Application Form for Digital products

Branch Name: _________________________________________ Branch Code: __________________ Date: _________________

 I/We wish to register our Company/Corporation/Firm /Trust /Society / Association for availing below mentioned facilities from the Bank

 Our Company/Corporation/Firm/Trust/Society/Association has already been registered for availing of the Bank’s Customer Services – mentioned in “Facilities Required”

(* Tick whichever is applicable)



I/We request you to register the below named officials/employees as authorized USERS for and on behalf of the Company/Corporation/Firm/Trust/ Society/Association

for operating all its account(s) and avail various digital services offered by your Bank from time to time.



We affirm, confirm, declare and undertake that we have read and understood the document containing “Terms and Conditions” governing The South Indian Bank’s

Customer Service (Digital Banking Services) and we accept the same.

(√ Tick mark the products applying)

Customer ID

Name of Authorised Signatories in the A/c

Email ID (individual)

Mobile No.

(Mention account operation Eg; jointly, Any one etc.)

Date of Account Opening

Avg. balance in last

1 year

Projected average balance in the account

after Digital Product integration

*(Digital Product operating account)

Customer

Address

(as per Bank’s record)

Telephone no.

Mobile No.

Account type: SB/CD/OD/CCOL

PAN

GST/CIN/Reg No

Constitution

Individual/Proprietorship/Partnership/Private Company/Public Company/LLP/Trust/Society/Govt./Other(specify)________________

Email ID

Doing Business Since:_______________________

Merchant Website URL

Type of business

Computer hardware/Drug Store/Electrical/Electronics/Fuels/Hospital/Hotel/Jewellery/Restaurant/Stationery/Super market/Textiles/Tour Operator/Others(specify)__________

Corporate details

Sl No

Department within the Corporate

Details of Role / Designation with in the Corporate

Hierarchy with in the Corporate

Users to whom Digital products mentioned in “Facilities required” to be granted:

These are the authorized signatories/users who are permitted by the Company Board Resolution/Joint letter by Partners, To View/ Submit All Financial/Non

Financial Requests on given Accounts Belonging to the Corporate/ Corporation/Firm/ Trust/Society/ Association)

Name of User

Products

((√ Tick mark)

Aadhaar no.

for e-signing

Date of Birth

Signature of

User

Signature of User

Authorised Signatories Name, Seal and Signature

Facilities Required

Internet Banking (Corporate SIBerNet)

BBPS

API Banking

Mobile Banking (SIB Corporate

Mirror+)

Corporate Debit Card/Remittance card

POS /UPI POS QR

NACH/

e-NACH

Host to host(Hi Hi banking)/e-Cheque

IPG

Academia/Feebook/VAN

(Aadhaar linked mobile number mandatory for e-sign)

Application Form for Digital products

(A) Internet Banking (SIBerNet)

Services Required

through Corporate SIBerNet

SIB TF ONLINE (Online Trade Portal)

Bulk Fund Transfer

1. User/s to whom SIBerNet Corporate services to be granted:

(Below signatories/officials/employees are authorized USERS permitted by the Company Board Resolution/Mandate/Joint Letter by Partners, to View/ Submit all Financial/ Non-Financial requests on all the accounts

belonging to the Company/ Corporation/ Firm/ LLP/ Trust/ Society/ Association/ Club /Others) and avail various corporate customer services offered by Bank

from time to time

Sl.

Name of user

Access

Option (V/T)*

Role of user#

(Initiator/Approver)

SIB TF

Online Access (yes/no)

*V = View only (No transaction authority) T= Transaction (Full transaction authority)

#Initiator can only initiate the transaction and Approver can authorize the transaction initiated by the Initiator (Only for transaction users). For individually operated accounts, transaction

can be completed by individual user.

Enable PFMS Module

Yes /

2. Account number/s to be mapped in Internet banking for the requested User ID/s

(Select any one option a/b and strike off other)

As per Table below

(Account Numbers mentioned below will only be mapped to the User ID for View & Transaction facility)

YES

Sl. No

Account number

Mode of Operation

A/c Access (V/T)

SIB TF/Bulk FT

**Please attach separate sheet if more details to be furnished *V = View only (No transaction authority) T= Transaction (Full transaction authority)

For jointly operated accounts, e-commerce transaction facility can be allowed for one user only. Name of the user to whom the e-commerce transaction facility to be

assigned should be

mentioned in the optional part of resolution (authorized representative’s name)

SIBerNet two factor authentication (2FA):

(Strike off whichever is not applicable)

Digital Signature Certificate

(DSC)

YES

SIB Authenticator

(Mobile app based OTP)

YES

I/We understand that DSC/2FA OTP App is mandatory for users to login to Internet Banking of South Indian Bank and for completing applicable financial and non-

financial

transactions. I/We also understand that timely renewal is required for DSC. I/We declare that all the particulars and information given in this application

form are true,

correct, complete and up-to-date in all respects and I/We, and other joint account holders have not withheld any Information.

I/We agree and undertake to provide any further information that SIB may require. I/We agree and understand that SIB reserve the right to reject any application

or block

the Internet Banking facility to any account or withdraw Internet Banking Service without assigning any reason. I/We agree and understand that SIB reserve

the right to

retain the application forms, and the documents provided therewith, and will not return the same to me.

(B) Mobile Banking (SIB Mirror+)

User/s to whom SIB Mirror+ service to be granted:

(Following authorized person is permitted by the Board Resolution/Mandate/Joint letter by Partners, to transact/View/

Submit All Financial/ Non-Financial Requests on the operative Accounts with single operation listed below belonging to the Company/Corporation/Firm/LLP/ Trust/Society/Association/

Club/Others)

Enable PFMS Module

Yes /

Name of signatory Authorized to use

mobile Banking Service:

…………………………………………………

Access right Required

View only

View & Transaction

Yes/No

View right

Enabling Mobile Banking in Customer ID will extend view facility to all accounts under the Customer ID. Mobile Banking can only extended to mobile number registered in Customer ID.

Accounts for Transaction Right (Mention Account no. separately)

/We confirm that the mandate from the competent authority has been obtained for the corporate user(s) for operating our accounts and transaction through Mobile Banking services

of SIB. The copy

of the Board resolution/Letter of Mandate on the Letter Head is enclosed.

We hereby understand and accept that SIB Mobile banking access will be extended to all accounts under Customer ID. Any exclusion of account/s shall be intimated

specifically to the Parent Branch.

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

Charges

*The charges mentioned above are exclusive of taxes. Taxes will be levied as applicable. Charges shall be recovered on monthly basis.

Details for MIS Sharing and Portal Login Creation

User Name

Email ID

Mobile No

Role (View/Maker/Checker)

Corporate Front End Access Yes No

Products & Services

NACH Dr Physical Scan based (Original to be stored by corporate) e-NACH e-Sign (Aadhar based) e-mandate NACH Cr

Account Details for Collection Proceeds & Recovering Service Charges

MIS Details

Credit Account Number Debit Account Number

*Note -Agreed charges will be auto debited

BBPS Service Offered: Host to Host Offline Aggregator Name of Aggregator

Number of Customers Average value per transaction (in Rs.) Average Transaction per Day

Category: Gas DTH Telecom Insurance Mutual Fund Water Education EMI Fastag Hospital Subscription Fee Credit Card Municipal tax

Housing Society Cable Electricity Other Please Specify___________________________________

Payment Mode All Internet banking Debit Card Credit Card Prepaid Card IMPS Cash UPI Wallet NEFT AEPS Account Transfer Others

Min. Max.

Payment Channel All Internet banking Account Transfer Internet Mobile Mobile Banking ATM Bank Branch KIOSK

Agent Business Correspondent POS

Min. Max.

