A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437
A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4a
J3
J4
H
O
L L
O
W
AY
L A
N
E
H
A
T
C
H
L
A N
E
S
I
P
S
O
N
R
O
A
D
B A T H
R
O A
D
B
A T
H
R O
A
D
S T A I N E
S
R
O
A
D
G
R
E AT S O U T H W E S T R O A D
T
H
E
P
A
R
K
W
A
Y
F
A
G G
’
S
R
D
T
H
E
C
A
U
S
E
W
A
Y
T U N N E L
T1, T2 & T3
Business
T5
Long Stay
T5
Short Stay
T4
Short Stay
T2
Short Stay
T1
Short Stay
T3
Short Stay
Pod
Parking
T4
Long Stay
& Business
Terminal 1
Terminal 4
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2
Central
Bus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T1, T2 & T3
Long stay
London
Slough
Reading
The West
N
0km
0mi 1mi
0.5mi
0.5km 1.5km
1km
Hertz
Enterprise
Europcar
National
Alamo
Dollar
Thrifty
Avis
Budget
Avis
Budget
Sixt
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Heathrow Airport
Overview
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
13
14
12
11
15
10
16
9
17
8
7
6
18
19
20
21
5
4
22
23
24
1
3
2
Zone G
Zone H
Zone E
Zone D
Zone C
Zone B
Zone A
Zone F
Entrance
Entrance
Entrance
Entrance
Entrance
Entrance
Up to
Departures
Up to
Departures
Up to
Departures
Up to
Departures
Up to
Trains to London
Underground
Central Bus Station
Down to
VAT
refunds
Departures
Up to
Food and drink
Shopping
Departures
Up to
Food and drink
Shopping
lounges
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Shopping
Excess Baggage Company 16
Services
Airline service desk
Bureau de change
Travelex 18
VAT refunds 17
managed by Travelex
Commercial exports 5
Escalator
Lift
Repack area
Smoking area
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 24
fountain
Trolleys
VAT
refunds
VAT refunds 17
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Check-in
Ground floor
Ticket desks
Air Canada 7
American Airlines 11
American Airlines flagship check-in 14
ANA 4
ASIG 9
British Airways 13
Cathay Pacific 3
Dnata 10
Emirates 2
EVA Air 20
Finn Air 12
IranAir 23
Japan Airline 6
Middle East Airlines 8
Persian International Airlines 21
Royal Jordanian 8
Singapore Airlines 15
Thai Airways 19
Turkish Airlines 22
Virgin Atlantic 1
19
17
16
15
14
13
12
11
10
9
8
7
6
4
1
2
3
5
20
VAT
refunds
Departures
Departures
Check-in
Down to
Security
Security
18 American
Airlines lounge
Along to
19 Virgin Atlantic
Revivals lounge
Fast track
Virgin
Upper Class
Wing
Trains to London
Underground
Central Bus Station
Down to
Up to
Special assistance
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Services
Airline Lounges
American Airlines 18
lounge
Virgin Atlantic 19
Revivals lounge
Bureau de change
Moneycorp 13
Travelex 6
VAT refunds 6
managed by Travelex
Cash machine
Escalator
Information
Internet facility
Lift
Multi-faith 17
prayer room
Pharmacy 16
Postbox
Special assistance 4
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 20
fountain
VAT
refunds
VAT refunds 6
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Check-in
Level 1 (Departures level)
Rolling Luggage 8, 9
WHSmith 5, 10
Shopping
Boots 16
Glorious Britain 11
Post Office 12
Bars and restaurants
Caffè Italia 1
Leon 14
The Three Bells 2
Pub and Kitchen
Food and drink
Cafés
Caffè Nero 15
Krispy Kreme 7
Pret A Manger 3
23
23
20
23
24
23
19
1817
16
14
42
13
41
25
12
26
11
10
27
40
43
9
45
44
39
28
38
15
46
8
37
47
36
48
29
30
7
49
35
31
50
34
6
32
51
33
4
4
2
1
4
3
4
4
5
52
53
Security
VAT
refunds
Entrance
from Check-in
Entrance
from Check-in
Entrance
from Check-in
Up to
21 Multi-faith
prayer room
22 Play area
(Family lounge)
Lounge A
Gates 1–11
10 minute walk
Caffè Italia
Lounges C, E
Gates 30–42
20 minute walk
Caffè Italia
Gates 13–22
20 minute walk
Lounges F, H
Gates 23–29
10 minute walk
Special assistance
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Mulberry 49
Paul Smith 48
Perfume Gallery 39
Rolling Luggage 35
Smythson 13
Sunglass Hut 30
Ted Baker 20
Thomas Pink 7
Tiffany & Co. 11
Watches of Switzerland 12
WHSmith 24, 33
WHSmith Books 29
World Duty Free 4, 41
World of Whiskies 37
Zara 19
Shopping
Bally 43
Boots 28
Burberry 16
Bvlgari 44
Cath Kidston 32
Chanel 8
