A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437
A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4a
J3
J4
H
O
L L
O
W
AY
L A
N
E
H
A
T
C
H
L
A N
E
S
I
P
S
O
N
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O
A
D
B A T H
R
O A
D
B
A T
H
R O
A
D
S T A I N E
S
R
O
A
D
G
R
E AT S O U T H W E S T R O A D
T
H
E
P
A
R
K
W
A
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F
A
G G
’
S
R
D
T
H
E
C
A
U
S
E
W
A
Y
T U N N E L
T1, T2 & T3
Business
T5
Long Stay
T5
Short Stay
T4
Short Stay
T2
Short Stay
T1
Short Stay
T3
Short Stay
Pod
Parking
T4
Long Stay
& Business
Terminal 1
Terminal 4
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2
Central
Bus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T1, T2 & T3
Long stay
Heathrow Airport
London
Slough
Reading
The West
N
0km
0mi 1mi
0.5mi
0.5km 1.5km
1km
Hertz
Enterprise
Europcar
National
Alamo
Dollar
Thrifty
Avis
Budget
Avis
Budget
Sixt
Version 11 Heathrow T4 02/15 ©2015 LHR Airports Limited. Published February 2015.
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Heathrow Airport
Overview
9
18
19 20
21
22
12
Zone A
Zone B
Zone C Zone D Zone E Zone F
Zone G
Zone H
13
1
3
4
2
8
6
5
10
11 14
15
Security
Oversize
baggage
Oversize
baggage
Along to
7 Hilton
(via walkway)
EntranceEntrance
Departures
Special assistance
17
16
Version 11 Heathrow T4 02/15 ©2015 LHR Airports Limited. Published February 2015.
Shopping
Bag Wrap 6
Excess Baggage Company 10
WHSmith 11
Food and drink
Caffè Nero 15
Café Rouge 14
The Windsor Castle 17
by JD Wetherspoon
Services
Airline service desk 1–5
Bureau de change
Moneycorp 13
Travelex 12
VAT refunds 12
managed by Travelex
Cash machine
Commercial exports 8
Escalator
Hotel
Hilton 7
Yotel 16
Lift
Postbox
Repack area
Seating
Oversize baggage 19, 20
Special assistance 9
Stairs
Telephone
Toilets
Accessible toilet All
Baby care 18, 21
Drinking 18, 22
fountain
VAT
refunds
VAT refunds 12
managed by Travelex
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Terminal 4
Check-in
Level 2 and mezzanine
Mezzanine
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Ticket desks
Aeroflot 4
Air France 4
Air India 5
Air Malta 3
Alitalia 4
Arik Air 3
Azerbaijan Airlines 3
Bulgaria Air 1
China Eastern Airlines 4
Delta Air Lines 4
Etihad Airways 1
Gulf Air 3
Jat Airways 2
Jet Airways 2
Kenya Airways 4
KLM Royal Dutch Airlines 4
Korean Air 4
Kuwait Airways 2
Malaysia Airlines 1
Qatar Airways 1
Saudi Arabian Airlines 3
Sri Lankan Airways 1
Tunisair 3
United Airlines 3
14
11
18
10
19
20
6
5
21 22
3
23
2
24
1
25
27
28
31
32
35
36
37
61
38
39
40 41
58
42
43
44
45 46
47
57
48
49
50
51
52
66
15
4
30
59
60
54
7
29
62
33
34
26
63 64
17
12
56
Security
Customs
Commercial
exports
1a 1b
1c
6a
6b
7
8
9
21
10
11
19
20
Gates 2–5
10 minute walk
Multi-faith
prayer room
Gates 12–17
5 minute walk
Entrance
from Check-in
Up to
13 Air India lounge
Down to
8 Smoking area
9 Airline service desks
Down to
55 Etihad Airways
lounge
Up to
16 Malaysia
Airlines
lounge
VAT
refunds
Up to
53 View
Heathrow
Special assistance
Gates 22–25
15 minute walk
Costa Coffee Express
Version 11 Heathrow T4 02/15 ©2015 LHR Airports Limited. Published February 2015.
Services
Airline lounges
Air India lounge 13
Etihad Airways 55
lounge
Falcon Gold 17
Gulf Air lounge
Malaysia Airlines 16
lounge
Qatar Airways 12
Premium lounge
Skyteam lounge 56
Airline service desks 9
Bureau de change
Moneycorp 26, 34
Travelex 33
VAT refunds 33
managed by Travelex
Cash machine
Commercial exports 62
Escalator
Information
Internet facility
Lift
Multi-Faith prayer room
next to Gate 5b
Pharmacy 22
Play area 7
Postbox
Seating
Smoking area 8
Special Assistance 29
Stairs
Telephone
Toilets
Accessible toilet All
Baby care 63
Drinking 63, 64
fountain
Family toilets 64
VAT
refunds
VAT refunds 33
managed by Travelex
View Heathrow 53
Observation Deck
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4
Departure Lounge
Level 2
Swarovski 46
Ted Baker 41
Thomas Pink 24
Tumi 44
Watches of Switzerland 25
WHSmith 11, 50, 61
WHSmith Books 58
World Duty Free 10, 28, 31, 57
World of Whiskies 37
Shopping
Bally 1
Beauty Studio 21
Boots 22
Burberry 6
Bvlgari 20
Cath Kidston 3
Caviar House & Prunier 49
Dior Fragrances and Beauty 5
Dixons Travel 14, 39
Glorious Britain 45
Gucci 19
Hackett 38
Harrods 27, 32, 35
Hugo Boss 18
Jo Malone 48
Kipling 40
L.K. Bennett 2
Mulberry 23
Rituals 47
Rolling Luggage 43
Simply Chocolate by World Duty Free 42
Sunglass Hut 36
Food and drink
Cafés
Apostrophe 54
Carluccio’s 52
Costa Coffee 30
Pret A Manger 15
Bars and restaurants
Bridge Bar and Eating House 60
Caviar House & Prunier Seafood Bar 59
Comptoir Libanais 51
Dining Street Restaurant 4
Version 11 Heathrow T4 02/15 ©2015 LHR Airports Limited. Published February 2015.
Shopping
Excess Baggage Company 2
WHSmith 7
World Duty Free 10
Food and drink
Costa Coffee 5
The Windsor Castle 12
by JD Wetherspoon
Services
Baggage 13–15
enquiries
Baggage reclaim
Bureau de change
Moneycorp 4
Travelex 6
Car rental 1
Cash machine
Chauffeur services 3
Customs
Escalator
Help point
Hotel
Yotel 11
I
nformation
Left baggage
2
Internet facility
Lift
Meeting point
Seating
Stairs
Telephone
Ticket sales
Heathrow Express 8
Toilets
Accessible toilet All
Baby care All
Drinking 17, 18
fountain
Tourist information 9
Tourist services 9
by British Hotel
Reservation Centre
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4
Arrivals
Ground floor and mezzanine
Mezzanine
12
11
3
1
7
6
8
8
9
13 14
15
5
4
10
16
18
17
2
Public area
Passenger area
Entrance
Entrance
Exit from Baggage
reclaim hall
Trains to London
Heathrow Express
Down to
for Terminals 1, 2 & 3
Down to
Underground
8
7
65
4
3
21
1A
1B
Food and drink
Costa Coffee 5
The Windsor Castle 10
by JD Wetherspoon
Shopping
Excess Baggage Company 2
WHSmith 7
Services
Bureau de change
Moneycorp 4
Travelex 6
Bus stop
Cash machine
Car rental 1
Chauffeur services 3
Cycle parking
Escalator
Help point
Hotel
Yotel 11
Hilton 12
Information
Internet facility
Left baggage 2
Lift
Meeting point
Motorcycle parking
Seating
Smoking area
Stairs
Taxi rank 15
Telephone
Ticket sales
Heathrow Express 8
Hotel by Bus 13
National Express 14
Toilets
Accessible toilet All
Baby care All
Drinking 17
fountain
Tourist information 9
Tourist services 9
by British Hotel
Reservation Centre
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
2
7
6
8
8
9
13 14
5
4
1
3
16
15
17
EntranceEntrance
Trains to London
Heathrow Express
Down to
for Terminals 1, 2 & 3
Down to
Underground
11 12
13 14
23 24 25
26
27
171615
6
7
21
10
98
2 3
Exit from
Baggage reclaim hall
Up to
10 The Windsor Castle
11 Yotel
Up to
12 Hilton
Version 11 Heathrow T4 02/15 ©2015 LHR Airports Limited. Published February 2015.
Contents
Heathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4
Arrivals (Onward travel)
Ground floor
Bus and coach stop allocation
Buses – Local & TfL
6–7
482, 490, 555, 557
Hotel by bus
10
Hotel Hoppa
11
Express coach – National Express
12–14
Group travel – pick up
16–17
Car rental (off airport)
23
Dollar Thrifty, Sixt
Car rental (on airport)
2
Avis, Budget, Europcar National
Alamo, Enterprise, Hertz
Car parking (off airport)
21
Click Park, Purple Parking,
Purple Parking Business, Reeds
Car parking (on airport)
3
Business, Long stay, Help bus