Customer input parameter

Additional Output Parameter

I/We do hereby solemnly declare that the information provided above is up to date and correct

Coverage city/State: __________________________ Bill Ownership PSU Private

Bill period Monthly Quarterly Half yearly Yearly Others Please Specify________________________

Accept Ad-hoc: Yes / No Amount Exactness: Exact Exact Up Exact Down Any Amount

Fetch Requirement Mandatory Not Supported Optional

Due Date: Yes / No If Yes, Please select any Penalty after Due Date Early Payment Both

Agreement Executed Yes / No

Customer Segment

SME MFI NBFC GOVT RETAIL OTHERS

If Others Specify___________________________________

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

MIS Delivery E mail SFTP MIS Frequency T+1

MIS File Format Excel Text Other

Utility Code

User Code

Schedule of Charges

Type of Charge

Amount (In Rs.)

Type of Charge

Amount (In Rs.)

BBPS Integration Charges

Avg MDAB

BBPS Monthly Charges

MDAB Non-Maintenance Charges

BBPS Transaction Charges

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

NACH

https://www.southindianbank.com/userfiles/file/tandc_enach.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by

reference.

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

BBPS

https://www.southindianbank.com/userfiles/file/tandc_bharat_bill_payment_system.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by

reference.

Transaction Charges per record

Rs. /record

On Boarding Charge

Rs. /- (One-Time)

Mandate Registration

Charges

Paper Mandate

Rs. /- (Per Mandate)

E-Mandate

Rs. /-

E-sign Mandate

Rs. /-

Mandate cancellation /amendment/stop or revoke

Rs. /-

Transaction return charges (Balance Insufficient or closed account)

Rs. /- Per Transaction

Mandate AMC (Per

Mandate)

Active

Rs. /- Yearly

Dormant (no successful transactions in a year)

Rs. /- (**)

* Waiver for any charges will be subject to positive Cost Benefit Analysis. **Conditions for dormancy of a mandate is subject to guidelines from NPCI and internal policies of Bank

1. Security mandates will be considered as active mandates 2.Mandate with at least one transaction during the financial year will be considered as active mandate. 3. Mandate registered during

the current financial year not having transactions for more than 6 months will be treated as Dormant Mandate except for mandates registered with Annual frequency.

(E) Corporate Debit Card/Remittance Card

*Debit card can be applied for those account with mode of operation is Any one or single operation. If a Resolution/Mandate/Application is given for Debit Card in a Jointly

operated account, same cannot be processed.

SMS and Email alerts will be send to registered mobile and Email ID in Finacle

Type of entity (√)

Partnership

LLP

Company

Society

Trust

Name of Authorised signatory to whom card is to be issued

Account Number in which Card Required

Card Type:

Rupay

VISA

MasterCard

Card Variant

Classic/Titanium

Platinum

Business

World

DECLARATION: We have read and understood conditions detailed overleaf relating to the use of the Debit Card for transactions at Automated Teller Machines (ATMs)/ Point of Sale (POS)

Terminals by our designated authorized signatory to whom the Debit Card will be issued at our request (“The Card Holder”). We accept and agree to be bound by the said terms and

conditions and to any changes made therein from time to time. We agree and acknowledge that the terms and conditions are in addition to and not in derogation of the terms and

conditions applicable to the account and also issuance and use of Debit Card. We authorize SIB to disclose, from time to time, any information relating to the Debit Card(s), (including any

default in payments) to any other card issuer, credit bureau, financial institution, any parent/ subsidiary, affiliate, Co-brand partner and associate of SIB and to third parties engaged by

SIB for purpose such as marketing of services, proper operation of Debit Card account and other administrative services. To inform The South Indian Bank Ltd, 15days in advance in case

the authority given to any of the authorized signatories named herein needs to be revoked and that The South Indian bank ltd will not be held liable on our failure to comply with the

aforementioned term. To authorise the South Indian bank Ltd to mail/courier the Debit Card and other items enabling access such as PIN, Passwords, User ID etc.to the attention of the

person authorised as above at the mailing address record with The South Indian bank Ltd.

(F) Host to Host Banking(Hi Hi banking)/ e-Cheque facility

These are the authorized signatories/users who are permitted by the Company Board Resolution/Joint letter by Partners, To View/ Submit All Financial/No

Financial Requests on All the Accounts Belonging to the Corporate/ Corporation/Firm/ Trust/Society/ Association)

Corporate User Details for Hi- Hi Banking/ e-Cheque facility [Access all Accounts: Yes / No ]

SL No

Name of user

Preferred User ID

Account number

Tally e-Payment

required(Yes/No)

Access Option(M/V/A)

M = Maker (Entry level user- File Upload/ Print Cheque) V= Verification User (Verification of all transactions entered by the Maker/ Entry User) Approval

Authorises = Transaction User for Online transfer/scheduled transfer of funds to own account and third party account within the Bank. Online transfer of Funds

from linked account.

Approval Limit Details for e-Cheque facility [Access all Accounts: Yes / No ]

Name of the user

Individual Login ID

Approver limit(Rs.)

Account number

In case of more than one approval

From (Rs.)

To (Rs.)

1. Maker is the individual user initiating the fund transfer request / uploading the cheque batch to be printed.

2. Approver is the person who authorizes the fund transfer request keyed in by the initiator.

3. Maker and approver cannot be the same individual.

4. Any fund transfer request necessarily will involve Maker and Approver. Verifying User can be included or omitted as per requirement.

5. In e- cheque, Maker and Verifier can be the same person.

The Bank shall also not be responsible for maintenance of physical cheque inventory that is handed over to the customers for utilization in e-Cheque application due to

cases such as mishandling, duplication of fraud etc.

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

(G) API Banking

Products Required: ________________________________________________________________________________________________

Public IP Address of Customer: ________________________________________. Mac Address: __________________________________

Name of ERP/Web Hosting Service: _____________________________ Mail id: _______________________________________________

Contact Person Name: _________________________________________________Mobile Number: ______________________________

Sl NO

A/C Name

A/C No

CIF ID

IFSC

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

API Banking

https://www.southindianbank.com/UserFiles/file/TandC_API_Banking_Facility.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by reference. I/We hereby

confirm that the mode of operation in the accounts will not be applied/applicable if API integration facility is implemented and I/We shall be solely responsible for all the transactions initiated

through the platform. In no event shall the bank be liable for any loss, penalty or liability, etc. arising from use of the Facility/Integration

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

Hi Hi Banking

https://www.southindianbank.com/UserFiles/file/TandC_Host_to_Host_Banking.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by reference.

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

Corporate Debit Card

https://www.southindianbank.com/userfiles/file/tandc_corporate_debit_card_remittance_card.pdf

Which have been read and understood by Me/Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by reference.

Daily Fund Transfer limit Required for NEFT/RTGS/IMPS (Rs. in Lakhs) Default limit:Rs.5 lakhs

Sender Code

Limit Requested

*Branch Recommendation for limit enhancement to be separately taken

(H) UPI POS QR / POS

Address at which UPI-POS terminal is to be

installed, if different from the Official address:

Contact Person name:

Mobile Number:

Mail ID:

Preferred UPI Virtual ID :

*(Bank will issue only VPA. customer needs to use their own

mobile device for installing the application) If multiple virtual

address is requested, the table given below may be used for

specifying the Addresses at which the UPI-POS application are

to be used, and the contact details (if different for different

locations)

Merchant Type

Stand Alone

Chain store

Company showroom

Distributor

Other (Please specify)_____________________

Expected Turnover of

business through the

UPI POS/POS terminal

Rs.____________/- per

QR/terminal per month

Premises

Owned/Leased

Stand Alone

shop/Shopping

Complex

Sales

details:

 Annual sales turnover: INR ……



% of sales through cards: ……..%



Average card transaction size: INR ………



Daily average no. of card transactions: ……….. transactions

Merchant Category Code

Merchant genre

Offline

Online

Merchant Type

Small [Turnover up to 20 lakhs]

Large [Turnover more than 20 lakhs]

Type of Business

Computer Hardware/Drug Store/ Electrical/ Electronics/ Fuel/Hospital/Hotel/Jewellery/Restaurant/Stationery/Super market/Textiles/Tour

Operator/Others (Please specify)

Business Hours

_____am/pm to _____pm/am

FIRC Requirement

Yes/No (if Yes frequency will be monthly)

Schedule 1: Merchant Establishment Locations where terminal/s is to be installed POS/Sound Box

Wired(PSTN)

Android

Pine labs Android

GPRS

GPRS(paperless model)

Sound Box

Address

No. of terminals

Wired (PSTN) or Wireless (GPRS/Android)

or Pinelabs Android

(√ Tick mark the product applying)

Schedule 2: Applicable Discount Rates (POS/Sound Box)

As per the Merchant Survey Form submitted by the Merchant, the expected minimum transaction amount per terminal is Rs_________

(Rupees_____________________________ ______________________________ only) per month and thereby the Merchant Discount Rate (MDR) is fixed

as mentioned below for an initial period of Three (3) Months. This may be reviewed every month as per the MDR floor limits Schedule.