Dixons Travel 25
Glorious Britain 36
Gucci 9
Harrods 42
Hermés 10
Jack Wills 34
Jo Malone 50
MAC 51
Miu Miu 47
Food and drink
Bars and restaurants
Bridge Bar and Eating House 27
Caviar House & Prunier Oyster Bar 45
Caviar House & Prunier Seafood Bar 46
Oriel French restaurant and bar 14
Rhubarb British restaurant and bar 6
Strada Italian restaurant and bar 17
YO! Sushi 26
Cafés
Caffè Nero 40
EAT. 31
Pret A Manger 18
Lounges
Admirals Club Lounge H Gates 13–22
British Airways lounge Gates 13–22
Lounge F
Cathay Pacific lounge Gates 1–11
Lounge C
Emirates lounge Lounge E Gates 1–11
Executive lounge Lounge F Gates 13–22
Family lounge Lounge A 22
No.1 lounge Lounge F Gates 13–22
Virgin Clubhouse Lounge H Gates 13–22
Services
Airline service desk 23
Bureau de change
Moneycorp 38
Travelex 2, 15
VAT refunds 1
managed by Travelex
Cash machine
Commercial exports 3
Information
Internet facility
Lift
Multi-faith 21
prayer room
Pharmacy 28
Play area 22
Family lounge
Lounge A
Postbox
Seating
Special assistance 5
Stairs
Telephone
Toilets
Accessible toilet All
Baby care 52
Drinking 53
fountain
VAT
refunds
VAT refunds 1
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Departure lounge
Level 1
Food and drink
Cafés
Bite 2
Caffè Nero 12
M&S Simply Food 4
Bars & restaurants
The Globe Freehouse 1
Shopping
Boots 13
Excess Baggage Company 8
Voyager Entertainment Family 17
Voyager Entertainment 18+ 16
WHSmith 14
World Duty Free 3
Services
Airline lounges
American Airlines 19
lounge
Emirates Chauffeur 9
Drive lounge
Virgin Atlantic 11
Revivals lounge
Baggage 22, 23, 25
enquiries 27, 28
Baggage reclaim
Bureau de change
Moneycorp 21, 26
Travelex 7, 15, 24
Car rental 10
Cash machine
Chauffeur service 6
Customs
Escalator
Help point
Internet facility
Lift
Meeting point
Multi-faith 18
prayer room
Pharmacy 13
Postbox
Seating
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 29, 31, 32
fountain
Tourist information
Tourist services 20
British Hotel
Reservation Centre
UK Border Agency 5
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
29
32
30
22
21
2524 2726
28
5
4
7
6
8
3
3
20
10
9
2
1
1213
15
14
16
17
Up to
18 Multi-faith
prayer room
19 American Airlines
lounge
Departures
Up to
11 Virgin Atlantic
Revivals lounge
T3 Short stay
carpark
31
23
Down to
Trains to London
& Terminals 4, 5
Terminal 1 walkway
Central Bus Station
Underground
Entrance
Public area
Passenger area
11 10 9 8 7 6 5 3 1 2 4
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Arrivals
Ground floor
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Arrivals (Onward travel)
Ground floor
3
2
4
5
6
19
20
7
8
1
1112
14
13
15
18
1–5
6–10
21
16 17
18
11
12
13
22
Exit from baggage
reclaim hall
Public area
Passenger area
Entrance
Entrance
Up to
16 Multi-faith
prayer room
17 American Airlines
lounge
Departures
Up to
10 Virgin Atlantic
Revivals lounge
T3 Short stay
carpark
Down to
Trains to London
& Terminals 4, 5
Terminal 1 walkway
Central Bus Station
Underground
Food and drink
Bite 1
M&S Simply Food 2
Shopping
Boots 12
Excess Baggage Company 6
Voyager Entertainment Family 18
Voyager Entertainment 18+ 15
WHSmith 13
Bus and coach stop allocation
Delivery
2–5
Help bus
1
Hotel by bus
6
Hotel Hoppa
17–18
Group travel
7–10
13
Car rental (off airport)
22
Dollar Thrifty, Sixt
Car rental (on airport)
21
Avis, Budget, Europcar, National,
Alamo, Enterprise, Hertz
Car parking (off airport)
22
NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds
Services
Airline lounges
American Airlines 17
lounge
Delta Airlines 8
arrival lounge
Emirates Chauffeur 7
Drive lounge
Virgin Atlantic 10
Revivals lounge
Bureau de change
Travelex 5, 14
Bus stop
Bus tickets
Car rental 9
Cash machine
Chauffeur service 4
Internet facility
Lift
Meeting point
Multi-faith 16
prayer room
Pick-up point
Pharmacy 12
Postbox
Seating
Stairs
Smoking area
Taxi rank 20
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking water All
Tourist information
Tourist services 19
by British Hotel
Reservation Centre
UK Border Agency 3
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi