Career Step Quick Reference Guide & Fact Sheet

Company Overview

 Leader in online allied health education and job training

 Preparation for national certification & employment

 Founded in 1992, trained over 60,000 students, A+ rating with The Better Business Bureau (BBB)

Comprehensive Training

 Career focused education and job training that includes real world practicum and software used in the workplace

 Final exam simulates national certifications exams and tests a student’s preparation and proficiency

 Program structure: Core curriculum, employer provided job-training & industry-used software embedded into programs

 Individual student support, IT help-desk

 Graduate services: personal, 1:1 instructor consultations to help graduates prepare for and find employment

Industries & Job Growth

Program Features

 Entirely online, no additional software required

 Self-paced, accessible 24/7

 Computer & keyboarding skills are taught

 Games, puzzles, interactive exercises

 Competency based – student can bypass individual chapters

and modules by testing out

 Automatic grading and feedback

 Chat rooms, daily and weekly instructor-moderated chats

 Study planner tool, grade book, completion report

 Student forums

Program Completion Time, Highlights & Provided Materials

Pharmacy Technician

- 6 months access, 285 hours completion time (avg. 11 hrs/week)

- Simulated pill counter, authentic physician prescriptions, video demonstrations

- NRx pharmacy software training

- Provided Materials – Drug Pocket Guide for Technicians

Medical Administrative Assistant

- 6 months access, 200 hours completion time (avg. 8 hrs/week)

- Microsoft Office Suite Trial Access

- Provided Materials – Style Manual, Microsoft Office Suite Reference Cards

Medical Coding & Billing Programs

 Inpatient/Outpatient Medical Coding & Billing

- 1 year access, 640 hours completion time (avg. 12 hrs/week)

- 3M encoder software

- 250 authentic outpatient reports & 75 inpatient records

- Provided Materials – ICD-9, HCPCS and CPT coding books, 20+ reference manuals and guides via 3M online reference library

 Outpatient Medical Coding & Billing

- 1 year access, 570 hours completion time (avg. 11 hrs/week)

- 250 authentic outpatient reports

- Provided Materials – ICD-9, HCPCS and CPT coding books, Merck Manual, medical dictionary, drug handbook

Medical Coding & Billing

 20% job growth by 2018

 Median annual income - $30,610

 Full time, on-site

 Hospitals, clinics, physician offices, coding companies

Medical Transcription & Editing

 11% job growth by 2018

 Median annual income - $32,100

 85 – 90% of transcriptionists work from home

 High demand for transcription editors, due to

 30 – 50% of doctor reports utilize speech recognition

Pharmacy Technician

 31% job growth, 100,000 new jobs by 2018

 Median annual income - $28,000

 75% work in retail settings, 16% in hospitals, 9% work in other

facilities, such as outpatient clinics or mail order pharmacies

Medical Administrative Assistant

 27% job growth, 125,000 new jobs by 2018

 Median annual income - $29,680

 Full and part time positions available

 Doctor’s offices, dental offices, hospitals, outpatient clinics,

insurance companies, and almost every other medical facility

Program Completion Time, Highlights & Provided Materials (continued)

Medical Transcription Programs

 Medical Transcription Editor

- 1 year access, 640 hrs. avg. completion (avg 12 hrs/week)

- Student receives AHDI associate membership

- Authentic physician audio files containing full spectrum of medical specialties and dictation styles

- Custom training specialized for transcription editing

- Provided Materials – M*Modal editing software, transcription foot pedal, Benchmark KB subscription

 Medical Transcription

- 1 year access, 570 hrs. avg. completion (avg. 11 hrs/week)

- Student receives AHDI associate membership

- Authentic physician audio files containing full spectrum of medical specialties and dictation styles

- Provided Materials – transcription foot pedal, Benchmark KB subscription

Dedicated Student Support

 Instructors with industry experience & certifications

 Student Support Instructors available by phone during regular business hours (10AM-7PM EST)

 Unlimited access to student support

 Multiple formal consultations and touch points

 IT help desk: 9AM-10PM EST (M-F), 2-6PM EST (Sat)

 Daily and weekly moderated chats with instructors

Graduate Services

 Personalized consultations and career guidance

 Monthly follow-up communication

 Resume review, interview coaching, reference letters

 1 year help hotline after graduation

 Assistance to identify potential employment opportunities

 96% employment rate for high honors medical transcriptionist graduates

 80% employment rate for high honors coding graduates with certification

 Accessible database with details of over 150 transcription companies

Certification Prep. & Industry approvals

Pharmacy Technician

 Certification is issued by the Pharmacy Technician Certification Board (PTCB). Exam administered by Pearson VUE. PTCB

certification is recognized in all 50 states.

Medical Administrative Assistant

 Certified Medical Administrative Assistant (CMAA) certification is issued by National Healthcareers Association (NHA), of which

Career Step’s program is approved. Cost of exam is $105.

Medical Coding & Billing

 AHIMA – Certified Coding Associate (CCA) certification exam is administered by Pearson VUE. Career Step graduates have 82%

pass rate vs. 64% AHIMA average. AHIMA membership costs $165 and the test is $199.

 AAPC – Certified Professional Coder (CPC) certification is administered by local AAPC proctors. Career Step graduates have 86%

pass rate. AAPC credits Career Step graduates with 1 year of work experience (towards having their “apprentice” status

removed) for taking Career Step’s program. AAPC membership price is reduced for Career Step students and costs $70. The test

is $300 and 1 free retake is allowed.

Medical Transcription

 Association for Healthcare Documentation Integrity (AHDI) approved program

 Registered Medical Transcriptionist (RMT) certification exam costs $120 for AHDI members. Career Step students receive a free

AHDI associate membership as part of their program

Contact Information For Existing Students

 Student Support; 10-7 EST (M-F), Toll Free: 1-888-657-5752, support@careerstep.com

 IT help-desk; 9-10 EST (M-F), 2-6 EST (Sat.), Toll Free: 1-888-657-5761, techsupport@careerstep.com

 Shipping Services; 1-800-246-7837 x4129, shipping@careerstep.com

 Extensions; students must call 1-800-246-7837 x702