MDR for transactions originating from domestic debit cards <Rs. 2000

MDR for transactions originating from domestic debit cards > Rs. 2000

MDR for transactions originating from domestic standard credit cards, irrespective of amount of transactions

MDR for transactions originating from domestic premium credit cards, irrespective of amount of transactions

MDR for transactions originating from domestic super premium credit cards, irrespective of amount of transactions

MDR for transactions originating from international credit cards and international debit cards, irrespective of amount of transactions

*If Corporate, Business Credit Cards/ Diners Club Cards are used in the terminal, then MDR will be collected at 2.50% / 3.00% without notice.

*If any transaction is converted as EMI, an additional 0.50% or 1.50% is applied over and above the MDR based on the card type.

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

POS

https://www.southindianbank.com/userfiles/file/tandc_pos.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been

incorporated herein by reference.

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

Monthly commitment charges at Rs._______/- exclusive of GST per terminal if the monthly transaction volume is less than

 Rs.25,000 for customers of rural branches

 Rs.50,000 for customers of semi-urban branches

 Rs.1.00 lac for customers of urban 7 metro branches

No monthly commitment charge for those months in which average balance of Rs 1 lac/Rs 2 lacs in CD/SB account per terminal is maintained i.e. Rs 1 lac/Rs 2 lacs

in CD/SB for 1 terminal and Rs 2lacs/Rs 4 lacs in CD/SB for 2 terminals and so on. Whether South Indian bank Dynamic Currency conversion services required for

applicable device models: (YES/NO) The schedule A is applicable, if Dynamic Currency Conversion (DCC) is enabled. The Schedule B is applicable, if Pinelabs device

is installed

Schedule 3: Applicable Recurring/One Time Charges POS/Sound Box

One time installation/Licence fee INR…………………per terminal

Monthly rental Charges: INR………………..per Android (wireless-with paper) terminal

Monthly rental Charges: INR………………..per GPRS (wireless-with paper) terminal

Monthly rental Charges: INR………………..per GPRS (wireless-without paper) terminal

Monthly rental Charges: INR………………..per PSTN (wired) terminal

Monthly rental Charges: INR………………..per Sound Box

Above monthly recurring charges may be discounted based on the applicable Device Model & Average Monthly balance maintained in the POS linked account.

I/We further declare that I/We have read and agree to be bound by the terms and conditions available at

UPI POS QR

https://www.southindianbank.com/userfiles/file/tandc_sib_upi_pos_qr.pdf

which have been read and understood by Me/ Us and shall be deemed to be part and parcel of this Application and are deemed to have been incorporated herein by reference.

UPI POS

POS

(√ Tick mark the product applying)

a) Merchant Website URL___________________________________________, Return URL and Referrer Domain ______________________________________

b) URL’s to be Whitelisted 1. ___________________________________________________ 2. _____________________________________________________

c) Testing URL (If different from production) ____________________________________________

d) Login Credentials to the website to access payment Page: ________________________________e) Purpose of PG___________________________________

f) Web Compliance completed: Yes/ No (Please select as Yes if all the applicable polices are updated in website as per Annexure A Point No. 1)

g) Mobile number 1. 2. (Alternate Number) *

h) E-mail ID 1.____________________________________________________ 2.* _____________________________________________________

* Mobile Number shared will be used for All Portal Logins like PG. FEEBOOK /e-academia Admin Portals. Alternate Mobile number will be used if primary mobile number exists in system

Merchant type: Small (Turnover up to Rs 20.00 lakhs) Large(Turnover above Rs 20.00 lakhs)

i) Fee Bearer Model: 1. MSF (Will be borne by Merchant) 2. Convenience FEE (Will be passed to end Customer)

(For Debit Card and UPI MSF Model is only applicable as per RBI)

J) Application Development: Customer Third party Others, Please specify________________________

k) Interface Language: PHP ASP ASPX JAVA Others, Please specify______________________________

l) Split Payments: Yes No Business category code*(as per Annexure)___________ Business Sub Category Code*(As per Annex)___________

Sl NO

A/C Name

A/C No

IFSC

PRODUCT CODE

m) Contact details of webhosting services and developer:

Name of ERP/Web Hosting Service: _________________________________________ URL: _____________________________________

Contact Person Name: _______________________Mobile Number: _______________. Mail id: ___________________________________

n) Expected transaction numbers and other payment Projections (The transaction limit will be set in PG MID Level for FRM Check)

Merchant Discount Rate (MDR-PG)

MDR

FEE Bearer Model

SCHEME

MSF/Convenience

/Subvention

Debit Card <2000

MSF

Debit Card> 2000

MSF

Debit Card Rupay

Credit Card & Prepaid

Cards

Net Banking

International Cards

Wallets

UPI

Others

Merchant FEES (PG)

Merchant Fees

IPG

One time Setup Fee / Integration Fee

SPLIT Payment/Route Charges

Commitment Charges

Monthly Service Fee/Rent

Per Transaction FEE)

Others (Please specify

Particulars

Value

Remarks

Daily Transaction Count

Numbers

Daily Transaction Amount

Amount

Per Transaction Limit (Minimum)

Amount

Per Transaction Limit (Maximum)

Amount

Average Ticket Size*

Amount

Monthly Volume

Amount

* Total Volume/Number of Transactions

Products / Integration Type:

ERP/Merchant App

Feebook

e-Academia

Payment Links

Others: (Please specify)__________________

I/We would like to avail The South Indian Bank Ltd's Virtual Account Number (VAN) services and confirm that the information given by me/us is true and complete

and forms the basis for enrollment for this service. I/We understand that the remittances made through the Virtual Account Number will be automatically credited

to our above mentioned Account Number. I/We undertake to provide additional data, if any called for by the bank, to create the Virtual Account Code. I/We have

understood fully the working of the Virtual Account Number system and I understand that the Bank is not / will not be responsible for any wrong codes used by

our clients for remittances resulting in any delay / rejection / wrong credit of RTGS / NEFT inward remittances. I/We further declare that I/We have read and

agree to be bound by the terms and conditions of VAN services, as amended from time to time. If at any stage the Bank comes to know that the information

provided herein is incorrect and/or misleading, the Bank reserves the right to terminate the service. I/We authorize the Bank to verify my/our credentials or make

any references required in respect of enrollment for VAN service. I/We understand that the Bank may from time to time give any credit and other information

about me/us, including information on this form, to or receive such information from any credit bureau, reporting agency, person with whom I/We may have or

propose to have financial dealings. I/We authorize you to credit/debit our Account with The South Indian Bank Ltd. with the transaction amounts. I/We confirm

that the signatory (ies) of this application has/have the full legal authority to sign this form on behalf of the Account Holder. I/We understand that the Bank

reserves the right to reject the application without assigning any reason whatsoever.

