Resume Writing: Tips and examples to prepare a great resume
HACC, Central Pennsylvanian’s Community College Career Services, Harrisburg campus November 2018
RESUME CHECKLIST
Read the job posting carefully and determine the following:
• What skills are they looking for?
• Who are you sending your application to?
• What relevant skills, experience, qualifications, and education do you have that the
employer needs to know about?
• Choose the type of resume you will use (see examples for descriptions)
o Chronological
o Functional
o Combination
o Creative
Contact Information
□ Your name at the top, in a larger font and bolded
□ Your current address, phone, and an appropriate/professional e-mail address
Summary (preferred)
□ Include skills, qualifications, and areas of expertise that tell the employer what you can
do and how you fit the position
Objective (optional)
□ A brief statement indicating the position to which you are applying
Education:
□ Degree and major, Name of college/university, city, state
□ Month and/or year of completion of your degree (if not complete, anticipated date of
graduation)
□ GPA (if 3.0 or above)
□ Related courses to the position/job posting
□ Campus activities/involvement, honors, awards, and/or leadership positions on campus
Experience:
□ Provide only relevant experience that pertains to that job (past 10-12 years)
□ Use bullets to make important points rather than lengthy sentences or paragraphs
□ Begin each bullet with a powerful action verb, and do not use “I” or “my”
□ Describe your accomplishments; provide brief, detailed statements to showcase skills
Examples:
• Offer customers personalized service by taking and processing food orders in a
timely manner.
• Assisted manager to develop and lead orientations of 15 new employees.
Formatting and Finalizing:
□ Use a blank document in Microsoft Word NOT a template
□ One page, in most cases, unless you have extensive experience in that field
□ 1 inch margins on all four sides
□ Clear, easy to read, with some white space
□ Only one font type, (Arial, Times New Roman, Calibri), 10-12 point
□ Free of spelling, grammar, and punctuation errors
Action Verbs
Management
Achieved
Administered
Analyzed
Assigned
Attained
Chaired
Consolidated
Contracted
Coordinated
Delegated
Developed
Directed
Evaluated
Executed
Expanded
Improved
Increased
Organized
Oversaw
Pioneered
Planned
Prioritized
Produced
Recommended
Reduced
Resolved
Reviewed
Spearheaded
Strengthened
Supervised
Transformed
Communication
Addressed
Arbitrated
Arranged
Authored
Collaborated
Convinced
Corresponded
Developed
Directed
Drafted
Edited
Enlisted
Formulated
Influenced
Interpreted
Lectured
Mediated
Negotiated
Persuaded
Promoted
Publicized
Reconciled
Recruited
Spoke
Translated
Wrote
Research
Clarified
Collected
Critiqued
Diagnosed
Evaluated
Examined
Extracted
Identified
Inspected
Interviewed
Investigated
Organized
Reviewed
Summarized
Surveyed
Systematized
Technical
Assembled
Built
Calculated
Computed
Designed
Devised
Engineered
Fabricated
Maintained
Operated
Overhauled
Programmed
Remodeled
Repaired
Solved
Upgraded
Financial
Administered
Allocated
Analyzed
Appraised
Audited
Balanced
Budgeted
Calculated
Computed
Developed
Forecasted
Managed
Marketed
Planned
Projected
Researched
Creative
Conceptualized
Created
Customized
Designed
Developed
Directed
Established
Fashioned
Founded
Illustrated
Initiated
Instituted
Integrated
Introduced
Invented
Originated
Performed
Planned
Revitalized
Shaped
Helping
Assessed
Assisted
Clarified
Coached
Counseled
Demonstrated
Diagnosed
Educated
Expedited
Facilitated
Familiarized
Guided
Motivated
Referred
Rehabilitated
Represented
Organization
Approved
Arranged
Catalogued
Classified
Collated
Collected
Compiled
Dispatched
Executed
Generated
Implemented
Inspected
Monitored
Operated
Organized
Prepared
Processed
Purchased
Recorded
Retrieved
Screened
Specified
Systematized
Tabulated
Teaching
Adapted
Advised
Clarified
Coached
Coordinated
Demystified
Developed
Enabled
Encouraged
Evaluated
Explained
Facilitated
Guided
Informed
Instructed
Persuaded
Set goals
Stimulated
Trained
Motivated
Dylan M. Jones
1234 Walnut Avenue, Harrisburg, PA 17111
SUMMARY OF SKILLS
Entry-level, professional student completing studies in Marketing and Graphic Design. Knowledge
using Social Media outlets to help companies make more connections with specific target
demographics. Skilled at creating materials using Adobe Suite and developing newsletters, flyers,
and marketing materials, individually or collaboratively with other team members.
