lamborghini, Lotus, Maserati, and Rolls-Royce.

Substitute transportation expenses on common carrier transportation will be

reimbursed for economy fare only.

Trip Interruption coverage is in excess of other insurance or indemnity covering the

losses covered under this program. Claim must be filed as noted in the following.

Expenses after 96 hours from the initial delay are not covered.

Vehicle Return Coverage

What Is Covered

Premier members on Covered Travel are reimbursed up to $500 for transportation

of the vehicle back to the member’s primary residence when an unexpected

illness or injury prevents completion of the Covered Travel. The vehicle must

be operable. Transportation must be performed by an accredited professional

transport company.

What Is Not Covered

In addition to the exclusions listed under the Trip Interruption coverage, vehicle

Return benefits will not be payable if the vehicle is a rental vehicle or a vehicle with

an original lease term of less than one year, OR if the transportation of the vehicle

could have been performed by a Premier member or by a traveling companion of a

Premier member.

Vehicle Return coverage is in excess of other insurance or indemnity covering the

losses covered under this program. Expenses after 96 hours from the initial delay

are not covered.

Concierge and Emergency Travel Assistance

Premier membership includes access to concierge and emergency assistance

services that are service benefits, not financial benefits. Any costs associated with

services are paid by the member.

How to File a Claim

Please gather the information below if you have a covered loss during your Covered

Travel, as it will be requested when you file a claim upon returning home. All claims

must be reported to us within 60 days from the date of loss or as soon after that

date as is reasonably possible.

Once you report a claim, the Service Associate will set up a claim file for you and

send you a claim form. You must send written proof of loss, including any required

information necessary to support the claim, to us within 90 days from the date of

loss, or as soon after that date as reasonably possible, and in no event, except in

the absence of legal capacity, later than one year from the time proof is otherwise

required.

General Documentation:

1. Receipts and itemized bills for all expenses (such as itemized food and lodging receipts)

2. Evidence of accident/theft (i.e., original police report)

3. Copy of payment for automobile repairs

4. Rental car receipts

5. Common carrier receipts

6. Copy of invoice from accredited professional transport company (Vehicle Return Benefit)

*Insurance coverage is underwritten by BCS Insurance Company under Form No. 233B. AGA Service

Company is the licensed producer and administrator for this plan.

Benefits are per trip. To begin your claim, contact AAA Colorado at 800.915.1736.

“Accident” means an unexpected, unintended, unforeseeable event causing injury

or property damage.

“Accommodations” means temporary lodging in an establishment licensed to

provide temporary lodging to paying guests.

“Covered Person” means a AAA Premier member whose primary residence is in the

U.S. and his/her immediate family members traveling in the same vehicle during

Covered Travel.

“Covered Travel” means a planned leisure automobile trip in the covered person’s

vehicle that has taken the covered person at least 100 driving miles from his or her

primary residence when the incident occurs, which was intended to include at least

one overnight stay within the U.S. or Canada, and which does not exceed, and was

not planned to exceed, 45 consecutive days. Please note: The covered person must

be at least 100 driving miles from the AAA Premier member’s primary residence

when the incident occurs in order to be eligible for the benefits.

“Family Member” means your spouse; parent; child(ren), including children who are

or are in the process of becoming adopted; sibling; grandparent or grandchild(ren);

step-parent; step-child; or step-sibling; in-laws (parent, son, daughter, brother, or

sister); aunt; uncle; niece; or nephew.

“Illness” means a sickness, infirmity, or disease that causes a loss that begins

during Covered Travel.

“Immediate Family Member” means the AAA Premier member’s spouse and/ or

unmarried dependent children age 21 or under, including stepchildren and legally

adopted children. A grandparent traveling with his or her grandchild who is a AAA

Premier dependent associate is also considered an Immediate Family Member.

“Injury” means bodily injury caused by an accident, directly and independently of

all other causes and sustained during Covered Travel. Benefits for injury will not be

paid for any loss caused by sickness or other bodily diseases or infirmity.

“Physician” means a person who is licensed and legally entitled to practice

medicine and who is not a covered person or an immediate family member of, nor

related to, a covered person.

“Primary Residence” means the AAA Premier member’s billing address that is

recognized by AAA Colorado, and that must be in the U.S.

“Substitute Transportation” means any form of common carrier transportation (i.e.,

licensed for the transportation of fare-paying passengers, with the exclusion of taxis

and limousines) and/or a rental car of equal or lesser vehicle class to the vehicle.

Expensive or exotic automobiles are excluded under this definition.

“Vehicle” means any two-axle motor vehicle designated for private use for travel

on paved public roads in which the covered person is either driving or riding as a

passenger. Moving vans are excluded.

“We, Us, or Our” refers to BCS Insurance Company and its agents.

*Insurance coverage is underwritten by BCS Insurance Company under Form No. 233B. AGA Service Company is the

licensed producer and administrator for this plan.

GLOSSARY

28 29

Since AAA was founded in 1902, improving traffic safety and the

nation’s highways have been among AAA’s primary goals. Traffic

safety is an umbrella term that covers numerous topics, from

child passengers and teen drivers to mature motorists. AAA

Colorado represents its members before the Colorado General

Assembly and a broad range of other local and statewide

policymakers on a variety of issues to ensure the safety of all

road users.

AAA Colorado is dedicated to safety for all road users. We have great information and

resources for drivers, cyclists, and pedestrians. Go to AAA.com/Safety.

Teen Drivers

Many of AAA’s driver improvement tools are geared toward new drivers. View the

full range of tools at TeenDriving.AAA.com. Go to AAA.com/DrivingSchool to find a

current list of the AAA Approved Driving Schools in Colorado.

Mature Drivers

By 2030, nearly 70 million people will be 65 or older. AAA’s “Lifelong Safe Mobility”

campaign is a comprehensive approach to helping seniors continue driving for as

long as safely possible and remain mobile thereafter. Go to the safety pages at

AAA.com, visit SeniorDriving.AAA.com, or call 800.915.1736.

SAFETY & COMMUNITY

Privacy Notice to Members

AAA Colorado respects the privacy of individuals who obtain

services from it and protects the security and integrity of the

information it collects.

For our full privacy policy, please visit AAA.com and click the

address below to request a copy be mailed to you.

AAA Colorado

Attn: Membership Marketing

6061 S Willow Dr, Ste 100

AAA Colorado locations are open Monday - Friday 8:30 am - 5:30 pm and on Saturday 9:00 am - 1:00 pm. The

Denver Tech Center location is open until 6:00 pm Monday - Friday; the Grand Junction and Durango locations are

closed on Saturday.

CONTACT

DENVER AREA

Denver Tech Center

6061 S Willow Dr, Ste 100

Greenwood Village, CO 80111

SOUTH METRO

7400 S University Blvd

Centennial, CO 80122

SOUTHWEST METRO

8601 W Cross Dr, Ste B1

Littleton, CO 80123

WEST METRO

3850 Wadsworth Blvd

Wheat Ridge, CO 80033

EAST METRO

19761 E Smokey Hill Rd,

Unit A

Aurora, CO 80015

NORTH METRO

5140 W 120th Ave, Unit 300

Westminster, CO 80020

BOULDER

1933 28th St, Ste 200

Boulder CO 80301

COLORADO SPRINGS

7330 N Academy Ave, Unit 2

Colorado Springs, CO 80920

FORT COLLINS

3636 S College Ave,

Unit 2

Fort Collins, CO 80525

GRAND JUNCTION

2454 US Highway 6 & 50, Ste 109

Grand Junction, CO 81505

DURANGO

16 Town Plaza

Durango, CO 81301

PARKER

19240 Lincoln Avenue

Suite 120 Parker, CO 80138

Visit one of our 12 Colorado locations

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