Virtual Account Number (VAN)

(I) Internet payment gateway/Feebook/e-Academia/VAN

Vendor: Worldline Razorpay

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

FIRC requirement:

Sales details : Annual sales turnover: ______________INR | % of sales through cards:_______% | Average card transaction size: INR…….

Daily average no. of card transactions: …………………….

SIB has entered into agreements with the

Facility Providers

(defined in General Terms & Conditions) to provide Services to the Merchant as per the terms as below

mentioned and as provided in

https://www.southindianbank.com/UserFiles/file/TandC_Internet_Payment_Gateway.pdf

which forms part and parcel of this agreement.

The Parties hereto is/are and shall also be bound by the General Terms and Conditions available at

https://www.southindianbank.com/UserFiles/file/TandC_Internet_Payment_Gateway.pdf

which have been read and understood by the Parties hereto and shall be

deemed to be part and parcel of this Agreement and are deemed to have been incorporated herein by reference. For evidence purposes in any court of law or arbitration

or before any authority, any paper printouts produced by the Bank from its electronic records shall be final and binding on the Merchant and the Merchant hereby

waives any objection it may have for the same being produced by the Bank as proof and in such evidence.

*Attach necessary vendor documents along with this application form.

DECLARATION

We affirm, confirm and undertake that, we have read and understood the “Terms and Conditions” for usage of the Digital Products mentioned in the Features Required of The South

Indian Bank Ltd.

(hereinafter referred to as “SIB”) and We are aware of the nature of services offered by SIB through

Digital Products mentioned in the Features Required

and charges

applicable, as set forth in SIB’s Website/Agreement/Application Form and We agree to adhere to all the terms & conditions of opening/applying/maintaining/operating (as applicable)

for usage of Digital Products mentioned in the Features Required of SIB as may be in force from time to time and the same may be amended from time to time. I/We agree that the

facilities offered through SIB may change from time to time at

the discretion of the bank. We further authorize SIB to debit our Account(s) towards any charges for Digital Products

mentioned in the Features Required. I/We agree to be bound by the said Terms &

Conditions.

We declare that all the particulars and information given in this application form (and all documents referred or provided therewith) are true, correct, complete and

up-to-date in all

respects and we have not withheld any information. We understand that certain particulars given by us are required by the ope rational guidelines governing

banking companies. We agree

and undertake to provide any further information that SIB may require.

We agree and understand that SIB reserve the right to reject any application or block/withdraw the facilities offered through the Digital Products mentioned in the Features Required

without assigning any reason. We agree and understand that SIB reserve the right to retain the application forms, and the documents provided therewith,

including photographs,

and will not return the same to us.

We authorize SIB or their agents to make references and enquiries which SIB or its agents consider necessary in respect of or in relation to information in this

application/further

applications. We hereby agree and authorize SIB or their agents to exchange, share or part with all the information, data or documents relating to my/our

application to other Banks/Financial

Institutions/Credit Information Bureaus/Agencies/Statutory Bodies/such other persons SIB or its agents may deem necessary or appropriate as may be required for use or processing

of the said information/data by such person/s or furnishing of the processed information/data/ products thereof to other Banks/Financial Institution/Credit providers/users registered

with such persons and shall not hold SIB or its agents liable for use of this information.

I/We confirm that the mandate from the competent authority has been obtained for the corporate user(s) for operating our accounts and transaction through Mobile

Banking services of SIB. The copy of the Board resolution/Letter of Mandate on the Letter Head is enclosed.

ARTICLE 1

DEFINITIONS

In this Application Form, unless the context otherwise requires, the terms as defined in the

General Terms and Conditions and the following terms shall have the following meanings:–

1.1. “Affiliate” means:

(a) With reference to individual any relative of such individual or any partnership firm where such

individual or relative of the individual is a partner or any company where the individual or his relative

is a director/ in control of the company;

(b) With reference to a company a person that directly, or indirectly through one or more

intermediaries, controls, is controlled by, or is under common control with, such company;

which such partner is a director or member having 30% or more ownership of the Company or any

relative of his partner;

(f) With reference to an Association of Persons, all the persons belonging to the Association of

Persons.

1.2. “Terms and Conditions” includes this Terms and Conditions together with all Schedules and

Annexure/s annexed hereto, all amendments to this Terms and Conditions, and letters issued by the

Bank to the Corporate.

1.3. “Authorized Signatory” shall mean the Corporate or any person duly authorized by the Corporate

to perform any act on behalf of the Corporate under this Terms and Conditions.

1.4.“Bank Holiday” means Second and Fourth Saturday, of the month, Sunday or Public Holiday as

declared under the Negotiable Instruments Act, 1881 even though the Bank or any of its branches is

open on that day.

1.5.“Intellectual Property Rights” shall mean all or any intellectual property rights existing as of the

Commencement Date or at any time thereafter, including in copyrights, trademarks, trade names,

domain names, designs, patents, confidential information, avatars or animated figures, slogans,

taglines, trade secrets, works of authorship including without limitation, all copyrights, copyright

registrations, copyrightable works and all other corresponding rights, databases, design including

(but not limited to) design, color scheme, icons, avatars, animated figures, any material in writing or

in source or object code form (including but not limited to the operational manual), all internet

domain names and world wide web (www) URLs and internet addresses, literature (including any

tag lines or slogans), technical data, processes and techniques, research and development information

(including all research and development data, experimental, plans and pipeline product(s),

information) and other documentation, and other proprietary documentation and information of every

kind, application program interface(s), applications for and rights to apply for any of the foregoing,

application priority rights, and any other rights in any invention, discovery or process, as well as any

and all renewals and extensions of any of the foregoing subsisting in any part of the world, whether

registered or not.

1.6. “Law” shall include all statutes, enactments, acts of legislature, laws, ordinances, rules, bye-

laws, regulations, notifications, guidelines, policies, directions, directives and orders of any

Government, statutory authority, court, tribunal, board or recognized stock exchange.

1.7. “Product Specific(s) means, as the context may permit or require, any or each of the Annexure/s

hereto which contain additional terms and conditions in relation to specific Digital Products/ services.

1.8. “RBI” means Reserve Bank of India.

1.9. “Schedule(s)” shall mean the Schedule(s) annexed to this Terms and Conditions / product or

service annexures. (Whether numbered or otherwise).

1.10. “Confidential Information” means confidential information concerning the technology,

business or activities of either Party or any other information which by its nature is confidential or

which is so specified including, without limitation,

a. Technical information including details of research projects and plans, results and data from

trials, and the skills, experience and qualifications of individuals working for either Party

b. Commercial information, including the terms of commercial agreements (including this Terms

and Conditions and the existence of such Terms and Conditions), the identity of customers, suppliers

and collaborative partners, and buying and selling policies and procedures.

c. Strategic and financial information including business plans, board decisions, past and current

projects and proposals, and unpublished accounts and

d. Third party information including confidential information relating to any group company and

information received in confidence from a third party, including information provided by

collaborative partners.

e. Systems and network device details including (but not limited to) platforms configurations

passwords and security systems.

f. Trade secrets

g. Intellectual property of any kind, computer programs, know-how, formulas

h. information which if disclosed might reasonably be expected to cause disadvantage or loss

to a Merchant/ Corporate or bank, and its customers or agents.

i. Customer data.

1.11 .Interpretation

The recitals contained in this Terms and Conditions and Schedules annexed hereto shall form an

integral part of this Terms and Conditions.

The singular shall include the plural and vice versa.

Consent, permission, approval or no-objection (by whatever name called) of the Bank shall mean

prior written consent of the Bank unless specifically agreed to otherwise by the Bank and so

communicated to the Corporate.

All clause headings in this Terms and Conditions have been inserted for convenience of reference

only and shall not affect the interpretation of the provisions of this Terms and Conditions.