EDUCATION:
HACC, Central Pennsylvania’s Community College Harrisburg, PA
Associate in Arts Degree - Marketing May 2019
GPA: 3.5
Honors/Awards: Dean’s List – multiple semesters
Member of Phi Theta Kappa - National Honor Society
EXPERIENCE:
HACC, Central Pennsylvania’s Community College Harrisburg, PA
Student Assistant, Test Center September 2017- Present
• Develop informational marketing materials to promote testing and tutoring centers on
campus
• Assist with student placement testing and schedule appointments for counselors
• Answer phone and emails, ensure messages are taken effectively, and respond in a timely
manner
Wilmington Community College Wilmington, DE
Administrative Clerk, Registration and Records Office Oct 2015- June 2016
• Maintained and updated office Facebook page with important deadlines and other details
that benefitted student enrollment process
• Accepted and processed applications, registration forms and payments
• Performed close-out functions for the cash register and credit card machine
• Assisted with administrative, registration and records functions
• Served as the evening campus contact for faculty, students and visitors
SKILLS:
• Social media - Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube
• Creative software - Adobe Suite (Photoshop, InDesign, Illustrator)
• Microsoft Word, Power Point, Excel, Access - Type 60 wpm
• Fluent in Spanish and English
PROJECTS/ www.linkedin.com/dylanmjones
WORK: www.dylanmjones.com
Chronological Resume: Organized by date.
Most recent employer first. Highlights a
solid work history, promotions, job titles,
and places of employment.
BRENT D. MILLER
1641 Willow Springs Lane
Enola, PA 17025
(717) 555-5555/bdm1234@hawkmail.hacc.edu
SUMMARY OF QUALIFICATIONS
• Use radiation safety measures and protection devices in compliance with government
regulations for the safety of patients and staff.
• Explain procedures to patients for ensuring their safety and comfort during x-ray examinations.
• Position patients and monitor their conditions during the examination, reporting abnormal signs
to the radiologist and/or physician.
• Review and evaluate developed x-rays or computer-generated information to determine if
radiographs are satisfactory for diagnosis, without disclosing information to patients.
• Utilize Agfa and Kodak Computed Radiography systems and General Electric Direct Digital
Radiography Systems for processing and transmitting diagnostic images to Picture Archiving
Communications Systems.
EDUCATION
HACC, Central Pennsylvania’s Community College – Harrisburg, PA May 2019
Associate in Science Degree in Radiological Technology
• Achieved Dean’s List status Fall 2018, Spring 2018
• Member of Phi Theta Kappa, National Honor Society
CLINICAL EXPERIENCE
Holy Spirit Hospital, Camp Hill, PA Jan 2017–Present
Heart of Lancaster Regional Medical Center, Lititz, PA Sep 2017–Dec 2017
Radiological Technology Student
• Utilize Analog, Direct Digital Radiology, and Computer Radiology X-ray Systems.
• Perform general diagnostic imaging and fluoroscopy procedures on medical/surgical patients
• Perform C-Arm procedures in the operating room and portable X-ray procedures in a patient’s
room or in the emergency room.
PROFESSIONAL HEALTHCARE EXPERIENCE
Holy Spirit Hospital, Camp Hill, PA Jan 2013–Present
Radiological Aide
• Perform general diagnostic imaging on outpatient, inpatients and trauma/emergency patients
• Manage film library and Radiologists reading areas
• Assist Radiographer Technologist and communicate with various healthcare departments,
physicians and patients.
Memorial Hospital, York, PA Nov 2010–Aug 2011
Unit Clerk
• Scheduled patients for diagnostic imaging procedures
OTHER PROFESSIONAL WORK EXPERIENCE
Computer Analyst/Programmer, MAC Corporation, Etters, PA 2004-2010
Associate Engineer, Millwork Creek Inc., Baltimore, MD 2000-2004
Chronological Resume: This
healthcare example includes
clinical, healthcare, and other
experience from previous field.
