Definition:
Exhibits resourcefulness, independent action and professional
judgment that are position appropriate.
DOES NOT MEET EXPECTATIONS:
• Deadlines aren’t being met on a consistent basis.
• Creates additional work and stress for others by not meeting deadlines
as it causes others to have less time to complete their task.
• Initiates tasks or projects but does not follow up, or see them through
to completion on a consistent basis
.
PARTIALLY MEETS EXPECTATIONS:
• Has energy, drive and performance levels that are inconsistent and
unpredictable.
• Must be reminded about tasks more than once (for same task) on a
consistent basis.
MEETS EXPECTATIONS:
• Can be counted upon for steady performance and deliverables.
• Handles tasks and projects conscientiously from start to finish.
• Achieves results with appropriate level of guidance.
• Takes steps to resolve problems and makes constructive
recommendations.
EXCEEDS EXPECTATIONS:
• Keeps commitments and works with fellow employees to help others
keep theirs as well.
• Automatically works hours necessary to get the job done right and on
time.
SIGNIFICANTLY EXCEEDS EXPECTATIONS:
• Constantly exhibits resourcefulness
• Regardless of situation, will do everything possible to make sure that
performance is steady and strong.
• Unstopped by obstacles, pressures, and demands that would justifiably
derail others.
Definition: Promotes an inclusive, welcoming and diverse climate.
DOES NOT MEET EXPECTATIONS:
• Talks down to and belittles individuals.
• Makes decisions that intentionally impact diverse individuals or groups
of people in a negative manner.
• Interpersonal relationships are counter-productive to work unit or team
functions.
PARTIALLY MEETS EXPECTATIONS:
• Gets flustered in unusual situations.
• Often has difficulty getting along with others. Allows personal bias to
affect job responsibilities.
• Requires reminders regarding needs and sensitivities of others.
• Inconsistently adheres to EEO/diversity standards of the University.
MEETS EXPECTATIONS:
• Demonstrates respect for people of diverse backgrounds, viewpoints,
needs and experiences.
• Maintains good customer service relations, even under stress.
• Resolves interpersonal conflicts constructively. Is careful to ensure all
sides are heard before reaching a conclusion.
EXCEEDS EXPECTATIONS:
• Reminds other colleagues to involve internal and external members in
planning and decision making concerns.
• Treats internal staff and all external customers with respect regardless
of position type, level, educational background, age, race, gender or
any other factor.
SIGNIFICANTLY EXCEEDS EXPECTATIONS:
• Leads team with demonstrating awareness of respect of cultural and
individual values. Serves as an excellent example for colleagues.
• Consistently promotes and maintains a harmonious / productive work
environment.
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