ARTICLE 2

COVENANTS OF THE CORPORATE

2.1 The Corporate hereby agrees and covenants as under:

The Corporate shall manage its finances in a sound and prudent manner and shall not impair its

ability to perform this Terms and Conditions.

2.2. Any change in the name or trade name of the Corporate shall be duly intimated to the Bank

and shall get the same updated in Bank’s records. Any change in authorized signatories shall also

be intimated to the Bank and shall get the same updated in bank’s records.

2.3. The Corporate shall conduct its business operations in compliance with all applicable laws and

shall pay all taxes statutory / regulatory / otherwise other obligations when due.

2.4. The Corporate agrees and undertakes to make all payment due under the Terms and Conditions

on their respective due dates.

2.5. The Corporate shall, at all times, maintain and respect confidentiality of all/ any matters relating

to the Services, the information and this Terms and Conditions , unless required under Applicable

Law. If the information to be furnished to any authorities under Applicable Law, the Company shall

give intimation to the Bank.

ARTICLE 3

OTHER CONDITIONS

3.1. Both the parties agree to have transactions on a 24x7 pattern for SIB account transfer and other

Bank transfer in available time window. And with adequate notice, down time will be permitted for

maintenance.

3.2. Both the parties agree to provide sufficient downtime for any scheduled maintenance/ regular

backup of the system.

3.3. Any unforeseen and un-expected issues at Bank's end will be resolved by the Bank at the

earliest. Any technical issues after business hours and holidays will be resolved on the next working

day.

3.4. Taxes, duties, costs and expenses

All taxes, duties and levies as to be borne by the Corporate.

All charges / fees and any amounts payable under these facilities by the Corporate to the Bank as

mentioned herein do not include any applicable taxes, levies including service tax etc and all such

impositions shall be borne by the Customer additionally.

ARTICLE 4

MISCELLANEOUS

4.1. SCHEDULES

The Schedules and Annexures annexed to this Application form shall be an integral part of this

Terms and Conditions and shall be read in conjunction with the terms and conditions contained

herein.

4.2. Bank shall raise the invoices for the Digital products/ services provided to the Merchant in this

Application form. Merchant agrees to pay the invoice amount as mentioned in Application Form.

4.3. NOTICES

All notices and other communications in respect of this Terms and Conditions shall be given in

writing in English by registered mail postage prepaid, to the Merchant/ Corporate entitled thereto

at its address set forth below, or such other address as it shall hereafter designate for this purpose:

In the case of a notice to Service Provider at:

(Address with name of the Contact person)

Email Id:

Terms & Conditions

Authorised Signatories name and Designation:

Seal And Signature of Authorised signatories

For Office Use

Signature/s and Contact detail/s of Authorized Signatories/Users given in application are Valid/Verified. Account Mode of

Operation in Partnership deed/ Trust deed/ Articles of association, etc. verified

and no contradictions found in the Resolution/Mandate submitted with this application form. I/We hereby confirm that the above account is one in which full formalities relating to KYC and AML

guidelines are complied with and there is no adverse comment about the account in KYC audit and all accounts mentioned above are operated by the same Authorized Signatory (ies), Any change

in mode of operation / Authorized Signatory (ies) will be intimated to the HO with proper documents in time.

I have personally visited the premises at which the digital facilities are proposed to

be installed and have found them satisfactory. The merchant premises have the potential appearance to attract card holders and appear to be capable of the projected business through POS

terminals/UPI POS. Local enquires have not revealed any adverse feature pertaining to the reputation of the merchant. I have adhered to /will adhere to all the instructions and guidelines

mentioned in the Bank’s POS merchant Acquiring Policy.

Branch Head Name, PPC

Branch Head Signature with Seal

Branch name:

Region:

Cluster:

4.4. FEES AND COSTS

4.4.1 The Merchant/ Corporate shall bear and pay cost, charges, taxes as per applicable State rules.

4.5. CONFIDENTIAL INFORMATION AND INTELLECTUAL PROPERTY

4.5.1. All software, program code, intellectual property, any other hardware or software or

information security token, username, password, information technology component etc provided

by the Bank will be sole property of the Bank and the Corporate will not have any right over it

except for use with permission of the Bank.

4.5.2. All information, data, procedures, documents, protocols etc exchanged between the Bank

and the Corporate should not be divulged, passed on, given or handed over to a third-party without

mutual consent.

4.5.3. The Corporate hereby represents that it has implemented technical and organizational

security measures of such standard as prescribed under any applicable laws, regulations, rules etc

in force, to protect the Confidential Information, if any shared by the Bank under this Terms and

Conditions. The Corporate shall protect the confidential information from accidental or unlawful

destruction or accidental loss, alteration, unauthorized disclosure or access and against all other

unlawful forms of Processing.

4.5.4. Upon the request of Bank or upon termination or expiry of this Terms and Conditions,

the Corporate shall promptly (a) return to the Bank or, if so directed by the Bank, destroy all tangible

embodiments of the Confidential Information (in every form and medium), (b) permanently erase

all electronic files containing or summarizing any Confidential Information, and (c) certify in

writing, the compliance of the foregoing obligations.

Any hardware device, token, equipment or item given by the Bank to the Corporate is sole property

of the Bank and is returnable to the Bank upon demand or if the Terms and Conditions or

arrangement between the Bank and the Corporate is terminated for any reason. If there are costs

associated with these items it has to be compensated to the Bank by the Corporate on mutually

agreeable basis. Any loss of hardware token will be compensated by the Corporate to the Bank as

per demand of the Bank.

4.5.5 INTELLECTUAL PROPERTY

Merchant/ Corporate recognizes and acknowledges the exclusive rights, title and proprietary interest

in the intellectual property of the Bank and ownership of the various respective trademarks, service

marks, logos and/or any other intellectual property of the Bank and shall not claim any rights, title

or interest in them. Nothing in this Terms and Conditions shall be deemed in any way to constitute

a transfer or assignment of any intellectual property of the Bank to Merchant/ Corporate.

Merchants/Corporates agree not to use the Bank’s name, trademarks, service marks, logos or any

other intellectual property assets in any manner whatsoever, except to such limited extent as may

be specifically agreed to and in the manner so authorized by the Bank in writing.

4.6. ADDITIONAL LIABILITY TO THE ACCOUNT OF THE CORPORATE

Any additional liability to the Bank on any account whatsoever, including any additional statutory

levies by way of taxes, stamp duties etc. including penalties, fines etc. thereof, which the Bank

shall be liable to pay on account of the Facilities shall be charged to the account of the Corporate.

4.7. INDEMNITY

a. The Merchant shall indemnify and keep harmless and indemnified SIB, its affiliates, subsidiaries,

successors, assigns for any claims, demands, actions, suits, proceedings, liabilities, losses, expenses,

costs, penalty, legal fees or damages of any kind, including attorney's fees and costs of litigation,

arising from claims of a third party (including claims, assertions and investigations of a

governmental agency, NPCI/ regulators), which claims arise in whole or part from, and/ or asserted

against the Bank on account of:

1. Any acts or commissions or omissions by the Merchant in connection with the sale of Products/

Services (by the Merchant) and/or providing the services;

2. Any act or commission or omission on the part of Merchant in the performance of terms and

conditions.

3. the negligence or wilful misconduct of Merchant or its employees or agents;

4. a breach of an obligation of Merchant to SIB under these terms; or

5. Any loss, penalty or liability, etc. arising to SIB from the Merchant's use of the Facility.

6. Any disputes raised by the customer or authorizing bank or third party on products or services or

transactions and/or and any litigation, suit or complaint filed for any reason whatsoever.

7. Use/disclosure of Customer’s details/information by the Merchant, in respect of any transaction

initiated/authorized by the Customer.