MARILYN A. GONZALES
222 Mount Joy Road
Manheim, PA 17545
(717) 555-5555
mag0000@hawkmail.hacc.edu
SUMMARY OF QUALIFICATIONS
English and Spanish speaker, able to work in fast-paces office environments. Known for positive
demeanor with others and excellent organization and mathematical skills.
Experience
Administrative: Experienced in all phases of administration including:
• Greet customers, answer phones, and draft business letters and emails to provide
information and answer inquiries for services
• In charge of filing, copying and mail distribution/processing
• Track and order office supplies, process work orders for equipment maintenance
• Use Microsoft Office Applications to perform daily tasks
Secretarial: As Private Secretary and Administrative Assistant to Sales Representatives:
• Made travel arrangements, including airline scheduling and hotel reservations
• Worked with various car rental agencies and discount travel programs
• Able to take dictation, transcribe records, type 60 wpm
• Proficient in Microsoft Word, Access, Excel and PowerPoint
Bookkeeping: Performed various bookkeeping and general accounting tasks including:
• Reconciling accounts payable/receivable, and bank statements
• Prepared weekly payroll and recorded general ledger journal entries
• Coordinated management reports from raw data
• Computed accounting documents and reviewed for completeness, accuracy and
consistency
Leadership:
• Served as PTA Secretary for Manheim Elementary
• Took the lead to reorganize computerized database - accounting data, fundraising
efforts and budget management
EDUCATION
HACC, Central Pennsylvania’s Community College – Harrisburg, PA - May 2019 (Expected)
Associate in Arts Degree – Communications, GPA – 3.25
Villanova Business and Secretarial School - Philadelphia, PA 24 credits earned
Completed Medical General Secretarial Diploma
Related Courses: Introduction to Communication, Mass Media and Society, Theories of
Communication, Small Group Communication, Intercultural Communication, Microsoft Office,
Medical Terminology, Medical Transcription, Office Management, Office Machines and
Procedures, English Composition, Business Writing, Effective Speaking
Functional Resume:
Organized by relevant skills.
Does not include dates, job
titles, or employer. Good for
career changers or those with
gaps in employment.
RAJESH J. PATEL
123 Spring Circle, Lititz, PA 17543
(717) 555-5555
SUMMARY
• Computer Technician/Field Service Technician/Help Desk Technician
• Certification backed by pertinent industry experience
• Able to manage multiple projects, interface effectively with technical and non- technical staff, and
deliver excellent customer service
TECHNICAL SKILLS SUMMARY
Hardware: Software Applications:
-Installation, Configuration, and Upgrading -Microsoft Office
-Diagnosing and Troubleshooting
-Basic networking Languages:
-Fiber Optic and CatSe Cabling Systems -HTML
-Preventative Maintenance -Flash
-Configure routers, switches, bridges and hubs -Visual Basic
EDUCATION
HACC, Central Pennsylvania’s Community College – Harrisburg, PA May 2013
• Associate in Applied Science – Computer Networking Technology
• Earned A+ PC Technician certification
• GPA 3.86
WORK EXPERIENCE
Customer Engineering Technician, AX Systems, Leola, PA May 2013-Present
• Customer-service and field-maintenance expert for a recognized leader in PC systems and design.
• Install, maintain, repair, service, and inspect electronic equipment.
• Provide help-desk support, including client training, real-time remote diagnostics,
repair and quality control.
• Customer feedback revealed 99.8% satisfaction in latest performance review.
Help Desk Support, Sussex Community College, Sussex, MD Jan 2012-May 2013
• Set-up equipment for staff and faculty; properly installed software and operating system.
• Answered user inquiries about computer software or hardware operation.
• Installed and performed minor repairs to hardware, software, or peripheral equipment.
• Reported major hardware/software problems or defective products to IT director for resolution.
Sales Associate (electronics department), H.H. Gregg, Rising Sun, MD April 2010- Dec 2011
• Answered customer questions about products, prices, warranty and availability.
• Recommended products to customers, based on customer needs and interests.
Combination Resume: Focuses on functional
skills and includes work history with dates,
job titles, and employer information.
Creative Resume: Highlights graphic
design skills, not only in the content,
but also, in the actual format.
