- all materials related to each request, and
- all information and material provided in response to each request, unless otherwise
decided; and,
4. prior to requesting assistance, Participants should perform a preliminary inquiry to
ensure that the request is consistent with the scope of this Memorandum.
C. Participants should use their best efforts to resolve any disagreements related to
cooperation that may arise under this Memorandum through the contacts designated
under Section III.A, and, failing resolution between the designated contacts in a
reasonably timely manner, by discussion between appropriate senior officials
designated by the Participants.
IV. Limitations on Assistance
A. The Requested Participant may exercise its discretion to decline the request for
assistance, or limit or condition its cooperation, including where it is outside the
scope of this Memorandum, or more generally, where it would be inconsistent with
domestic laws, or important interests or priorities.
B. The Participants recognize that it is not feasible for a Participant to offer
assistance to the other Participant for every Covered Privacy Violation. Accordingly,
the Participants intend to use best efforts, as outlined in Section II, to seek and
provide cooperation focusing on those Covered Privacy Violations most serious in
nature, such as those that cause or are likely to cause damage or distress to a
significant number of persons, and those otherwise causing substantial damage or
distress, especially if this concerns both countries.
C. If the Requested Participant is unable to offer full assistance or declines
assistance, it should explain the reasons why.
D. Participants intend, in so far as they are able and are allowed by their respective
laws, to share confidential information pursuant to this Memorandum only to the
extent that it is necessary to fulfill the purposes set forth in Section II.
V. Confidentiality, Privacy, and Limitations on Use
A. Subject to any restrictions imposed by their respective national laws, to the fullest
extent possible, each Participant certifies the confidentiality of information to be
shared under this Memorandum. The certification of confidentiality applies not only to
the shared information, but also to the existence of an investigation to which the
information relates. The Participants are to treat the shared information, the existence
of the investigation to which the information relates, and any requests made pursuant
to this Memorandum as confidential, and so far as they are able, not further disclose
or use this information for purposes other than those for which it was originally
shared, without the prior written consent of the Requested Participant.
B. Notwithstanding Section V.A., it is understood that:
1. A Participant may disclose information provided pursuant to this Memorandum in
response to a formal request from a Participant country’s legislative body or an order
issued from a court with proper jurisdiction in an action commenced by the
Participant or its government.
4