8. Bank allowing Digital banking facility like online bill payment/E-commerce to be executed and

completed by single user even in accounts which are under mandate of joint operation.

9. Unauthorized transaction carried out through Digital Banking facility connected or integrated with

software solutions /computer system of customer.

10. Unauthorised use of credentials (user id &password) shared to the registered Email ID/ mobile

number of the authorized signatory/ user/ customer for the usage of digital banking facility.

SIB will be entitled to have full conduct of all proceedings and negotiations relating to any such claim

and in its discretion to accept, dispute, compromise or otherwise deal with the same and shall be under

no liability in respect thereof to the Merchant and the Merchant will provide any assistance in

connection with any such claim that the Bank may require. Notwithstanding whatever is mentioned

herein the merchant agrees that pursuant to any disputes or claim if SIB is made to refund the amount

being the transaction effected by the merchant and the customer, SIB shall, at its sole discretion, have

the authority and be entitled to debit from Merchant Account and or claim the said amount from the

merchant pending any disputes. In such an event the merchant

shall forthwith pay the amount without any dispute and/or demur.

b. Merchant/ Corporate agrees to defend, indemnify, and save harmless the bank and its officers and

directors, employees, agents, and representatives from any and against all losses, claims, costs,

liabilities, or expenses incurred, whether based in claims of tort or contract (including court costs

and attorney fees) or sustained by the latter due to the formers’ negligence, fraud, gross

misrepresentation, or breach of confidentiality.

b. This indemnity provision shall survive the termination of the service provided by bank

c. Notwithstanding anything contained herein, Bank shall not, in any event, regardless of the form of

claim, be liable for any indirect, special, punitive, speculative, exemplary, consequential or

incidental damages (including, without limitation, loss of revenue, profits, business), irrespective

of whether it had an advance notice of the possibility of any such damages under this Terms and

Conditions.

d. It shall be the sole responsibility of the Corporate to ensure that all user name and passwords (user

credentials) as may be shared by the bank are kept confidential and not revealed/ disclosed to any

third party including any person claiming to represent the Bank, or its agents and shall take all

possible care to prevent discovery of the user name or password by any person. Such transmission

methods involve the risk of possible unauthorized alteration of data, unauthorized usage therefore

for whatever purposes and/ or virus attacks and are susceptible to a number of frauds, misuse,

hacking, malicious, destructive or corrupting code, programme or macro which could affect the

online facility for such utilization. This could result in delays in the processing of such requests and

the bank shall not be liable for the same. The Corporate shall exempt the bank from any and all

responsibility/ liability of such misuse or virus attacks/ transmission to the Corporate’s system and

shall not hold the bank responsible / liable therefor. In no event shall the bank be liable for any

Losses due to loss or improper or unauthorized use of the passwords, login information, data,

onetime passwords etc. on the online platform and the Corporate shall be solely responsible for the

same.

4.8. GOVERNING TERMS AND CONDITIONS

The Corporate declares and confirms that the Products/ services provided to the Corporate under this

Application form shall be governed by the terms and conditions as set out herein. . The Terms and

Conditions thereof shall be deemed to form part of this Application Form and shall be read as if

they are specifically incorporated herein and to the extent of any inconsistency or repugnancy, the

contents of this Terms and Conditions shall prevail. For all intents and purposes. The Merchant/

Corporate confirms having accessed the specific Terms and Conditions and/ or having

downloaded/received a copy of the Terms and Conditions and confirms having read in full and

understood the Terms and Conditions of such specific services offered by the Bank. The Merchant

/ Corporate specifically agrees to the General Terms and Conditions set out therein, as is/are

applicable to the facility/ies granted/ being granted to the Merchant/ Corporate.

4.9. TERM OF THE AGREEMENT

The Bank may at any time terminate the services by serving notice to the Merchant/ Corporate, if the

Merchant/ Corporate commits a breach of this Terms and Conditions or if it is an inactive as per

Banks evaluating criteria. The Bank may suspend or cancel the facility granted to the Corporate, if

at any time continuance of such facility becomes unlawful or contrary to the instructions or

directives issued by the Reserve Bank of India or Government of India or it’s agency subject to

notifying Corporate with the same. In such an event the Bank shall not be under any obligation to

substantiate its judgment nor shall the Bank be under any obligation to indemnify the Corporate

from any damages, loss or consequences whatsoever which may arise as a result of the Bank’s

decision to suspend or hold in abeyance the facility granted by the Bank.

4.10. RIGHT TO AUDIT

The Corporate shall allow the Bank to periodically audit, with reasonable prior notice, and conduct

system testing to ensure adherences to the guidelines, notifications, circulars, master directions,

etc. issued by the RBI in relation to the Digital Products/ Services provided to the Merchant /

Corporate as requested in this application , in accordance with scope mutually agreed between the

Parties.

4.11. GOVERNING LAW & JURISDICTION:

I. In the event of any dispute arising out of or in connection with this application and its Terms and

Conditions, the Parties will attempt in good faith to resolve such dispute through negotiations

between them. Where the Parties are unable to resolve a dispute by means of negotiation, the

Parties hereby agree to refer such dispute to Arbitration conducted in accordance with the

Arbitration and Conciliation Act, 1996 (as amended from time to time). Such disputes will be

resolved by an arbitrator mutually appointed by both the Parties.

II. This Terms and Conditions shall be governed by and construed in accordance with the laws of

India and shall be subject to the exclusive jurisdiction of the Courts in Thrissur.

III. The General Terms and Conditions for each digital product/ services are provided in Application

form under the respective product heads, which have been read and understood by the

Merchants/Corporates hereto and shall be deemed to be part and parcel of this Terms and

Conditions and are deemed to have been incorporated herein by reference. For evidence purposes

in any court of law or arbitration or before any authority, any paper printouts produced by the

Bank from its electronic records shall be final and binding on the Merchant/ Corporate and the

Merchant/ Corporate hereby waives any objection it may have for the same being produced by the

Bank as proof and in such evidence. The Merchant hereby agrees to be bound by the terms and

conditions of the digital product/services opted by him/them. .

INTENDING TO BE BOUND the customer. The Merchant/Corporate have signed this Terms

and Conditions, by their authorized representatives. I/We accept the above terms and conditions.

Authorised Signatories name and Designation

Seal And Signature of Authorised signatories

Specimen of Board Resolution for Corporate Customer

(To be obtained in the letter head of PAN name of Limited Companies, Trusts, LLP and other corporate entities)

“CERTIFIED TRUE COPY OF THE RESOLUTION PASSED AT THE MEETING OF THE BOARD

OF DIRECTORS/GOVERNING BODY/EXECUTIVE COMMITTEE/

OF (COMPANY/LLP/ASSOCIATION/TRUST/SOCIETY) HELD AT THE REGISTERED OFFICE OF THE

/COMPANY/LLP/ASSOCIATION/TRUST/SOCIETY/ AT (ADDRESS) ON (DATE) AT (TIME)”

Extracts of minutes of the Board of trustees/Members of the Managing Council/ directors of the (Name of the Parent

authority) held at address dated

Account opening/ operation and Digital facility activation

Resolved that Savings/Current/Over draft/fixed deposit) account to be opened / operated in the name of the: …(Institution

/Trust B/Trust C) and to avail or to be availed in the future the offline and online digital products and services of The South

Indian Bank Ltd at their various branches, and the company/trust/society/association do accept such terms, regulations,

conditions, stipulations laid down by The South Indian Bank Ltd. for this purpose.

Resolved that following person is/are authorized to convey to The South Indian Bank Ltd acceptance on behalf of the

Company/LLP/Association/Trust/Society of the terms and conditions contained in the application form or on the website and

agree to such changes and modifications in the said terms and conditions as may be suggested by the bank or, nominate,

substitute, revoke and vary mandate etc. from time to time and to execute such deeds, documents and other writings as may

be necessary or required for this purpose. Authorized signatories be and are hereby severally authorized to accept such

modifications therein as may be suggested by The South Indian Bank Ltd.

