Member Health Management Services
1263 Wilson Avenue, Suite 302 | Toronto, Ontario | M3M 3G3
Tel: 416-240-2104 | Toll Free: 1-866-315-6011 | Fax: 416-240-7047
Email: memberhealthservices@liunacare183.ca | liunacare183.com
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GEMENT SERV
The following benefits and services are available to you to promote recovery and return to health. Not all members are
eligible for the same benefits. The benefits are dictated by the contributions made on their behalf in accordance with
each Collective Agreement and their employment status at the time of contribution. Contact the Administrative Agent.
Plan A Benefits & Services
vCare Virtual Healthcare | liunacare183.com
Avoid visits to walk-in clinics and emergency rooms for non-emergency issues with the vCare Virtual Healthcare platform.
The vCare platform allows members and dependents to connect instantly with a healthcare provider for primary health
concerns via secure text and face-to-face video, 24/7. Virtual follow-ups, prescription refills, specialist referrals, and lab
requisitions offered with no travel time, no wait time, and no parking or transportation costs.
QuikCare Expedited Health Care | 1-844-900-8357 (24/7 helpline)
Normal healthcare wait times can be 8 months to see a specialist and 3 months for diagnostic scans. QuikCare provides
access to expedited healthcare services when your physician refers you for an MRI, CT scan, ultrasounds, or other specialist
consultations including orthopaedic, cardiology, neurology, neurosurgery, gastroenterology, general surgery, ear nose &
throat, ophthalmology, urology, and rheumatology.
Health Care Navigation | 1-866-883-5956
Access to Nurses to help you navigate through the healthcare system and providing a single point of contact during your
treatment. Services include answering questions regarding tests and treatment options, ensuring access to appropriate
treatment, facilitation of diagnostic tests, alternate treatment locations, clinical trials, coordinating doctor-to-doctor
consultations, and coaching on how to improve quality of care and management of your condition.
Cancer Assistance | 1-866-599-2720
Access to Oncology Nurses to help cancer patients navigate through the healthcare system by ensuring medical best
practices are observed, providing expert assessment of treatment approaches, answering patient questions regarding tests
and treatment options, empowering patients to understand their diagnosis, and helping reduce the physical and emotional
impact of cancer.
MyConsult Second Opinion | clevelandclinic.ca
Do you have questions regarding your diagnosis? Through the secure web platform, members and dependents can submit
their health information, records, and test results to a medical expert who will review and help you make an informed
decision about your diagnosis and treatment plan and provide alternatives and second opinions.
Health Coaching | enroll.e-coaching.ca/liuna/183
A confidential one-on-one coaching and support program for those dealing with diabetes, obesity, and cardiovascular
issues, including high blood pressure and high cholesterol, who want to focus on weight management and nutrition. Based
on an online nutritional assessment, a Registered Dietitian or Certified Diabetes Educator will create a personal nutrition
report and meal plan with follow-up coaching sessions to help you achieve your goals.
Self-Help-Works | liunacare.com/selfhelpworks
Make lifestyle goals a reality with this online program that combines principles of cognitive behavioural therapy and health
coaching to help you break-through barriers and tackle smoking, weight, diabetes, alcohol consumption, physical activity,
restoring sound sleep, and reducing stress.
Virtual Home Delivery Pharmacy | liunacare183.com| 1-833-435-5679
Free full-service pharmacy with medication delivery to your home. Medications are sorted by date and time for ease and
convenience. PocketPills works with your prescribing doctor to ensure refills are up to date, with pharmacists actively
managing your medical condition and available via chat, text, or phone to answer any of your questions.