Table 1

Name of the signatories signing the application

form and accept terms and conditions.

Designation

Signature

Further resolved that The South Indian Bank Ltd. be instructed to honour all cheques, promissory notes and other instruments

drawn by and all bills accepted on behalf of the Company/trust/society/association and the amount of all cheques, notes, bills,

other negotiable instruments, orders or receipt provided, they are endorsed/signed by below said person/s on behalf of the

trust/society/association and such signature shall be sufficient authority to bind the company/trust/society/association in

all such transactions between The South Indian Bank Ltd. and the company/trust/society/association including those

specifically referred to herein.

Resolved further that the below authorized signatories in Table 2 are authorized to operate on behalf of the

Company/trust/society/association‘s through the digital products and services mentioned in table2 in the

Company/trust/society/association‘s accounts opened or to be opened with South Indian Bank and/or continually operate the

account(s) even when overdrawn, as per the authority to be given in this regard.

Signature/s, Name, Designation of Authorized Signatory (ies) as per by law/ Trust deed/AOA with Seal

Please use “For” seal

Resolved further that the person/s mentioned in Table2 is/are authorized to operate Digital products and services such as “Corporate

SIBerNet/Corporate Mirror Plus/Hi Hi Banking/e-Cheque facility/API Banking/Corporate Debit Card/Prepaid Card” services with prescribed

operational right specified in the board resolution, application form or on agreement, to receive SMS, Email alerts, view accounts/s,

transact, financial and non financial transactions on behalf of the Company/trust/society/association‘s.

Resolved further that, the company/Firm/LLP/Trust/Association/Society does agree to hold South Indian Bank harmless and their interest

protected on account of it executing such instructions by the authorized signatories.

Resolved that The South Indian Bank Ltd may debit from the primary account stated by the authorized signatories for service charge

applicable for the facilities mentioned in Table 2 from time to time.

Resolved further that the bank shall not be responsible for any failure or malfunction of digital products and services, due to the

circumstances beyond its control. The bank shall not be responsible for any dispute consequential or indirect, loss or damage arising from

or related to the use of Digital signature certificate (DSC), User ID, password, PIN, OTP of digital products and services. The

company/Firm/LLP/Trust/Association/Society shall be solely responsible for all the transactions affected by the use of User ID and Password

of digital products and services. We the company/Firm/LLP/Trust/Association/Society shall indemnify the bank for any unauthorized use

of User ID and Password, DSC.

Further, Resolved that in case of any change in the above authorized signatories through a valid Resolution, such newly constituted

authorized signatories are severally authorized to accept on behalf of the Company/LLP/Trust/Association/Society of the terms and

conditions governing the digital products and services and agree to such changes and modifications in the said terms and conditions as may

be suggested by SIB Ltd. or, nominate, substitute, revoke and vary mandate etc. from time to time and to execute such deeds, applications,

documents and other writings as may be necessary or required for continued access to digital products and services.

Resolved further that Chairman of the board/ Secretary of the company/ Designated partner in case of LLP be and hereby authorized to

furnish a copy of the resolution certified true to South Indian Bank.

(Optional Part for online bill payment/e-commerce transactions in case of joint accounts – For Corporate SIBerNet only)

Resolved further that, authorized signatory, Shri. is ________________________________authorized to operate and make payment

through payment gateway (Shopping mall payments, Online Bill payments / E-commerce) though Corporate SIBerNet facility of SIB Ltd. and

is the only person authorized to initiate and authorize Shopping mall payment through SIBerNet.

(Optional Part for issuing User ID to staff who is not an Authorized Signatory of bank account)

Resolved further that the below mentioned KYC complied staff of the company/LLP/Association/Trust/Society Shri.

_________________________________, Employee number____________ is authorized to view, operate and initiate all transactions in all

account though digital products and services of South Indian bank. However, facilities such as transaction approval, cheque book request,

DD request, cheque approval facility and Message center facility shall be restricted.

(Optional Part for issuing Corporate Debit Card)

Resolved further that the below mentioned Authorised Signatory of the company/LLP/Association/Trust/Society Shri.

______________________________________, is authorized to operate the Debit Card Facility offered in the account including causing a

debit balance in the account No- _________________________ with The South Indian Bank ltd, branch_________________________.

(Optional Part for issuing User ID to company staffs who is not an Authorised Signatory of bank account in Hi Hi banking)

Resolved further that the below mentioned staff of the company Shri. ....................................................................................... , Employee

number....................... is authorized to view, operate and initiate all transactions in all account though Hi-Hi Banking/ e-Cheque facility of

South Indian Bank and is KYC complied. However, facilities such as transaction approval, cheque approval facility shall be restricted.

(Optional Part for Hi Hi Banking limit enhancement)

Resolved that as part of business requirements the company has decided to enhance the transaction limit availed in “Hi-Hi Banking”

services, the details of which are as follows:

Daily Fund Transfer limit Required for NEFT/RTGS/IMPS (Rs. in Lakhs) Default limit:Rs.5 lakhs

Sender Code

Limit Requested

Resolved further that The South Indian Bank Ltd is authorized to mail/ courier the Debit Card and other items enabling access such as PIN

to the attention of the person authorized as above at the mailing address of branch.

Resolved further that the Shri................................................................. is authorized to give payment instructions for loading, reloading and

encashment of Prepaid Cards by debiting the corporate account maintained with the Bank.

Signature/s, Name, Designation of Authorized Signatory (ies) as per by law/ Trust deed/AOA with Seal

Account Operation

Following signatories are authorized to operate on behalf of the Company/LLP/Association/Trust/Society through Banking outlets and Digital banking channels.

Digital Banking Products

and Services

SIB Mirror Plus

& Sibernet

Hi Hi

Banking

e-Cheque

facility

API Banking

Facility

Corp. Debit

Card

Prepaid

Card

Others………………….

Table 2

Sl.

Name of the

Signatory/User &

Designation

Details of

Accounts

authorized to

operate

Digital products

and services

(Access rights for digital

products, All products/

specify product name)

Account and

Digital product

operation Single/

jointly

Enable

online bill/

ecommerce

(Yes/No)

Email ID

(for banks

communicatio

Mobile

number

(For SMS and

bank’s

communication)

Signature

A/c number/

Name of the

account

All Digital

products/ Sibernet/

Mirror+

Account opening and operation of separate unit/ subsidiary under different CIF ID

(* ONLY in the case of creation of Multiple CIF ID for existing accounts with SIB)

*FURTHER RESOLVED THAT ……………………… (Institution /Trust B/Trust C) is having a (Savings /Current) with South Indian Bank, Branch………………and the account is being

operated by the following authorised persons

Further resolved that we confirm the existence of the……………………… (Institution /Trust B/Trust C) and that it is one of our affiliate/congregation/subsidiary.

*Further we authorize ….…………..(Institution /Trust B/Trust C) to link the PAN No: (PAN number) in the name of (Parent Authority) for the opening and operations of the proposed

account “……………………..(Account name)” or other secondary accounts under “……………….(Institution /Trust B) and to provide the required resolution to the banks for opening

of such accounts and operations including digital channel services

Resolved further that Chairman of the Board/Secretary of the Company/ Designated partner (in case of LLP) be and is hereby authorized to furnish a copy of the resolution certified

as true to South Indian Bank.

Signature/s, Name, Designation of Authorized Signatory (ies) as per by law/ Trust deed/AOA with Seal

S No:

Name

Designation

Mode of operation

Specimen of Letter of Mandate

(To be obtained in the letter head of the Partnership Firm, HUF & other unincorporated bodies)

To,

The South Indian Bank Ltd,

............................................

Account opening/ operation and Digital facility activation

We ................................................................ . having permanent address at …. ........ (here in after referred to as Firm/HUF)

Request that Savings/Current/Over draft/fixed deposit) account to be opened / operated in the name of the ( Firm/HUF)

and to avail or to be availed in future the offline and online digital products and services of The South Indian Bank Ltd at their

various branches, and the Firm/HUF do accept such terms, regulations, conditions, stipulations laid down by The South Indian

Bank Ltd. for this purpose.

We hereby approve and accept that the following person is/are authorized to convey to The South Indian Bank Ltd acceptance

on behalf of the Firm/HUF of the terms and conditions contained in the application form or on the website and agree to such

changes and modifications in the said terms and conditions as may be suggested by the bank or, nominate, substitute, revoke

and vary mandate etc. from time to time and to execute such deeds, documents and other writings as may be necessary or

required for this purpose. Authorized signatories be and are hereby severally authorized to accept such modifications therein

as may be suggested by The South Indian Bank Ltd.

Table 1

Name of the signatories signing the application

form and accept terms and conditions.

Designation

Signature

We hereby approve and accept that The South Indian Bank Ltd. be instructed to honour all cheques, promissory notes and other

instruments drawn by and all bills accepted on behalf of the Firm/HUF and the amount of all cheques, notes, bills, other

negotiable instruments, orders or receipt provided, they are endorsed/signed by below said persons on behalf of the Firm/HUF

and such signature shall be sufficient authority to bind the Firm/HUF in all such transactions between The South Indian Bank

Ltd. and the Firm/HUF including those specifically referred to herein.

We hereby authorize signatories in Table 2 to operate on behalf of the Firm/HUF ‘s through the digital products and services

mentioned in table2 on the Firm/HUF ‘s accounts with South Indian Bank and/or continually operate the account(s) even

when overdrawn, as per the authority to be given in this regard.

Signature/s, Name, designation of Authorized Signatory (ies) as per by law/ Partnership deed/AOA with Seal

Please use “For” seal

We further agree that the person/s mentioned in Table2 is/are authorized to operate Digital products and services such as “Corporate

SIBerNet/Corporate Mirror Plus/Hi Hi Banking/e-Cheque facility/API Banking/Corporate Debit Card/Prepaid Card” services with prescribed

operational right specified in the board resolution, application form or on agreement and to receive SMS, Email alerts, view accounts/s,

transact, financial and non financial transactions on behalf of the Firm/HUF‘s.

We hereby agree to hold South Indian Bank harmless and their interest protected on account of it executing such instructions by the

authorized signatories.

We hereby allow The South Indian Bank Ltd to debit from the primary account stated by the authorized signatories for service charge

applicable for the facilities mentioned in Table 2 from time to time.

We further agree that the bank shall not be responsible for any failure or malfunction of digital products and services, due to the

circumstances beyond its control. The bank shall not be responsible for any dispute consequential or indirect, loss or damage arising from

or related to the use of Digital signature certificate (DSC), User ID, password, PIN, OTP of digital products and services. The Firm/HUF

shall be solely responsible for all the transactions affected by the use of User ID and Password of digital products and services. We the

Firm/HUF shall indemnify the bank for any unauthorized use of User ID and Password.

In case of any change in the above authorized signatories we hereby authorize such newly constituted authorized signatories through a

valid mandate to accept on behalf of the Firm/HUF of the terms and conditions governing the digital products and services and agree to

such changes and modifications in the said terms and conditions as may be suggested by SIB Ltd. or, nominate, substitute, revoke and vary

mandate etc. from time to time and to execute such deeds, applications, documents and other writings as may be necessary or required

for continued access to digital products and services.

We hereby agree that Chairman of the board/ Secretary of the company/ Designated partner in case of LLP be and hereby authorized to

furnish a copy of the resolution certified true to South Indian Bank.

(Optional Part for online bill payment/e-commerce transactions in case of joint accounts – For Corporate SIBerNet only)

We hereby authorize Shri............................................................................................................................. to operate and make Shopping

mall payments (Online Bill payments / E-commerce) though Corporate SIBerNet facility of SIB Ltd. and is the only person authorized to

initiate and authorize Shopping mall payments through SIBerNet on behalf the firm.

(Optional Part for issuing User ID to staff of firm who is not an Authorized Signatory – For Corporate SIBerNet only)

We hereby authorize staff of our firm Shri .................................................................................................., Employee number to view,

operate and initiate all transactions in all accounts though Corporate SIBerNet facility of SIB Ltd. and is KYC complied. However, facilities

such as transaction approval, cheque book request, DD request and Message center facility shall be restricted.

We hereby approve that the below mentioned person/s is/are authorized to operate “Corporate SIBerNet” Internet banking service and

receive SMS and Email alerts on behalf of the Firm/HUF while registering an external payee for NEFT/RTGS/IMPS transactions and view

account/s, transact financial and Non-financial transactions on behalf of the Firm/HUF.

(Optional Part for issuing User ID to staff of firm who is not a Authorised Signatory of bank account in Hi Hi banking)

We hereby authorize staff of our firm Shri ........................................................................................................, Employee number

...................., to view, Operate and initiate all transactions in all accounts though Hi-Hi Banking/ e-Cheque facility of South Indian Bank and

is KYC complied. However, facilities such as transaction approval, cheque book request, DD request and Message Centre facility shall be

restricted.

(Optional Part for Hi Hi Banking limit enhancement)

Now as part of our business requirements we request the Bank to enhance the present transaction limit allowed to us, details of which are

as mentioned below:

Daily Fund Transfer limit Required for NEFT/RTGS/IMPS (Rs. in Lakhs) Default limit:Rs.5 lakhs

Sender Code

Limit Requested

(Optional Part for issuing Corporate Debit Card)

We hereby authorize Shri. ______________________________________,an Authorised Signatory of the Firm/HUF is authorized to

operate the Debit Card Facility offered in the account including causing a debit balance in the account No- _________________________

with The South Indian Bank ltd, branch_________________________.

We hereby authorize The South Indian Bank Ltd to mail/ courier the Debit Card and other items enabling access such as PIN to the attention

of the person authorized as above at the mailing address of Branch.

We hereby authorize Shri................................................................. to give payment instructions for loading, reloading and encashment of

Prepaid Cards by debiting the corporate account maintained with the Bank.

Signature/s, Name, designation of Authorized Signatory (ies) as per by law/ Trust deed/AOA with Seal

Account Operation

Following signatories are authorized to operate on behalf of the Firm/HUF through Banking outlets and Digital banking channels.

Digital Banking Products

and Services

SIB Mirror Plus

& Sibernet

Hi Hi

Banking

e-Cheque

facility

API Banking

Facility

Corp. Debit

Card

Prepaid

Card

Others………………….

Table 2

Sl.

Name of the

Signatory/User &

Designation

Details of

Accounts

authorized to

operate

Digital products and

services

(Access rights for digital

products, All products/

specify product name)

Account and

Digital product

operation Single/

jointly

Enable

online bill/

ecommerce

(Yes/No)

Email ID (for

banks

communicatio

Mobile number

(For SMS and

bank’s

communication)

Signature

A/c number/

Name of the

account

All Digital products/

Sibernet/ Mirror+

Account opening and operation of separate unit/ subsidiary under different CIF ID

(* ONLY in the case of creation of Multiple CIF ID for existing accounts with SIB)

*FURTHER RESOLVED THAT ……………………… (Firm/HUF) is having a (Savings /Current) with South Indian Bank, Branch………………and the account is being operated by

the following authorised persons

Any of the partners of the Firm/Karta of the HUF be and is hereby authorized to furnish a copy of the letter certified as true to SIB Ltd. (To be signed by all the Partners along with

for Seal)

Signature/s, Name, designation of Authorized Signatory (ies) as per by law/ Trust deed/AOA with Seal

S No:

Name

Designation

Mode of operation